Dealership Experience
12 yrs, 4 mos
861 Reviews
Write a Review861 Reviews of Shahat Mohamed
June 12, 2023
I very much enjoyed my experience at Heiser Toyota. Roger was great to work with and very attentive to my questions and provided all the information I needed. They offered a very fair price and the c Roger was great to work with and very attentive to my questions and provided all the information I needed. They offered a very fair price and the car was very well prepared at pick up. Jakob was also very helpful and added to my positive experience at Heiser. I would highly recommend Heiser Toyota! More
Other Employees Tagged: Roger Droukas, Jakub Kania
June 10, 2023
The people here are friendly and helpful. One of the better car buying experiences I’ve had. If they had been willing to adjust my price by a mere $250 or so - essentially not charging me mor One of the better car buying experiences I’ve had. If they had been willing to adjust my price by a mere $250 or so - essentially not charging me more than what the features were quoted for on my build order, I would have left a very happy customer. The gall to even quote the cost of a headset for $300 and try to justify that cost is beyond me. In addition, the cross rails for my car were quoted at $200 on the build but your dealership charged me $288. I found the headsets for a cost of $50 each at Andrew and didn’t even have to pay shipping. Lastly, is it really necessary to have a customer wait 6 hours to pick up a car? I arrived at 2:30pm and it was almost 9 when I left. No food. Thank you for the complimentary beverages. Alex, my sales person was friendly and put in extra work to get my car ready. Jakub, who handled finishing the financing was good to work with. So was Colt. I would recommend others to this dealership. I just think it could be so much better if the personnel were thinking a bit more about the customer’s experience. More
Other Employees Tagged: Alex Hall, Jakub Kania , Colt Grandstaff
June 08, 2023
Everyone was super attentive and helpful with helping me find a vehicle. Thank you so much to the team! find a vehicle. Thank you so much to the team! More
Other Employees Tagged: Darrin Henry , Colt Grandstaff
June 05, 2023
Al was very helpful and informative about the cars/ trucks. I will recommend his services to others. trucks. I will recommend his services to others. More
Other Employees Tagged: Al Hussain, Jakub Kania
June 03, 2023
I would like to thank Altaf Hussain and Shahat Mohamed for giving me my second car. I'm so happy for all the great great customer services. Y'all make me feel like part of Heiser Toyota Family.Thank Yall for giving me my second car. I'm so happy for all the great great customer services. Y'all make me feel like part of Heiser Toyota Family.Thank Yall very much . I can't stop smiling.keep up the great work.from Laronda poe More
Other Employees Tagged: Al Hussain
June 01, 2023
Professional, courteous, timely service. All staff I have interacted with meet and often exceed these service standards. All staff I have interacted with meet and often exceed these service standards. More
Other Employees Tagged: Jorgo Ndina, Vincent Lor, Jakub Kania
May 31, 2023
Shahat is a man of his word. No surprises at the delivery. Thank you very much. No surprises at the delivery. Thank you very much. More
Other Employees Tagged: Lorri Aiono-Dimoff, Chad Covert, Jakub Kania
May 25, 2023
Nice and clean place. The people were very nice talking slow so I can understand. Showing me inside my car he was very good 👍 The people were very nice talking slow so I can understand. Showing me inside my car he was very good 👍 More
Other Employees Tagged: James Hicks III, Jakub Kania
May 25, 2023
My 2 problems were fixed problems were fixed promptly. I have one more to go. Surprised the vehicle wasn't washed. I have one more to go. Surprised the vehicle wasn't washed. More
Other Employees Tagged: Jessica Phillips, Jakub Kania, Jordan Christian
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