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Shelley Dupre
Shelley Dupre | Page 11
Service Business Development Manager
Colonial West Chevrolet of Fitchburg
314 John Fitch Hwy
Fitchburg, MA 01420
117 Reviews
Dealership Experience
6 yrs, 10 mos
Languages Spoken
English
117 Reviews
Write a Review
117 Reviews of Shelley Dupre
March 03, 2025
called and made an appointment because I had a check engine light on and talked to Shelly she asked me if I could drop off I told her I could wait she explained it may take a while. She said ok we do h engine light on and talked to Shelly she asked me if I could drop off I told her I could wait she explained it may take a while. She said ok we do have a comfortable waiting area. Few days later I got a call from Pam and told me I had to drop off and come back whey done I told her that I already talked with the other lady about waiting that I understood it may take a while she kept saying it and for a paying customer I don’t understand why someone who works at Chevrolet would be so rude and not HEAR me. If your customer wants to wait then let them More
by Tmp
Other Employees Tagged: Edison DaCosta, Christopher Taylor, Angie Shepherd, Jacqueline Quinlan, Pamela Bussiere
February 23, 2025
Pamela is always so friendly and informative. Always a pleasure to talk with. Can always point me to the correct person when I have questions. Always a pleasure to talk with. Can always point me to the correct person when I have questions. More
by Rebecca
Other Employees Tagged: Edison DaCosta, Pamela Bussiere
February 18, 2025
Everyone is so helpful and polite and they want to make sure that you were completely satisfied thanks so much for making it a pleasure to do business keep up the AWESOME!!!!! sure that you were completely satisfied thanks so much for making it a pleasure to do business keep up the AWESOME!!!!! More
by lunnconstruction
Other Employees Tagged: Edison DaCosta, Jacqueline Quinlan
February 14, 2025
Undeniably great dealership, always on point with time and quality . Hands down 10 mush. Great people great service great vehicles. and quality . Hands down 10 mush. Great people great service great vehicles. More
by Wanzy38
Other Employees Tagged: Geno Neagle, Edison DaCosta, Christopher Taylor, Angie Shepherd, Jeff Chandler, Maynor Aguilar, Robby Dodd, Pamela Bussiere , Coby Smart
January 30, 2025
Walked in and was surprised to see 3 women working in service great job colonial west they know there stuff Jackie thanks for updating me on my car all day and Pam and Shelly thanks for the laugh service great job colonial west they know there stuff Jackie thanks for updating me on my car all day and Pam and Shelly thanks for the laugh More
by Ari25
Other Employees Tagged: Jacqueline Quinlan, Pamela Bussiere
January 29, 2025
I had a problem with my Suburban battery completely draining twice. The staff were kind, courteous, and helpful from the time I called and spoke with Shelley, met with Jaqueline when I arrived for the draining twice. The staff were kind, courteous, and helpful from the time I called and spoke with Shelley, met with Jaqueline when I arrived for the appointment, Mohammed for my drop off and pick up transportation, and finishing up with meeting Pamela. I did not meet the service technicians that worked on my truck, but they reprogrammed the BCM and it seems to have fixed my issue! Thank you all! More
by David
Other Employees Tagged: Jacqueline Quinlan, Pamela Bussiere , Mohammed
January 28, 2025
I noticed that my headlights were not working ! I called Shelley at colonial west Chevrolet ! She immediately knew that was a safety issue and scheduled an appointment that day ! Chris Edison Ja I called Shelley at colonial west Chevrolet ! She immediately knew that was a safety issue and scheduled an appointment that day ! Chris Edison Jackie and Pamela were equally concerned and within an hour it was fixed and I was on my way ! Thanks Jeff chandler for a great team eager to help ! More
by Pjd16
Other Employees Tagged: Edison DaCosta, Christopher Taylor, Angie Shepherd, Jacqueline Quinlan, Pamela Bussiere
January 28, 2025
Good customer service & friendly Staff! I’m always able to get an appointment in timely manner, I’m always able to get an appointment in timely manner, More
by thompsonk2020
Other Employees Tagged: Edison DaCosta, Pamela Bussiere , The guy who provides transportation. I can’t remember his name, but he was nice.
January 23, 2025
I needed tires. Never really called a dealership for tires or anything. Got a great price, come to find out I had issues going on with my vehicle. Instead of doing t Never really called a dealership for tires or anything. Got a great price, come to find out I had issues going on with my vehicle. Instead of doing the alignment that wouldn’t have been accurate and charging me they showed me and asked what I wanted to do from there. Tech felt kind of bad so he checked in with someone and referred me to them to get work done. More
by C_jose
Other Employees Tagged: The tech who worked on my truck
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