Shawn Saunders | Page 48

Exceptional service Right from the time I entered the showroom, everyone was so helpful. My salesperson was trey. He stayed late the first day to show me the cars I was i Right from the time I entered the showroom, everyone was so helpful. My salesperson was trey. He stayed late the first day to show me the cars I was interested in. Throughout the week I went back and forth on the phone with him trying to make the right choice for a car that my granddaughter would like. He was very patient and no pressure at all. When he was not available, I was switch over to Amy. Amy was super helpful sending me info about cars I might like and even went out on the lot to check the condition and room in the cars that I was considering. They both understood my needs and what my granddaughter needed for her family. It was time to close the deal on a car we thought would work. But when talking to the manager, Shawn, I decided to make a change and there was no problem. For them it was just change the paperwork and make sure we were happen with our car selection. All went well and I would definitely buy my next vehicle from Bourne's Auto Center. Thank you to all for your help. Sincerely, Bob Wilson and family. More

Report | Print

got a new car Both of the people we dealt with were very professional and helpful in the buying process. We were very satisfied with the experience of buying a car Both of the people we dealt with were very professional and helpful in the buying process. We were very satisfied with the experience of buying a car from from them. We were treated better than any other dealership we have been to in the past few years. We would recommend them to anyone. More

Report | Print

First time car buyer I had the most fantastic experience at Bourne's Auto Center. Everyone was incredibly helpful and great to work with from the moment I walked on the lo I had the most fantastic experience at Bourne's Auto Center. Everyone was incredibly helpful and great to work with from the moment I walked on the lot to when I drove off with my new Jeep. This was my first experience car shopping and I never felt pressure to make a purchase and all the questions I asked were answered. There is a huge selection of vehicles to chose from with prices that can't be beat. Anyone in search of a vehicle should look no further than Bourne's Auto Center!!! More

Report | Print

Excellent SERVICE! I purchased car here & was super satisfied with the level of customer service and all around positive experience. I did a lot of looking around at di I purchased car here & was super satisfied with the level of customer service and all around positive experience. I did a lot of looking around at different dealer reviews and Bourne is definitely the place to go. :) More

Report | Print

Pleasant. More than helpful. Never felt pressured. I would HIGHLY recommend this dealership. Very knowledgeable and respectful. Trey and Shawn were a pleasure to work with. Also a very comfortable atmo I would HIGHLY recommend this dealership. Very knowledgeable and respectful. Trey and Shawn were a pleasure to work with. Also a very comfortable atmosphere where you don't feel pressured. More

Report | Print

Great experience Bourne was my first choice when I was looking for a new car. I like their no hassle policy and knowing what to expect to pay for the car. Trevon w Bourne was my first choice when I was looking for a new car. I like their no hassle policy and knowing what to expect to pay for the car. Trevon was very professional and easy going. Helped keep the process quick and easy. Informed me of some information about the car that I didn't know previously. Shawn was very helpful when financing the car. He was able to make sure the additional options I was looking for fell into the price range I was looking to pay per month. More

Report | Print

Beyond expectations Just bought a new (to us) car at Bournes last week, and had a great customer service experience. Jake made the whole process seamless, and took care o Just bought a new (to us) car at Bournes last week, and had a great customer service experience. Jake made the whole process seamless, and took care of every last detail, taking care of getting the car in the best possible condition before we purchased. We worked with him over the phone and through email prior to our purchasing visit, since we live about an hour away, and it was clear he was going to do everything he could to find us the perfect fit. So so helpful to have someone invested in your search alongside you! Alyssa worked with Jake to set up test drives and helping scout out our options. Very friendly and super helpful! Shawn made the financing process very easy, and made us and our (somewhat impatient) 5 year old very comfortable throughout the paperwork process. Overall, Bournes was certainly worth the drive for us! Thanks to the whole team! More

Report | Print

Bourne's Auto Center is A#1! This is truly a First Class place when looking to buy a gently used vehicle. I agree, I felt like the red carpet was rolled out. The customer attentio This is truly a First Class place when looking to buy a gently used vehicle. I agree, I felt like the red carpet was rolled out. The customer attention...across the board is unmatched (and so are the prices)! We were just looking for one of their lower priced cars, but Jake and Shawn treated us with such respect and attention. We could test drive the car with freedom, and even took the car to a mechanic to check it out, with their complete trust. Bournes could not have been more accommodating! We bought the car and it has been a gem, the whole family loves it! By the way...that lower priced car was a BMW, it was the best price around and it still is! One late, cold and windy evening-just before closing time...I discovered I had low tire pressure, so I drove it to service and they took care of it without question. They even went a step further to check for any safety issue. I felt like family. Mr. Bourne, keep doing what you're doing- your Team is amazing! Thank you to All at Bournes! More

Report | Print

Easy and straight forward. Simple and pleasant experience. David Pair was very easy to work with, absolutely no pressure and tried working with what we wanted instead of just tu Simple and pleasant experience. David Pair was very easy to work with, absolutely no pressure and tried working with what we wanted instead of just turning us away. Shawn Saunders was extremely informative and took the time to answer several of our questions about financing and was able to restructure our financing in a way that made us comfortable purchasing our truck. All around good experience so far. I hope it continues in the event we ever need to utilize the additional warranty purchased. Thank you. More

Report | Print

Not your average used car dealership! We had a wonderful experience working with Alyssa Dowgos. It was stress free, simple and efficient. Alyssa knew what we were looking for and made sure We had a wonderful experience working with Alyssa Dowgos. It was stress free, simple and efficient. Alyssa knew what we were looking for and made sure she took care of us. It was the best car shopping experience ever with no pressure. We did not have to lift a finger as Alyssa made sure everything was taken care of for us and all the information was presented to us before we signed on the dotted line. Thanks also to Shawn for all his help during the signing process as well. Highly recommend this company and the way they run their cutomer service based business! More

Report | Print