Service Department | Page 9

A Sales Rep by the name of Dave Bailey had helped me to pick up my car after the service department was closed after hours. He was very nice and courteous. And I really needed my car. pick up my car after the service department was closed after hours. He was very nice and courteous. And I really needed my car. More

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The team at Subaru Jacksonville is beyond superb. I brought my car in on a Sunday after suffering a minor accident.... 1000 miles from home. Before hours, Alice checked me in (not her regular job!) I brought my car in on a Sunday after suffering a minor accident.... 1000 miles from home. Before hours, Alice checked me in (not her regular job!), and told me not to worry. I received a call early Monday morning from Mike N, who went through what the technicians were seeing, and what would need to be done. Importantly, he told me the things that didn't need to be done.... additional new tires, shock absorbers, struts, etc. I was kept informed at every step of the way, and the car is back in our hands, as good as new! If you are in the market for sales or service on a Subaru, look no further. More

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The service crew is fantastic… treated like total royalty. My car drives so good after my 60,000 check. Thank you Mike & your staff. royalty. My car drives so good after my 60,000 check. Thank you Mike & your staff. More

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I bought my first Ascend but 4th Subaru because they had the vehicle I wanted. The salesman was upfront and gave me a great trade in and price. Thank you, Michael Cochran. The location on Atlantic Blvd i the vehicle I wanted. The salesman was upfront and gave me a great trade in and price. Thank you, Michael Cochran. The location on Atlantic Blvd is easy to find and the drop off easy for maintenance. The waiting room is clean with plenty of snacks. I love the 70’s Subaru vehicles in the showroom. More

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Prompt service and diagnosis and repair time. Very friendly staff and greater. Would highly recommend again. Very friendly staff and greater. Would highly recommend again. More

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They had my car for 7 months… when I picked it up it was covered in leaves, sticks, sludge and spiders. They had to replace the battery bc it went dead and left the old battery in my backseat. Zero attem covered in leaves, sticks, sludge and spiders. They had to replace the battery bc it went dead and left the old battery in my backseat. Zero attempts to rectify… horrible customer service. More

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Best Subaru dealer in Jacksonville, FL area. John was incredible and got me out of my previous dream car and in to my new one in a matter of no time John was incredible and got me out of my previous dream car and in to my new one in a matter of no time More

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When we had a fast leak in our rear tire driving from New Jersey down to Florida, Jacksonville Subaru took us in right away, diagnosed the nail in the sidewall of the tire, put two new back tires on lickety- Jersey down to Florida, Jacksonville Subaru took us in right away, diagnosed the nail in the sidewall of the tire, put two new back tires on lickety-split, and got us on our way in an hour and 15 minutes. You guys rock! More

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Tommy and the crew at Subaru Of Jacksonville are always really helpful and on this last visit when I needed expedited service, they came through gloriously! really helpful and on this last visit when I needed expedited service, they came through gloriously! More

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Russell and Beth in the service department were extremely helpful when my car’s AC broke, very much appreciate their help! Juan in Sales was very nice when I went to drop of the loaner and pick up my car aft helpful when my car’s AC broke, very much appreciate their help! Juan in Sales was very nice when I went to drop of the loaner and pick up my car after hours. Thank you all so much! More

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