"Very Efficient Experience"
Needed to get a new car and wanted to get back in a X5. Very efficient process from walking in the door to driving away.
"Exceptional & Expedient service"
I have friends who like to spend days in a dealership...selecting cars...haggling. I want to find the perfect car at a great price as quickly as possible. That is exactly what Knauz (and Shane Lyon specifically) provide. From reviewing options to selecting a car to financing -the process was seemless and fast.
"Excellent customer service "
Great experience! Great sales rep Shane and Yale. Really knowledgeable sales team helped me find and acquire a nice 535i !!SUPER EXCITED!! Definitely would recommend this place to all my friends and family! If u haven't been here, u definitely should check it out! Very friendly and inviting place!
"Great Car Buying Experience @ Karl Knauz BMW "
Excellent staff of people working at Karl Knauz Motors. Working with Shane, Scott and Jon made the experience of buying our BMW X5 that much better. Extremely friendly, knowledgeable and professional through the whole car buying experience. Would highly recommend the dealership/auto group to those in the market for buying a luxury car.
"New 2018 X3"
- Rob S
Great experience at Knauz! Shane Lyon was terrific throughout the whole process...from providing details on the car, through negotiations (yes, even the negotiations were a decent/respectful experience), and all the way to delivery. Visited two other BMW dealerships and Knauz had the best price by far. A real first class experience! Would strongly recommend Knauz, and specifically Shane, to anyone looking to buy a new BMW!
"Everyone is patient and helpful"
I had bought from Knauz before and had a good experience - but today they took it to the next level. I bought a used BMW today to replace my existing BMW - which I was happy with - and the sales person, Shane Lyon, could not have been more patient, transparent, helpful, and a real asset to the process. I ended up buying a newer model used BMW, and I would recommend anyone to go to Knauz and get their next car there. Shane understood both the emotion and the logic that you need to engage in buying a car, and he helped work patiently and clearly with both elements. The credit/business folks, the service staff, the attendants who prep and set up your car - everyone is courteous and listens well.
"Shane made buying a new car a smooth and painless process!"
I recently purchased a new vehicle through Karl Knauz BMW. The entire process was run very professionally from the first interaction to the delivery of the vehicle. I really appreciated how our salesperson, Shane, went above and beyond to provide timely, responsive, and honest communication from beginning to end. He spent a considerable amount of time with me and was creative in helping me solve for the type of car to meet my many requirements, including opening my eyes to a vehicle I love but wouldn’t have initially considered. To top it off, we received great financing and they were up front with all options. Thanks for making my new vehicle purchase a great experience!
Great service. Shane knew his cars. Dealership was attentive to details. Worked a quick deal to get us on our way. This is the second car we've purchased from this dealer.
"Proactive sales staff- recommend Shane Lyon"
Shane was proactive in seeking out various scenarios to fit our personal preferences. Although we had not planned to purchase or lease that day, Shane made a concerted effort to earn our business that day through a great deal that made sense to take advantage of. He handled the sales process efficiently and minimized any idle time that is typical during a car buying process. He was a pleasure to work with and talk with.
"Great Purchasing Experience! Would highly recommend. "
- Kristen Wellhausen
Shane was an absolute pleasure to deal with and made what could have been a stressful experience pleasant and relaxed. He listened to my wants/wishes in a new automobile and answered all my questions thoroughly. He was not pushy and did not try to oversell or up sell. He advised and worked with me. I would highly recommend Shane and Knauz.