Sheldon Ahlo
Sheldon Ahlo at Honolulu GMC Cadillac

Sheldon Ahlo

Parts Manager

Honolulu GMC Cadillac

2945 N Nimitz Hwy
Honolulu, HI 96819

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4.4
37 Reviews
4.4

37 Reviews

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37 Reviews of Sheldon Ahlo

October 15, 2025

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Employee Rating

Excellent experience. I Would buy here again and again. Friendly staff, knowledgeable and experienced crew. More

by Christopher
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 15, 2025

Honolulu GMC Cadillac responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Honolulu GMC Cadillac! Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

September 16, 2025

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Employee Rating

Jenn provided friendly customer service and my car was serviced in a timely manner. Good job 👏 More

by JDC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Herman Teves, Jr. , Jenn Inman

Sep 16, 2025

Honolulu GMC Cadillac responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

August 08, 2025

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Employee Rating

I will always use GMC for all my auto repairs because I get the best customer service and the best quality repairs. Thank you GMC Cadillac More

by mrsagbunag
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Herman Teves, Jr., Kalai Mukawa, Juanita Ocampo, Jeff Huang, Dante Jovenal, Nick Nakama , Eric Cheigh, Jenn Turner, Vergie shuttle service

Aug 08, 2025

Honolulu GMC Cadillac responded

Thanks for sharing your thoughts about your experience with Honolulu GMC Cadillac. We appreciate your business and hope to see you again soon! Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

July 18, 2025

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Employee Rating

Anthony was very helpful ensured that my family and I got a great deal and had an easy purchasing process. Would recommend anyone looking for a vehicle to visit Honolulu GMC. More

by MICHAELVANHORN23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Herman Teves, Jr., Kalai Mukawa, Juanita Ocampo, Jeff Huang, Dante Jovenal, Nick Nakama , Eric Cheigh, Theresa Karas, Jenn Turner, Anthony Santiago

Jul 18, 2025

Honolulu GMC Cadillac responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Honolulu GMC Cadillac! Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

July 10, 2025

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Employee Rating

Our experience with the GMC service department has been extremely frustrating. Our truck has been sitting there since last Friday, waiting on a part that was supposed to arrive by Monday—but never did. Wh More

by DAVEDJCONSTRUCTION
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Kalai Mukawa, Jeff Huang , Eric Cheigh

Jul 11, 2025

Honolulu GMC Cadillac responded

Hello Dave, thank you for taking the time to provide feedback. I apologize for the inconvenience and level of communication you experienced. I understand how essential your vehicle is to your business, and it is unfortunate that we fell short in keeping you informed. If you have a moment, please reach out to me directly so we can address this issue and work towards regaining your business. Thank you. Jeremy Cervantes - Service Manager - (808) 495-4837

June 22, 2025

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Employee Rating

VERY GOOD IN SEVICE. .VERY NICE ..DOING VERY FAST BIG MAHALO TO ALL OF YOU More

by NGUYENTONY79
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kalai Mukawa, Jeff Huang, Dante Jovenal, Nick Nakama , Eric Cheigh, Jenn Turner

Jun 22, 2025

Honolulu GMC Cadillac responded

Thanks for sharing about your experience with Honolulu GMC Cadillac. We appreciate your business and hope to see you again soon! Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

May 29, 2025

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Employee Rating

Theresa is an excellent finance manager! She communicates clearly so I understood the details that are in the contracts. She was also able to work within my means to ensure my payments were More

by EJKIM173
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Theresa Karas, Justin Nissel

May 29, 2025

Honolulu GMC Cadillac responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honolulu GMC Cadillac. Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

May 29, 2025

Honolulu GMC Cadillac responded

Thank you for sharing your positive experience with Theresa at Honolulu Buick GMC Cadillac! We're pleased to hear she provided clear communication and tailored options that suited your needs. We appreciate the recommendation and look forward to assisting you again in the future!

May 18, 2025

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Employee Rating

Greatest dealership and Staff on the island. Great Techs that are very professional and helpful. More

by Roger R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Huang

May 18, 2025

Honolulu GMC Cadillac responded

Thanks for sharing your thoughts about your experience with Honolulu GMC Cadillac. We appreciate your business and hope to see you again soon! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

January 31, 2025

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Employee Rating

THEY DON'T CARE ABOUT ME AND MY LIFE BECAUSE THEY DON'T WON'T TO HELP ME WITH MONTH PAYMENT FOR MY CAR AND MY FATHER AND HIS FATHER LOVE GMC CADILLAC AND MOR I WON'T MY ESCALATE BACK. More

by DAVID.TATAIPU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Herman Teves, Jr., Kalai Mukawa, Juanita Ocampo, Jeff Huang , Eric Cheigh, Theresa Karas, Jeff Lee

Jan 31, 2025

Honolulu GMC Cadillac responded

David, Over the last 6 months we have attempted to accommodate you with payment options for your outstanding service bill. Your vehicle is ready for pick up. Please visit the dealership to pay your balance and pick up your vehicle. Honolulu Cadillac

January 27, 2025

Dealership Rating
Employee Rating

Got me in and out without any issues. Came in for a recall and car runs smooth. More

by AKMSFRA
Recommend Dealer
Yes

Other Employees Tagged: Herman Teves, Jr., Kalai Mukawa, Jeff Huang, Dante Jovenal, Nick Nakama , Theresa Karas, Jeff Lee, Andrew Morey, Jenn Turner

Jan 27, 2025

Honolulu GMC Cadillac responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

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