Service Department
Service Department at Subaru of Jacksonville
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Service Department | Page 4

Service Department

Subaru of Jacksonville

10800 Atlantic Blvd
Jacksonville, FL 32225

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4.8
711 Reviews
4.8

711 Reviews

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711 Reviews of Service Department

June 09, 2023

Dealership Rating
Employee Rating

Danny and staff did an amazing job taking care of my wife’s car. We are thrilled! More

by codycartledge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Danny Kane Jr

Jun 12, 2023

Subaru of Jacksonville responded

Thanks for the great review, Cody! We are so happy to read you had a great experience with our team. We look forward to seeing you again!

June 06, 2023

Dealership Rating
Employee Rating

Mike Needham is always pleasant to deal with. Car was serviced and ready on time. Thanks for great customer service once again. More

by Ryan M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Needham

Jun 07, 2023

Subaru of Jacksonville responded

Thank YOU for trusting us to take care of your Subaru. We love having you as part of our SOJAX family!

June 06, 2023

Dealership Rating
Employee Rating

The service center was very friendly, helpful, and professional. Got my car in and out in no time. Shout out to Mike Needham for lights out customer service! More

by Mikey16D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Needham, Mini Juarez-Melendez , Michael Berry

Jun 07, 2023

Subaru of Jacksonville responded

We're so happy to read about your awesome experience with our team! Thanks for being part of the SOJAX family!

May 23, 2023

Dealership Rating
Employee Rating

The Service Department members are very informative about how to fix any issue with my vehicle & even share preventive information. They are very professional but also personable & very kind. I wouldn’t take More

by Kimberly Somers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Needham, Michael McClennon

May 24, 2023

Subaru of Jacksonville responded

Thanks so much for the great review and kind words about our team! We think they're amazing and we love that you do, too. Thank you for being part of our SOJAX family!

May 20, 2023

Dealership Rating
Employee Rating

Over the years, as a single woman, I've had some bad experiences getting my cars serviced. I've been over-billed, had unnecessary repairs, etc. With Suburu of Jax’s Service Department, I feel like I' More

by sqgardener
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael McClennon, Brad North

May 22, 2023

Subaru of Jacksonville responded

We're so happy we've been able to give you a better experience than years past and other dealerships. Thank you for trusting us and for being part of our SOJAX family!

May 17, 2023

Dealership Rating
Employee Rating

Service department is great. Very professional and helpful. Highly recommend this dealership for auto purchase and subsequent service needs. More

by Subaru JAX Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 17, 2023

Subaru of Jacksonville responded

Thank you so much for the great review and 5-stars. We're so glad you have had such a great experience with our team. Thanks for being part of our SOJAX family!

May 16, 2023

Dealership Rating
Employee Rating

The most pleasant service experience Mike is really attentive and cares about your car, as if it was his own. More

by Keepitmovin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 16, 2023

Subaru of Jacksonville responded

We're so glad to see you had a great experience with Mike and the SOJAX team. Thanks for being part of the family!

May 09, 2023

Dealership Rating
Employee Rating

Overall, we have been pleased with this dealership for service. Looked at a new car with Matt and appreciated his time. More

by elemenheiser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brad North

May 10, 2023

Subaru of Jacksonville responded

We are so happy to read about your experience with our teams. Thank you for being part of our SOJAX family!

May 07, 2023

Dealership Rating
Employee Rating

Customer service was outstanding we only waited approximately 30 minutes without an appointment. We had just an oil change done. More

by Forresterkathy55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Needham

May 08, 2023

Subaru of Jacksonville responded

Thanks for the great review and for being part of our SOJAX family!

April 28, 2023

Dealership Rating
Employee Rating

My service was quick, professional, and personable. I got answers to questions about features in my new car. The waiting area is customer friendly. Thank you. More

by polakiewic
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 28, 2023

Subaru of Jacksonville responded

Thank you for the great review and for being part of our SOJAX family!

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