Shane Ogburn | Page 4

Ferguson is a great place with plenty of options and competitive prices with anyone. Trevor Field was my sales representative, his calm easygoing demeanor was perfect. I did not feel pressured at all, h competitive prices with anyone. Trevor Field was my sales representative, his calm easygoing demeanor was perfect. I did not feel pressured at all, his patience and ability to help find ways to allow me to test drive multiple vehicles is second to none! I am glad Ferguson has continued to hire quality friendly employees. More

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Daniel O’Connor and the entire staff were wonderful! Financing, to sales, to overall service and details. The Vehicle was the best surprise I could ask for! Thank you Ferguson Superstore! Financing, to sales, to overall service and details. The Vehicle was the best surprise I could ask for! Thank you Ferguson Superstore! More

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Plesent experience good trade value well taken care of thanks to Daniel and Shane. Daniel was very informative with any questions and explained things well I’m sure l will have more questions thanks to Daniel and Shane. Daniel was very informative with any questions and explained things well I’m sure l will have more questions More

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My salesman was extremely helpful and able to answer all questions I had. He was very pleasant to work with. He could show me details about the car compared to similar vehicles and close dealerships. questions I had. He was very pleasant to work with. He could show me details about the car compared to similar vehicles and close dealerships. More

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Larry did a great job and was very helpful no pressure. Sue in finance was great also, we had a wonderful truck buying experience great customer service. Sue in finance was great also, we had a wonderful truck buying experience great customer service. More

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Hayden was an extremely helpful salesperson. They were very accommodating even after purchase when I wanted to change to different color. Will do business with again. very accommodating even after purchase when I wanted to change to different color. Will do business with again. More

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I wouldn't even think of going anywhere else! I was a customer of Ferguson Superstore in the past, and recently had the pleasure of watching Jordan Savage work his magic on finding a new truck for I was a customer of Ferguson Superstore in the past, and recently had the pleasure of watching Jordan Savage work his magic on finding a new truck for my boyfriend. I decided the time was right for me to get a new truck, but with Covid-19, there just wasn't any trucks to be found that were exactly what I wanted. This is where Jordan Savage worked his magic again. Not only did he check in with me to see exactly what I wanted, but went as far as keeping track of recent arrivals and projected arrivals, and found the exact truck I was looking for even though the supply of new trucks was and is severely limited. That is what sales service and customer service is supposed to look like! Jordan Savage listens to what you want, and then turns a conversation into an actual truck! Jordan even stayed late the day the truck arrived to finalize everything because he knows how far I have to travel and what my daily work schedule is. The management team stepped up and made the trade in process quick and easy, and made sure all of the discounts and rebate programs I qualified for were applied. The old saying of every little bit helps is how they approach a sale. And it shows... and it's appreciated. But the outstanding service at Ferguson Superstore doesn't stop with the sales department. Courtnei Young in the finance department made finishing the whole process extremely easy. From explaining financing options to warranty options, she was answering questions before I could even ask them (yes, she's that good!). And on top of it, Courtnei discovered savings and rate choices that made a big difference. The whole process was easy, and the Ferguson Superstore team once again proved why they are the best around! More

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Don and Larry were great and easy to work with. Courtnei was also great she made the pay work go quickly. I had a great experience. was also great she made the pay work go quickly. I had a great experience. More

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Angel H helped me through process well. First time buying over internet. Service was responsive and safe given epidemic. In and out within 2 hours. Only criticism is Processing delay in finance dept due t over internet. Service was responsive and safe given epidemic. In and out within 2 hours. Only criticism is Processing delay in finance dept due to web service More

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Angel and Mark were excellent. Shane was friendly and personable. Although we ended up disagreeing about the trade, I should have questioned it at the time and failed to do so. After the sale was not the personable. Although we ended up disagreeing about the trade, I should have questioned it at the time and failed to do so. After the sale was not the time. He did his best to explain and I’ll accept that. Thanks Ken More

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