Shantai Isom
Shantai Isom at Five Star Subaru of Grapevine

Shantai Isom | Page 5

Customer Relations Manager

Five Star Subaru of Grapevine

2651 William D Tate Ave
Grapevine, TX 76051

Contact Me
5.0
84 Reviews

Dealership Experience

5 yrs, 10 mos

Industry Experience

28 yrs, 10 mos

5.0

84 Reviews

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84 Reviews of Shantai Isom

June 28, 2023

Dealership Rating
Employee Rating

Took My Chevy truck in for an oil change and a State inspection , got Me in and out in no time More

by cooper75067
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Mike Ohanesian , Sean Roberts

Jun 30, 2023

Five Star Subaru of Grapevine responded

Cooper75067, Thank you for stopping by Five Star Subaru for your truck's care. We do our best to accommodate our guests efficiently. Don't hesitate to contact Mike and our service team at 817-438-1700. Safe travels, Jake Ritter, Service Director

June 23, 2023

Dealership Rating
Employee Rating

I purchased my 2nd Subaru Outback, this one the 2024 Outback Touring XT, from Internet Sales Consultant Enrikko DePasquale. He was top notch, from placing the factory order, right up thru delivery. Know More

by Tom T
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Tony Hooman, Mike Ohanesian , EnRikko DePasquale

Jun 24, 2023

Five Star Subaru of Grapevine responded

Hello Tom, We appreciate both of your purchases at Five Star Subaru and your recognition of both our sales and service staff. If you have any further questions or concerns, please do not hesitate to contact us at 817-438-1700. We are here to assist you in any way we can. Enjoy your 2024 Outback Touring XT! Thank you, Doug Laymon, Sales Manager

June 12, 2023

Dealership Rating
Employee Rating

Good dealership and knowledgeable & friendlily staff. Over all experience is really good and definitely recommend to our friends. More

by RAJIVBANDI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tony Hooman, Derek Adams

Jun 13, 2023

Five Star Subaru of Grapevine responded

Thank you, RAJIVBANDI, for shopping at Five Star Subaru. We are thrilled to hear that your experience with us was nothing short of excellent. Your satisfaction is our utmost priority, and we are elated to have achieved that. Call on us again at 817-438-1700. Enjoy your new car! Best Regards, Doug Laymon, Sales Manager

June 12, 2023

Dealership Rating
Employee Rating

Good dealership and knowledgeable & friendlily staff. Over all experience is really good and definitely recommend to our friends. More

by RAJIVBANDI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tony Hooman, Derek Adams

Jun 13, 2023

Five Star Subaru of Grapevine responded

Thank you, RAJIVBANDI, for shopping at Five Star Subaru. We are thrilled to hear that your experience with us was nothing short of excellent. Your satisfaction is our utmost priority, and we are elated to have achieved that. Call on us again at 817-438-1700. Enjoy your new car! Best Regards, Doug Laymon, Sales Manager

May 25, 2023

Dealership Rating
Employee Rating

no words a a a a a a a a a a a a a a a a a a a a More

by DALE.SCHULTZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Fraikes, Ron Singuluri

May 26, 2023

Five Star Subaru of Grapevine responded

Hello Mr. Schultz, We value the opportunity to help with your vehicle needs at Five Star Subaru. Congratulations on your new car and call on us any time at 817-438-1700. We want to make this your best driving experience. Thank you, Doug Laymon, Sales Manager

May 08, 2023

Dealership Rating
Employee Rating

As always, this dealership offers high quality service. From my sales rep, Ron Singulari, 6 months ago. To my service advisor Jose today. Service is extraordinary. They go above and beyond to make sure t More

by Subaru Crosstrek fan!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 09, 2023

Five Star Subaru of Grapevine responded

Hello and thank you for your loyalty to Five Star Subaru. We are happy to hear you are enjoying your Crosstrek. Whenever you have questions about your car, we are here for you at 817-438-1700. Safe travels, Jakob Ritter, Service Director

May 05, 2023

Dealership Rating
Employee Rating

A bit longer than I expected to resolved but didn’t reall have a choice. More

by ric
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 05, 2023

Five Star Subaru of Grapevine responded

Ric, Thank you for your feedback and patience as we completed your purchase at Five Star Subaru. Don't hesitate to reach our team at 817-438-1700 to revisit the features of your new Subaru. We want you to totally enjoy your new car. Best Regards, Doug Laymon, Sales Manager

May 05, 2023

ric responded

ric24@charter.net

March 31, 2023

Dealership Rating
Employee Rating

Great dealership. Love the car.Doug was awesome manager. So was Corbin in finance. Crosstrek is the perfect car More

by shannonRoo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 31, 2023

Five Star Subaru of Grapevine responded

Hello shannonRoo, Thank you for taking the time to review your Five Star Subaru experience. Customer satisfaction is our goal. Corbin and I want to ensure that you fully enjoy your new Crosstrek. Give either of us a call at 817-438-1700 any time. We appreciate you and your business. Sincerely, Doug Laymon, Sales Manager

March 30, 2023

Dealership Rating
Employee Rating

Excellent Dealership, James Inim Was the most gracious salesman I have ever had the pleasure of working with. He listened to what I wanted, I was tuff, because I did my homework before I came to More

by dwhetsell@verizon.net
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 31, 2023

Five Star Subaru of Grapevine responded

Congratulations dwhetsell on your Five Star Subaru purchase. James is a seasoned Subaru representative and he and our entire team want to continue sharing knowledge with you. Let us know how we can help you enjoy your car at 817-438-1700. Thank you for your kind review and recognition of so many staff members. Best Regards, Doug Laymon, Sales Manager

February 24, 2023

Dealership Rating
Employee Rating

Absolutely fantastic! ! Everyone treated us like we were family. Nick made sure all of our questions were answered and took the time we needed to make the best decision fo More

by C.BRUNER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 24, 2023

Five Star Subaru of Grapevine responded

C.BRUNER, We are so excited for you and we look forward to helping you totally enjoy your new Outback Touring XT. Stop by Five Star Subaru or give us a call at 817-438-1700 when you need us. Customer care is a priority. Thank you, Doug Laymon, Sales Manager

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