Service Department
Service Department at Subaru of Jacksonville

Service Department | Page 39

Service Department

Subaru of Jacksonville

1717 St. Johns Bluff Road
Jacksonville, FL 32246

Contact Me
4.8
747 Reviews
4.8

747 Reviews

Write a Review

747 Reviews of Service Department

December 01, 2020

Dealership Rating
Employee Rating

Staff is always courteous, friendly and helpful, the work is complete & done when they say it will be. When there might be an issue, they will do what they can to make it right. More

by Happy Subaru Forester Buyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Craig Landry, Josh Sereda

November 29, 2020

Dealership Rating
Employee Rating

The service experience was really bad , I had my brake pads serviced and unfortunately the brakes came loose when I was on a 1600mile roadtrip. Almost caused the car not to stop and luckily avoided a cras More

by Arjun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Nov 30, 2020

Subaru of Jacksonville responded

Arjun, this is very concerning and we'd love to speak with you about it. Our Service Manager, Craig, reached out to you but we haven't heard back. Please let us know the best time and way to get in touch. We consider this a very high priority. Thank you.

Nov 30, 2020

Subaru of Jacksonville responded

Thank you, Arjun. We appreciate you and look forward to making this right.

Nov 30, 2020

Arjun responded

Thank for your prompt response, as I had stated in my post I’m on road trip and I will respond to Craig and post the outcome of what subaru of Jacksonville is offering related to this issue .

Nov 15, 2021

Arjun responded

Crazy g and team promptly responded to my query and sorted out my concern . Thank you Craig and the Subaru service department!

November 21, 2020

Dealership Rating
Employee Rating

Josh has always been a thorough, pleasant and fun to work with service rep! He’s very knowledgeable and has always gone the extra mile! My car, after 6 years, is running great! Love my Subaru ! More

by LisaD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Russell Hyatt, Josh Sereda

November 19, 2020

Dealership Rating
Employee Rating

Subaru of Jacksonville has been excellent. The service department is professional, timely and very helpful. They go the extra mile for customer service and customer satisfaction. My dealership keeps my Su More

by Subaru6
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Mike Needham

November 19, 2020

Dealership Rating
Employee Rating

Thanks for a great job! Drop off and pick up we’re both smooth! Workmanship so far works! I felt cared for. I do love my Ascent! More

by Gso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Needham , Josh Sereda

November 18, 2020

Dealership Rating
Employee Rating

Subaru of Jacksonville is simply amazing. This was by far the easiest buying experience of the last 35 years - my entire driving lifetime. All of the staff are courteous, professional and the most honest I h More

by Mr. T.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

November 18, 2020

Dealership Rating
Employee Rating

I always appreciate the service department at Subaru of Jacksonville. The staff is pleasant and ready to explain the service that’s planned. They are good at keeping me informed of the progress. And the ca More

by Maryjane
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Danny Kane Jr , Juan Hernandez

November 18, 2020

Dealership Rating
Employee Rating

I'm a CT resident currently working and living part time in FL. My coworker suggested Subaru of Jacksonville and Bruce Holmes for a salesman. After some Internet browsing, I went to test drive a 2018 Forest More

by Suepar235
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

November 17, 2020

Dealership Rating
Employee Rating

Outstanding personal service. Danny Kane has been of great assistance to me during the many visits I have made for service at the dealership. Thank you More

by etorofont
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Danny Kane Jr

November 12, 2020

Dealership Rating
Employee Rating

Every time I take my car for repairs, a recall, routine maintenance I am treated professionally and personably. The work is done on time, explanations of what was done and what will need to be done in the More

by martyschaefer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Needham

...
39
...

Dealership Inventory (383 Vehicles)

used 2020 Subaru Ascent car, priced at $24,820
2020 Subaru Ascent
used
Crystal White Pearl exterior
Automatic
All-wheel Drive
new 2026 Subaru Outback car, priced at $46,662
2026 Subaru Outback
new
Ice Silver Metallic exterior
Automatic
All-wheel Drive
new 2026 Subaru Ascent car, priced at $52,537
2026 Subaru Ascent
new
Magnetite Gray Metallic exterior
Automatic
All-wheel Drive
used 2022 Chevrolet Silverado 1500 Limited car, priced at $33,533
2022 Chevrolet Silverado 1500 Limited
used
Cherry Red Tintcoat exterior
Automatic
Four-wheel Drive
used 2026 Subaru Forester car, priced at $33,792
2026 Subaru Forester
used
River Rock Pearl exterior
Automatic
All-wheel Drive
new 2026 Subaru Crosstrek car, priced at $36,972
2026 Subaru Crosstrek
new
Crystal White Pearl exterior
Automatic
All-wheel Drive