Shawn Shaffer | Page 14

GTI purchase I drove my family from Dover, De to Colmar, Pa which took apron. 2+ hours. I am glad I did the staff at the dealership was professional and courteous. I drove my family from Dover, De to Colmar, Pa which took apron. 2+ hours. I am glad I did the staff at the dealership was professional and courteous. Joe D. sold me my GTI and was knowledgable and took his time and answering my questions. Jason H. explained the extended warranty and contract with us and was friendly. I would recommend this dealership and will purchase from them again. There wasn't any pressure and I felt that I received a good deal..... More

Report | Print

Very Responsive and Professional Contacted Shawn Shaffer about used Jetta's in stock. He responded quickly and provided us with a list of vehicles that met our needs. Bill Kurz gree Contacted Shawn Shaffer about used Jetta's in stock. He responded quickly and provided us with a list of vehicles that met our needs. Bill Kurz greeted us upon arrival and showed us three potential Jetta's and helped us pick the correct one for our needs. More

Report | Print

Best VW in the Area! I bought my VW Atlas at North Penn VW last week. I don't usually take the time to post reviews but given the great car buying experience I felt compe I bought my VW Atlas at North Penn VW last week. I don't usually take the time to post reviews but given the great car buying experience I felt compelled to do so. I was initially planning on using a dealership closer to my house out of convenience but I'm glad I didn't. Shawn and John responded to my emails immediately which is what got me in the door in the first place. If it were not for their initial interaction, I would likely still be driving my old car (as I initially was not planning to look for another few weeks at the earliest). Tim greeted us when we arrived and was very thorough highlighting all the features during the test drive and did an awesome job walking me through everything once again when I bought the car. Since then he has followed up a couple times to make sure everything was going well and to check to see if I had any additional questions after driving it for a few days. In the finance department, Jason H walked me through all the paperwork, doing a great job explaining all my options in detail and presenting the value of each option without making me feel pressured. If you're considering buying a Volkswagen (or any other car), then North Penn VW is well worth the drive even if you have a dealership closer to your house. More

Report | Print

Wonderful experience We had a very pleasant experience purchasing our new GTI. Greg was very patient and spent as much time as we needed explaining the car's features. S We had a very pleasant experience purchasing our new GTI. Greg was very patient and spent as much time as we needed explaining the car's features. Shawn was very helpful in making it all happen. And Jason was great with all the paperwork. All in all it was a professionally done deal. I would recommend this dealership over others in the area. More

Report | Print

2016 VW Jetta Both Matt and Jason were extremely kind and helpful with my first experience purchasing a car. They answered all questions that I had, and provided ho Both Matt and Jason were extremely kind and helpful with my first experience purchasing a car. They answered all questions that I had, and provided honesty throughout the entire process. Great service all around! More

Report | Print

Lowest price, most responsive, most knowledgeable, GREAT I leased my first vehicle today from NorthPenn VW and I was very impressed from start to finish. I emailed approximatey 5 dealerships to get quotes an I leased my first vehicle today from NorthPenn VW and I was very impressed from start to finish. I emailed approximatey 5 dealerships to get quotes and answers to my questions and North Penn was by far the most responsive, the most helpful, and also the lowest quote. Shawn was the first person to email me and he spelled al the terms of the lease out perfectly. Then once I went to the showroom Tim was very pleasant and when I say he knew everything about the Atlas I really mean it, he was even quoting page numbers from the manual. The finance guy Jason was informative but not pushy; I ended up not selecting any of the “add ons” and I didn’t get any sense of attitude or annoyance from him. I can’t say enough good things about the people at North Penn VW, especially Tim. More

Report | Print

Very friendly easy to work with and honest I negotiated the price on-line and when I got to the dealer for the test drive they honored everything. There was no bait and switch. I've already rec I negotiated the price on-line and when I got to the dealer for the test drive they honored everything. There was no bait and switch. I've already recommended them to my entire staff and friends. The employees really know alot about the vehicles and programs. Modern store with family atmosphere. The sales and service areas were all very clean. They worked to get everything processed quickly. Ive worked with alot of dealer over the years but I was pleasantly surprised to find them. Recommend North Penn VW to anyone. More

Report | Print

Great Experience My experience at North Penn VW was fantastic. Bill and Jason handled my purchase of a used car. They were very professional and the transaction was ha My experience at North Penn VW was fantastic. Bill and Jason handled my purchase of a used car. They were very professional and the transaction was handled very quickly. I would recommend this dealership to anyone looking for a new or used car. More

Report | Print

Easiest purchase ever! I sent a price request online to Shawn Shaffer, he got me a payment right away THEN asked me to come in, no BS games. In the dealership Shawn introduc I sent a price request online to Shawn Shaffer, he got me a payment right away THEN asked me to come in, no BS games. In the dealership Shawn introduced me to Joe DePhillippo, great guy, he has been at this location for like 30 years. Again, no BS. John Balassis, the Finance Mgr, took care of my paperwork. He respected my time & didn't try to jam of bunch of optional stuff on me. I would reccomend this dealership if you want to do business like it's 2017, not 1982. More

Report | Print

Great buying experience Showed up unexpected and Greg did everything to help me find and test drive the car I came to look at. Even though he had other customers coming he ha Showed up unexpected and Greg did everything to help me find and test drive the car I came to look at. Even though he had other customers coming he had to work with I felt like I was just as important the whole time. While he was busy Bill stepped in and offered his help also very friendly staff all around. Jason made the finance process easy and fast. Top notch dealership very professional and helpful! More

Report | Print