Service Department | Page 5

Mini the service advisor went to great lengths to get our car repaired when we did not have an appointment…the whole crew was excellent and did a great job getting us back on our way… car repaired when we did not have an appointment…the whole crew was excellent and did a great job getting us back on our way… More

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I’ve come accustomed to expect excellence from SOJ, and as usual, they delivered. Thank you Subaru of Jax for always making my service experience pleasant!!! Special shout out to Mike on this visit! as usual, they delivered. Thank you Subaru of Jax for always making my service experience pleasant!!! Special shout out to Mike on this visit! More

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The employees there are extremely polite and knowledgeable. I was happy the service was completed on time. knowledgeable. I was happy the service was completed on time. More

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Friendly, listened to what I wanted and what I really needed. I felt like they will be there if I need them. needed. I felt like they will be there if I need them. More

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I’m very happy with Subaru of Jacksonville and Juan Hernandez. I just bought my third Subaru from then since 2016, I wouldn’t go anywhere else. Hernandez. I just bought my third Subaru from then since 2016, I wouldn’t go anywhere else. More

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Mini has always been top. notch tech rep and great.She took care instantly after 1 phone call .Thank you notch tech rep and great.She took care instantly after 1 phone call .Thank you More

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Responsive to customer needs. Customer service folks are very helpful. Service is costly compared to non dealership mechanics but you get a lot for what you paying. Customer service folks are very helpful. Service is costly compared to non dealership mechanics but you get a lot for what you paying. More

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I was very pleased with the service These guys are great Thankfully for there service great Thankfully for there service More

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Attentive, good listener, patient explanations, knowledgeable! Listened and responded without judgement to questions I feared really revealed I knew little about how a car works! knowledgeable! Listened and responded without judgement to questions I feared really revealed I knew little about how a car works! More

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Thank you Tim and Ovi for an outstanding customer experience! Our visit to Suburu of Jacksonville was unexpected for us, but highly welcomed once we arrived. From the enthusiastic and pleasant greeti experience! Our visit to Suburu of Jacksonville was unexpected for us, but highly welcomed once we arrived. From the enthusiastic and pleasant greeting, to the highly detailed demo of the all-electric Solterra, we were highly impressed with Tim and his vast knowledge. Tim was fully transparent when we began discussing pricing. The ease and smoothness of our purchase was truly effortless. Tim guided us step by step. Ovi, from the finance office was awesome as well. Ovi showed my Mom and I all of the extended warranty packages and the full breakdown of services and what they offer. Ovi shared with us his love of photography by showing us his Suburu embedded deep in the sand, and it's extreme offroad capabilities for adventurous times. Suburu of Jacksonville is stellar and my Mom and I are so happy that we decided to shop and purchase at this dealership. In this Soletrra, we look forward to many fun adventures ahead. Thank you!! More

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