Shawn Shaffer | Page 13

Very friendly easy to work with and honest I negotiated the price on-line and when I got to the dealer for the test drive they honored everything. There was no bait and switch. I've already rec I negotiated the price on-line and when I got to the dealer for the test drive they honored everything. There was no bait and switch. I've already recommended them to my entire staff and friends. The employees really know alot about the vehicles and programs. Modern store with family atmosphere. The sales and service areas were all very clean. They worked to get everything processed quickly. Ive worked with alot of dealer over the years but I was pleasantly surprised to find them. Recommend North Penn VW to anyone. More

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Great Experience My experience at North Penn VW was fantastic. Bill and Jason handled my purchase of a used car. They were very professional and the transaction was ha My experience at North Penn VW was fantastic. Bill and Jason handled my purchase of a used car. They were very professional and the transaction was handled very quickly. I would recommend this dealership to anyone looking for a new or used car. More

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Easiest purchase ever! I sent a price request online to Shawn Shaffer, he got me a payment right away THEN asked me to come in, no BS games. In the dealership Shawn introduc I sent a price request online to Shawn Shaffer, he got me a payment right away THEN asked me to come in, no BS games. In the dealership Shawn introduced me to Joe DePhillippo, great guy, he has been at this location for like 30 years. Again, no BS. John Balassis, the Finance Mgr, took care of my paperwork. He respected my time & didn't try to jam of bunch of optional stuff on me. I would reccomend this dealership if you want to do business like it's 2017, not 1982. More

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Great buying experience Showed up unexpected and Greg did everything to help me find and test drive the car I came to look at. Even though he had other customers coming he ha Showed up unexpected and Greg did everything to help me find and test drive the car I came to look at. Even though he had other customers coming he had to work with I felt like I was just as important the whole time. While he was busy Bill stepped in and offered his help also very friendly staff all around. Jason made the finance process easy and fast. Top notch dealership very professional and helpful! More

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Who thought buying a car could be...fun? We dreaded starting the car-buying process and so put it off for quite a while. When we finally settled on buying a VW, we casted a wide net and start We dreaded starting the car-buying process and so put it off for quite a while. When we finally settled on buying a VW, we casted a wide net and started communicating with all of the VW dealers in our area. From the start, there was something different about our interactions with North Penn. They were more genuine, less pushy, more responsive, more friendly. It was an easy process, with complete transparency. I knew I was getting a good deal, and I felt confident that, with each step of the process, I was being treated with respect and that everyone at North Penn was focused on making the entire experience a positive one. Joe D was a consummate professional, and I’d send my friends and family to him without hesitation. Jason H made the final steps easy and understandable. Bravo, North Penn VW! More

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Purchased Of A New 2017 Golf All Track Wagon My Wife Carol and I purchased a new 2017 Golf All Track TSI Wagon from North Penn VW on 11/29/2017 from Sales Rep Bill Kurz JR. Bill was recommended f My Wife Carol and I purchased a new 2017 Golf All Track TSI Wagon from North Penn VW on 11/29/2017 from Sales Rep Bill Kurz JR. Bill was recommended from our son Matthew Bomboy who purchased a New VW GTI from Bill this pass year. Matthew, as we were, was very pleased with Bill's overall professional and very helpful sales approach. Bill Kurz JR makes your entire new car purchase at North Penn VW a very pleasant experience. Bill is a true Asset to North Penn VW in Colmar PA. It was also a pleasure to deal with Jason H. at North Penn VW, Jason prepared our final paper work and extended warranty info. Jason was very helpful explaining in detail all features of the extended warranty, which also added to our overall pleasant experience at North Penn VW in Colmar Pa. We will definitely be recommending North Penn VW to friends and family in the future. Carol and Rob Bomboy More

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fabulous price, service and results Via internet, I asked for prices on a lease of a 2017 or 18 Jetta SE, 45,000 miles, manual transmission, sign and drive 3-year lease, with results sen Via internet, I asked for prices on a lease of a 2017 or 18 Jetta SE, 45,000 miles, manual transmission, sign and drive 3-year lease, with results sent to me via email. North Penn VW was the only dealership to follow my instructions. They gave us an unbeatable price right off the bat. We sent them what they needed via email, and when we walked into the dealership, we were there for about an hour before we walked out with our new Jetta. More

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Internet sale I emailed about a Certified Used Car that I saw on the internet . Shawn, of internet sales, called to make arrangements with me to come in, he wasn' I emailed about a Certified Used Car that I saw on the internet . Shawn, of internet sales, called to make arrangements with me to come in, he wasn't going to be there on my arrival, so he made the arrangements for me to ask for the Sales Manager, Jim and Jim gave me a highly qualified Salesman, Tim who is a very knowledgeable salesperson and he handled the sale. I was expected on my arrival, I did not have to wait, and all folks I encountered were very helpful and made this car purchase one of the best if not the best. More

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Excellent experience buying a certified pre-owned 2015 Jetta I was looking for a reasonably priced recent model VW Jetta, and I found a listing on the Autotrader site for what looked to be a perfect match posted I was looking for a reasonably priced recent model VW Jetta, and I found a listing on the Autotrader site for what looked to be a perfect match posted by North Penn Imports for.a certified pre-owned 2015 Jetta. The posting included numerous high quality photos, and a complete list of features for the car. I used to Autotrader site’s request to contact feature to find out more information Bout the car. Shawn Shaffer emailed me back early the next morning, and I was able to get all the information I needed. Once I lined up my financing, I called Shawn again the next day, and arranged to travel up to look at the car. I live just south of Washington DC, so traveling close to 200 miles to look at a car was a leap,of faith. But it was absolutely worthwhile, the car was immaculate, I would swear it was new. Bill Kurz showed me around the car, and took me for a test drive, he was incredibly helpful and knowledgeable about the car, best sales manager I could have asked for. Jason Hartman helped me with some additional insurance coverage, and I was able to drive home to DC with a car that far exceeded my wildest expectations. The entire North Penn Imports team was friendly and professional, and the dealership was clean, modern, and comfortable. I’m thoroughly satisfied with my experience, and would highly recommend North Penn Imports to anyone looking for a new or certified pre-owned VW. More

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No Pressure Did most of the foot work on line. When we went to the dealership that evening, the cars of interest were out and ready for the test drive. We were ab Did most of the foot work on line. When we went to the dealership that evening, the cars of interest were out and ready for the test drive. We were able to do the test drive without a rep from NP Imports, which is nice. Liked the car and decided then and there that it was the one. My husband mentioned that I was interested in another brand. Bill our rep, encouraged me to test drive it. I did then came back to the Jetta. From that point, the deal was closed in a matter of a couple hours and I drove a detailed car home. Felt like I got a good value and everyone was gracious. More

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