Seth A Tearney

I have mixed reviews about this place. I've had good and bad experiences. Biggest issue I see is the lack of professionalism in the oil change area by the young employees. It seems as ther I've had good and bad experiences. Biggest issue I see is the lack of professionalism in the oil change area by the young employees. It seems as there's no supervision, guiding them on how to act professional in front of customers. I've expressed this to other employees supposedly those over those individualsa couple of times but not seen any changes in the multiple times i've been there. Roughhousing and playing on their phones.It doesn't make me want them working on my car. As well as climbing into my car, all greasy with nothing to protect my seats. More

by lisa.maaco Verified Customer Verified Customer

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Salesmen are courteous and helpful. Service members are friendly and do a wonderful job at answering all my questions. Russ Darrow is a great dealership. Service members are friendly and do a wonderful job at answering all my questions. Russ Darrow is a great dealership. More

by lynnkarenhill Verified Customer Verified Customer

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While my 2014 Lexus LS 460 L was being repaired. I was always treated with courtesy and respect. The car has been repaired and runs beautifully. I was always treated with courtesy and respect. The car has been repaired and runs beautifully. More

by behrens1 Verified Customer Verified Customer

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To expensive pads rotators in rear clean an N adjust fronts just bought the vehicle in February used put 5000 miles on it. fronts just bought the vehicle in February used put 5000 miles on it. More

by SLKRUG Verified Customer Verified Customer

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The service person was very knowledge able and helpful when I asked about what was being done with my vehicle. What was needed for my car to run better in the future when I asked about what was being done with my vehicle. What was needed for my car to run better in the future More

by Michael Ruminski Verified Customer Verified Customer

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Everyone is polite and respectful. Plus they all let you know the approximate cost of the work required. Very efficient and friendly. Plus they all let you know the approximate cost of the work required. Very efficient and friendly. More

by jameskhenry Verified Customer Verified Customer

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Excellent service and excellent customer service 10/10 I am satisfied and happy with my truck am satisfied and happy with my truck More

by ale.almaguerrr97 Verified Customer Verified Customer

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Worker was very helpful helping me with the monitor for the stupid PIN number that shouldn’t be there the stupid PIN number that shouldn’t be there More

by mcddkaiz Verified Customer Verified Customer

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Seth went above and beyond in trying to figure out what was wrong with our car. The repairs were done in a timely manner on top of this. Great service overall. was wrong with our car. The repairs were done in a timely manner on top of this. Great service overall. More

by jsurprenant Verified Customer Verified Customer

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I arrived early to my appointment and they accepted me, no problem. They serviced my truck and no problems discovered. They’re professionals and very courteous. I highly recommend the service department no problem. They serviced my truck and no problems discovered. They’re professionals and very courteous. I highly recommend the service department at Russ Darrow Toyota. More

by rcbogie Verified Customer Verified Customer

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