Shahat Mohamed
Shahat Mohamed at Heiser Toyota

Shahat Mohamed | Page 24

Sales Manager

Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

Contact Me
4.9
861 Reviews

Dealership Experience

12 yrs, 4 mos

4.9

861 Reviews

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861 Reviews of Shahat Mohamed

July 06, 2023

Dealership Rating
Employee Rating

Very nice people and everyone was easy to talk with. I would go back to this dealership and recommend this location. This place will take care of you. More

by MyTundra
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jordan Christian , Colt Grandstaff

Jul 07, 2023

Heiser Toyota responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

July 06, 2023

Dealership Rating
Employee Rating

Car had to go back to get bumper fixed and then came back to me with more damage. They broke my key fob, and left paint transfer on my mirror. More

by David
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Lorri Aiono-Dimoff , Colt Grandstaff

Jul 07, 2023

Heiser Toyota responded

Dear valued customer, Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. Unfortunately, we cannot locate any record of your visit based on your username. If it's possible to discuss your visit in more detail, please send us a message to our General Manager Jessica Phillips by phone at 414-357-2130 or by email at jphillips@heiser.com with your contact information so that we can investigate and reach out. We strive to make sure that all of our customers leave happy, and we would love the opportunity to discuss the details of your visit and hopefully turn this situation around.

July 05, 2023

Dealership Rating
Employee Rating

Worst dealership experience in 40 years of only buying Toyota ! Tires were rotten, truck was not road worthy condition? 15 year old tires with obvious unsafe conditions evident from the rotten rubber ? Sh More

by Yorkrobert960
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Pat Pomeranz, Roger Droukas, Jessica Phillips, Jakub Kania , Maureen Calmes, Aisha Fernando, Colt Grandstaff

Jul 05, 2023

Heiser Toyota responded

Dear valued customer, Thank you for taking the time to complete a review. I want to assure you that this does not align with our company standards or expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact Brian Crandall of our Executive Team by email at bcrandall@heiser.com so we can better understand what happened during your experience.

June 30, 2023

Dealership Rating
Employee Rating

Great customer service. Tom was amazing hopeful fast. I wish the popcorn machine was working lol More

by MOSTAFANASER2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom

Jul 05, 2023

Heiser Toyota responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

June 30, 2023

Dealership Rating
Employee Rating

Heiser has the friendliest and the most helpful people to work with when buying a car More

by MARGARETGRESS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 05, 2023

Heiser Toyota responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

June 26, 2023

Dealership Rating
Employee Rating

From sales to financing to service we had a wonderful experience at this Heiser Toyota. Darrin was very responsive and pleasant during the entire process. I am 100 miles away from this dealership, so D More

by Joe Czarnik
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 29, 2023

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with Darrin and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

June 23, 2023

Dealership Rating
Employee Rating

They always take exceptional care of me and my vehicle. I am always impressed by how quickly and efficiently they get the job done. More

by BSTRAUB10
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Roger Droukas, Vincent Lor

Jun 26, 2023

Heiser Toyota responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

June 23, 2023

Dealership Rating
Employee Rating

You guys were good but the allocation of the limited product was a terrible misplay by the Toyota corporation , most likely hurting their reputation. More

by GRANDPADEW
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Jorgo Ndina , Colt Grandstaff

Jun 26, 2023

Heiser Toyota responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

June 22, 2023

Dealership Rating
Employee Rating

All was good, I enjoy coming here for service. Nice and easy for me to get service More

by MAGAFRAYER
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Vincent Lor, Chad Covert , Maureen Calmes, Aisha Fernando

Jun 26, 2023

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

June 16, 2023

Dealership Rating
Employee Rating

This is the 6th vehicle we have purchased from Al at Heiser. Always a great experience. Everyone treats us like family. More

by scott
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Al Hussain, Jakub Kania

Jun 19, 2023

Heiser Toyota responded

Scott, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

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