Service Department | Page 54

I always get great treatment from the service department. My Outback was hesitating slightly when starting, so I called the service department and was told to bring it in for a battery check. Michael checked My Outback was hesitating slightly when starting, so I called the service department and was told to bring it in for a battery check. Michael checked me in quickly and had my battery replaced under warranty in very short order. The entire service department always is professional and accommodating whenever I take my car in and go out of their way to make the experience painless. More

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They are amazing as always. I didn’t have to wait long and I love their waiting area. It took less than 45 minutes for them to inspect my vehicle, oil change and tire rotation. and I love their waiting area. It took less than 45 minutes for them to inspect my vehicle, oil change and tire rotation. More

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Danny and his team are faster than Jiffy Lube and other "express" places. Danny is a super pleasant guy, professional. He's the first person you have contact with when you arrive and it sets the tone for y "express" places. Danny is a super pleasant guy, professional. He's the first person you have contact with when you arrive and it sets the tone for your service experience here. I'll keep coming back. More

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SERVICE Exceptional service at anytime. Sales people work with my needs. Would like to see finance department be more available to answer questions. Can’t fin Exceptional service at anytime. Sales people work with my needs. Would like to see finance department be more available to answer questions. Can’t find a better product than Subaru of Jacksonville. More

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All Star. I have so much wondering stories to tell about Kevin as a service advisor that I don't want to bore the readers with all of them. If corporate were t I have so much wondering stories to tell about Kevin as a service advisor that I don't want to bore the readers with all of them. If corporate were to ask each dealership to name your all star service advisor, I expect management to say Kevin. Kevin has the best knowledge on how to get the job done to a satisfactory level just to please the customers, especially the old school type of personalities. I have faith the other service advisors knows how to be all stars someday, too. They just need practice. More

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Very helpful, comfortable waiting area with drinks and snacks. Reviewed all service items thoroughly with me and asked if I had any questions. Good job! snacks. Reviewed all service items thoroughly with me and asked if I had any questions. Good job! More

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Our 1st oil change experience was quick and easy thank to: Dan Gave Mike M. Thank you for a great experience. Dwight and Robin Donald to: Dan Gave Mike M. Thank you for a great experience. Dwight and Robin Donald More

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An excellent Dealership! Customer satisfaction and excellent service are their goal. Never any pressure during sales process. Knowledgable sales force. Especially Nando DiPasquale. Efficient, court excellent service are their goal. Never any pressure during sales process. Knowledgable sales force. Especially Nando DiPasquale. Efficient, courteous service personnel. We wouldn't deal anywhere else. More

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All the guys in service take care of me and my car. Dan, Gabe, and Mike M. are competent, kind, and patient. Kudos to these guys!! Gabe, and Mike M. are competent, kind, and patient. Kudos to these guys!! More

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Great services and excellent employees My experience with Subaru of Jacksonville have been nothing but perfect. The whole entire car buying process was less than 90 minutes. We were greeted My experience with Subaru of Jacksonville have been nothing but perfect. The whole entire car buying process was less than 90 minutes. We were greeted by David Dombrowski when we arrived at the dealer. First impression was great. David was very professional and friendly. He is very knowledgeable and honest. We never feel any pressure to buy anything. Moreover, David also helped us get the best deal possible. We decided to buy a Subaru Ascent 2020. It's a great car. We drove home that night and my wife noticed two small scratches near the fuel door and on the lift gate. David helped us make the arrangement for a loaner while our brand new Ascent in the service center for repairing the scratches. When we got our car back, it looked perfect, it seemed the scratches were never there. Great services and excellent employees, I would definitely come back to this dealer again in the near future. More

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