Service Department
Service Department at Subaru of Jacksonville

Service Department | Page 5

Service Department

Subaru of Jacksonville

1717 St. Johns Bluff Road
Jacksonville, FL 32246

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4.8
747 Reviews
4.8

747 Reviews

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747 Reviews of Service Department

January 10, 2024

Dealership Rating
Employee Rating

Mike Needham made my regular service and installation of a new battery so simple and easy! More

by estrickland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Needham

Jan 11, 2024

Subaru of Jacksonville responded

We're happy your visit with us was an easy one! Thank you for trusting us with your Subaru and for being part of our SOJAX family. We look forward to seeing you again.

December 29, 2023

Dealership Rating
Employee Rating

Always professional, courteous & prompt service. The team and especially Mike Needham always get it right More

by cnpeach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Needham

Dec 29, 2023

Subaru of Jacksonville responded

Thanks for the kind words and for trusting us to care for your Subaru! We love having you as part of our SOJAX family!

December 27, 2023

Dealership Rating
Employee Rating

Mini the service advisor went to great lengths to get our car repaired when we did not have an appointment…the whole crew was excellent and did a great job getting us back on our way… More

by qqssqqss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 28, 2023

Subaru of Jacksonville responded

We're so happy we were able to get you back on the road! Thank you for trusting us with your Subaru and for being part of our SOJAX family!

December 15, 2023

Dealership Rating
Employee Rating

I’ve come accustomed to expect excellence from SOJ, and as usual, they delivered. Thank you Subaru of Jax for always making my service experience pleasant!!! Special shout out to Mike on this visit! More

by jolie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 15, 2023

Subaru of Jacksonville responded

We are so proud that you have an excellent experience with us and our team! Thank you for being part of our SOJAX family. We look forward to seeing you again!

December 02, 2023

Dealership Rating
Employee Rating

The employees there are extremely polite and knowledgeable. I was happy the service was completed on time. More

by Williambeckerlegiii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 04, 2023

Subaru of Jacksonville responded

Thanks for the kind words and 5-stars! We appreciate you being part of our SOJAX family!

December 01, 2023

Dealership Rating
Employee Rating

Friendly, listened to what I wanted and what I really needed. I felt like they will be there if I need them. More

by Jagnutz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Office Staff, Parts Department , Patrick Henry, Juan Hernandez, Daniel Kane

Dec 01, 2023

Subaru of Jacksonville responded

We are always here for us when/if you need us! Thank you for being part of our SOJAX family!

November 30, 2023

Dealership Rating
Employee Rating

I’m very happy with Subaru of Jacksonville and Juan Hernandez. I just bought my third Subaru from then since 2016, I wouldn’t go anywhere else. More

by Rholmes47
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Barba, Patrick Henry, Juan Hernandez

Nov 30, 2023

Subaru of Jacksonville responded

Wow! Thank you for trusting us over and over again to help you with your vehicle needs. We love having you as part of our SOJAX family and truly appreciate you!

November 28, 2023

Dealership Rating
Employee Rating

Mini has always been top. notch tech rep and great.She took care instantly after 1 phone call .Thank you More

by Xonmob1
Recommend Dealer
Yes

Other Employees Tagged: Mini Juarez-Melendez , Kyle Shifflett

Nov 28, 2023

Subaru of Jacksonville responded

Mini is FANTASTIC and we are so happy you had that experience with her. Thank you for the feedback, we appreciate you being part of our SOJAX family!

November 21, 2023

Dealership Rating
Employee Rating

Responsive to customer needs. Customer service folks are very helpful. Service is costly compared to non dealership mechanics but you get a lot for what you paying. More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 22, 2023

Subaru of Jacksonville responded

Steve, thank you for your review and feedback! We appreciate you being part of our SOJAX family and trusting us with your Subaru!

November 20, 2023

Dealership Rating
Employee Rating

I was very pleased with the service These guys are great Thankfully for there service More

by Cricket
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mini Juarez-Melendez , Vanessa Chavez

Nov 21, 2023

Subaru of Jacksonville responded

Thanks for the awesome review and for being part of our SOJAX family!

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