Shahat Mohamed
Shahat Mohamed at Heiser Toyota

Shahat Mohamed | Page 24

Sales Manager

Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

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4.9
866 Reviews

Dealership Experience

12 yrs, 8 mos

4.9

866 Reviews

Write a Review

866 Reviews of Shahat Mohamed

July 20, 2023

Dealership Rating
Employee Rating

A great car buying experience. Rodger did great show my wife all the options. He has also been able to answer and help with issues via text when i need him. More

by ancmuench
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Roger Droukas , Colt Grandstaff

Jul 21, 2023

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with Roger and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

July 19, 2023

Dealership Rating
Employee Rating

Jordan made things quick and easy! 10/10 would recommend. If you need a car, Jordan is your guy. More

by Johnny
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jakub Kania, Jordan Christian

Jul 21, 2023

Heiser Toyota responded

Dear valued customer, Thank you for your business and congratulations on your new vehicle! We are so pleased to hear Jordan was able to go above and beyond to assure you had a positive car buying experience! We look forward to working with you again in the future!

July 17, 2023

Dealership Rating
Employee Rating

Very happy with my purchase and knowledge of your staff. Only complaint with Toyota is that I have a brand new car with a luggage rack I will never use in my lifetime so that part was very frustrating. Just More

by PURPLEHELLOKITTY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Larner, Jakub Kania

Jul 21, 2023

Heiser Toyota responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

July 14, 2023

Dealership Rating
Employee Rating

Courteous and helpful staff Returned calls on a timely basis. The dealership is very clean and modern. More

by KAREN.ZACHOW
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jordan Christian , Colt Grandstaff

Jul 17, 2023

Heiser Toyota responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

July 12, 2023

Dealership Rating
Employee Rating

Darrin Henry is a one among the best salesman I have ever worked with. He treated us with great hospitality and he was very kind enough to walk me through the car features over and again. He is very knowledg More

by Raj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 17, 2023

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with Darrin and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

July 06, 2023

Dealership Rating
Employee Rating

Very nice people and everyone was easy to talk with. I would go back to this dealership and recommend this location. This place will take care of you. More

by MyTundra
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jordan Christian , Colt Grandstaff

Jul 07, 2023

Heiser Toyota responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

July 06, 2023

Dealership Rating
Employee Rating

Car had to go back to get bumper fixed and then came back to me with more damage. They broke my key fob, and left paint transfer on my mirror. More

by David
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Lorri Aiono-Dimoff , Colt Grandstaff

Jul 07, 2023

Heiser Toyota responded

Dear valued customer, Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. Unfortunately, we cannot locate any record of your visit based on your username. If it's possible to discuss your visit in more detail, please send us a message to our General Manager Jessica Phillips by phone at 414-357-2130 or by email at jphillips@heiser.com with your contact information so that we can investigate and reach out. We strive to make sure that all of our customers leave happy, and we would love the opportunity to discuss the details of your visit and hopefully turn this situation around.

July 05, 2023

Dealership Rating
Employee Rating

Worst dealership experience in 40 years of only buying Toyota ! Tires were rotten, truck was not road worthy condition? 15 year old tires with obvious unsafe conditions evident from the rotten rubber ? Sh More

by Yorkrobert960
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Pat Pomeranz, Roger Droukas, Jessica Phillips, Jakub Kania , Maureen Calmes, Aisha Fernando, Colt Grandstaff

Jul 05, 2023

Heiser Toyota responded

Dear valued customer, Thank you for taking the time to complete a review. I want to assure you that this does not align with our company standards or expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact Brian Crandall of our Executive Team by email at bcrandall@heiser.com so we can better understand what happened during your experience.

June 30, 2023

Dealership Rating
Employee Rating

Great customer service. Tom was amazing hopeful fast. I wish the popcorn machine was working lol More

by MOSTAFANASER2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom

Jul 05, 2023

Heiser Toyota responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

June 30, 2023

Dealership Rating
Employee Rating

Heiser has the friendliest and the most helpful people to work with when buying a car More

by MARGARETGRESS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 05, 2023

Heiser Toyota responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

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