Simo Bassi
Simo Bassi at Universal Hyundai

Simo Bassi | Page 24

Desk Manager

Universal Hyundai

12801 South Orange Blossom Trail
Orlando, FL 32837

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4.7
394 Reviews
4.7

394 Reviews

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394 Reviews of Simo Bassi

April 05, 2022

Dealership Rating
Employee Rating

Excellent customer service and Elise did her very best with helping get what I wanted. More

by Tolbert.d97
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ramces Rivera , Cortes, Elise

Apr 05, 2022

Universal Hyundai responded

Thank you for choosing Universal Hyundai, your feedback and rating mean a lot to us. We're glad Elise was able to help, and we hope to see you again! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

April 02, 2022

Dealership Rating

good and excellent service they were very good in helping me and my wife I’ll will recommend them to my friends More

by EDGAR.SOFTBALL
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christopher Johnson

Apr 02, 2022

Universal Hyundai responded

Thank you so much for choosing Universal Hyundai, Edgar! Congrats on your new purchase. Please let us know if we can be of any more assistance. We're always happy to help. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

April 02, 2022

Dealership Rating
Employee Rating

Thank you for a great experience. Smoothest car purchase Ive ever had. Thanks to all at universal Hyundai More

by TWG4U
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Hernandez

Apr 02, 2022

Universal Hyundai responded

Congratulations on your new purchase! It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you again for choosing Universal Hyundai! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

April 02, 2022

Dealership Rating

Friendly and knowledgeable help. The showroom was very busy Saturday, but there was plenty of people to help. More

by BRENDAYREALTOR
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Gomez

Apr 02, 2022

Universal Hyundai responded

Thank you for choosing Universal Hyundai, Brenda. We appreciate you taking the time to leave us a great review. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

April 01, 2022

Dealership Rating

Excellent customer service and very attentive. .....Justin and Ramces are the BEST. Recommend them 100%. More

by Oriani
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ramces Rivera, Justin Salazar

Apr 02, 2022

Universal Hyundai responded

Thank you for your business. We appreciate you taking the time to leave us a five-star review. We're happy to hear that both Justin and Ramces were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Congratulations on your new purchase, Oriani. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

April 01, 2022

Dealership Rating
Employee Rating

Very professional and pleasant people working there. Was very satisfied with the deal I was offered More

by JAMESB1215
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Cacciola

Apr 02, 2022

Universal Hyundai responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your five-star feedback. Congratulations on your new purchase, James! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

March 30, 2022

Dealership Rating

Everything went well in the dealership! I went in I saw what I wanted! It was truly the best experience In buying a new car. Gillette my sales manager went above and beyond! More

by Sonja Lever
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose Cepeda , Errol Gillette

Mar 31, 2022

Universal Hyundai responded

Thank you for sharing your experience with us, Sonja! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

March 30, 2022

Dealership Rating

This is the second car that i get from this dealer and I LOVE IT! They treat me super nice and always have time for me and my questions! THANK YOU! More

by KARLAGONZALEZCORTES92
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rhoda Allen, darrin diaz

Mar 31, 2022

Universal Hyundai responded

Thank you for taking the time to share your feedback with us, Karla. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

March 28, 2022

Dealership Rating

The sales man was great. My issues are with dealer (car mechanic). How can a dealer say vehicle was inspected when I found several issues with headlights. Bulbs don’t work a More

by USMC0
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Jason Sanchez

Mar 30, 2022

Universal Hyundai responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

Mar 30, 2022

USMC0 responded

Felix Diaz 407-717-1483

March 27, 2022

Dealership Rating

I have been taking my 2013 Santa Fe for services and looking forward to keep bringing my 2022 Santa Fe for years to come, great Dealership More

by WILLIAM_VARELLA
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Diego Amaia (great sales person)

Mar 28, 2022

Universal Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, William, and don't hesitate to let us know if we can be of further assistance. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

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