Shane Jackson
Shane Jackson at Joe Machens Capital City Ford

Shane Jackson

Sales

Joe Machens Capital City Ford

807 Southwest Blvd
Jefferson City, MO 65109

Contact Me
4.9
69 Reviews

Dealership Experience

10 mos

Industry Experience

6 yrs, 3 mos

Languages Spoken

English English

4.9

69 Reviews

Write a Review

69 Reviews of Shane Jackson

January 14, 2026

Dealership Rating
Employee Rating

Kind, attentive, caring, quick clarification, easy going, great listener, great attitudes, friendly customer service with fast replies. More

by SRUSSELL7478
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Herx, Steven Madewell

Jan 14, 2026

Joe Machens Capital City Ford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

January 13, 2026

Dealership Rating
Employee Rating

I believe everyone was on top of it. Answered all my questions. Made sure I felt comfortable with what I was purchasing. More

by barbliebi
Recommend Dealer
Yes

Other Employees Tagged: Shane Jackson

Jan 14, 2026

Joe Machens Capital City Ford responded

Thanks for your feedback on your recent visit to Joe Machens Capital City Ford. It's great to hear that we were able to assist you and that you had such a positive experience.

January 10, 2026

Dealership Rating
Employee Rating

Very friendly and willing to work with the customer. Took the time to help find the right vehicle for my family at a fair price. More

by morrisbryan0325
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bo Heavin, Harold Love

Jan 11, 2026

Joe Machens Capital City Ford responded

Thank you so much for choosing Joe Machens Capital City Ford! Please let us know if we can be of any more assistance.

January 09, 2026

Dealership Rating
Employee Rating

Great service. Helped me get the car I wanted/ needed quickly! Thank you again!! Love my ford! More

by karaknite
Recommend Dealer
Yes

Other Employees Tagged: Shane Jackson

Jan 09, 2026

Joe Machens Capital City Ford responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Joe Machens Capital City Ford!

January 08, 2026

Dealership Rating
Employee Rating

Bo, my salesman was amazing. He was not pushy he knew lots about the vehicle and make the process very smooth, Shane was also amazing he stayed within my budget mind you I'm 20 a More

by brackenmadison1
Recommend Dealer
Yes

Other Employees Tagged: Shane Jackson

Jan 08, 2026

Joe Machens Capital City Ford responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Joe Machens Capital City Ford!

January 07, 2026

Dealership Rating
Employee Rating

Capital City Ford provided a seamless car buying experience, whether it is the salesman or finance manager you are getting the best in the business. I appreciate Capital City Ford helping me find a More

by parker.hartman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Gross, Josh Woodruff

Jan 07, 2026

Joe Machens Capital City Ford responded

Thanks for sharing about your experience with Joe Machens Capital City Ford. We appreciate your business and hope to see you again soon!

January 07, 2026

Dealership Rating
Employee Rating

Ajay, Josh and all the crew at Joe Machens were very personable and helpful. We enjoyed the buying process of our new vehicle. More

by groosea
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josh Woodruff, Ajay Miller

Jan 07, 2026

Joe Machens Capital City Ford responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

January 06, 2026

Dealership Rating
Employee Rating

Ajay was a rockstar salesman. He was knowledgeable, patient and personable. His helpfulness didn’t just stop after the sale. He continued to walk me through features between my ph More

by Tapper96
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josh Woodruff, Ajay Miller

Jan 06, 2026

Joe Machens Capital City Ford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 06, 2026

Dealership Rating
Employee Rating

Ajay was very helpful and answered all questions that we had. Helped us to get to know our new car and with app. Everyone at dealership was very kind and courteous. More

by oldwelchs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ajay Miller

Jan 07, 2026

Joe Machens Capital City Ford responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Joe Machens Capital City Ford!

January 01, 2026

Dealership Rating
Employee Rating

Found the exact Bronco I was looking for and drove away with it and a great deal! More

by maccve
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 01, 2026

Joe Machens Capital City Ford responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

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