This dealer is excellent and the sales man David Monsalve
is the best in customer service.
is the best in customer service.
More
by CASTILLO EDGARDI
Verified Customer
Verified Customer
Other Employees Tagged:
David Monsalve, Robert Redford
Mar 26, 2022 -
Universal Hyundai responded
Thank you so much for your kind words for David, and for taking the time to leave us this wonderful feedback!
Truly the better place to buy
Susanna - Social Media and Digital Reputation Manager
scanelon@universalhyundai.com
I can't say nothing bad ,I'm glad to go there,I have a
good deal
good deal
More
by ANTONIOLAPOINTE
Verified Customer
Verified Customer
Other Employees Tagged:
Luis Arevalo, Antonio Apointe
Mar 26, 2022 -
Universal Hyundai responded
Thank you, Antonio! It's great to hear that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Universal Hyundai!
Truly the better place to buy
Susanna - Social Media and Digital Reputation Manager
scanelon@universalhyundai.com
We had a very pleasant experience.
David was wonderful. They have a great team. Highly recommended!
David was wonderful. They have a great team. Highly recommended!
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by EDWIN
Verified Customer
Verified Customer
Mar 24, 2022 -
Universal Hyundai responded
Edwin, It's fantastic to hear that David provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Universal Hyundai!
Truly the better place to buy
Susanna - Social Media and Digital Reputation Manager
scanelon@universalhyundai.com
I was fortunate to be assisted by Michael Hernandez.
He was a complete professional, was able to help me pick the perfect car to fit my lifestyle and budget. I would differently refer him to family and
He was a complete professional, was able to help me pick the perfect car to fit my lifestyle and budget. I would differently refer him to family and friends.
Thank you
Randy Pena
More
by RSPENA7
Verified Customer
Verified Customer
Mar 18, 2022 -
Universal Hyundai responded
Randy, Congratulations on your new vehicle! We are so glad that Michael had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!
Truly the better place to buy
Susanna - Social Media and Digital Reputation Manager
scanelon@universalhyundai.com
Not happy with the service received.
Dropping the ball on a loyal customer was unacceptable, but the apology and recovery was worst. I can assure you that I won’t be coming back to this
Dropping the ball on a loyal customer was unacceptable, but the apology and recovery was worst. I can assure you that I won’t be coming back to this dealership or referring it to my family and friends.
More
by yamarisrivera7
Verified Customer
Verified Customer
Apr 04, 2022 -
Universal Hyundai responded
Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.
Susanna - Social Media and Digital Reputation Manager
scanelon@universalhyundai.com
Mar 21, 2022 -
Universal Hyundai responded
Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.
Susanna - Social Media and Digital Reputation Manager
scanelon@universalhyundai.com
Apr 04, 2022 -
yamarisrivera7 responded
Hello I can be reached @ yamarisrivera7@gmail.com or 407-818-3873.
Yamaris Rivera and Anita Haney
Honestly always they talk to us with the true about the
price and the technology that we are selecting
price and the technology that we are selecting
More
by DIRK ODERMATH
Verified Customer
Verified Customer
Mar 18, 2022 -
Universal Hyundai responded
Dirk, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Universal Hyundai.
Truly the better place to buy
Susanna - Social Media and Digital Reputation Manager
scanelon@universalhyundai.com
Everything was handle the way they supposed to handle.
The staff was really professional and patient with us.
The staff was really professional and patient with us.
More
by DULKIAMUSCADIN64
Verified Customer
Verified Customer
Mar 11, 2022 -
Universal Hyundai responded
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
Truly the better place to buy
Susanna - Social Media and Digital Reputation Manager
scanelon@universalhyundai.com
Professional, astute, diligent, informative, charming,
Keen, Insightful, Sharp, I would highly recommend your Sales Representative that helped us.
Keen, Insightful, Sharp, I would highly recommend your Sales Representative that helped us.
More
by M_G.FINANCIALS
Verified Customer
Verified Customer
Mar 09, 2022 -
Universal Hyundai responded
Thank you for choosing Universal Hyundai, your feedback and rating mean a lot to us. We're glad Michael, Simo, and our team were able to help, and we hope to see you again!
Truly the better place to buy
Susanna - Social Media and Digital Reputation Manager
scanelon@universalhyundai.com
Mustafa provided great customer service and is always
here to help others find the car that is right for you.
here to help others find the car that is right for you.
More
by Ashley E.
Verified Customer
Verified Customer
Mar 07, 2022 -
Universal Hyundai responded
Thank you so much, Ashley, for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!
Truly the better place to buy
Susanna - Social Media and Digital Reputation Manager
scanelon@universalhyundai.com
Very friendly and professional.
No pressure. Worked with us to get the car we wanted.
No pressure. Worked with us to get the car we wanted.
More
by TOPHER19740
Verified Customer
Verified Customer
Other Employees Tagged:
Diogo Maia
Mar 07, 2022 -
Universal Hyundai responded
It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Universal Hyundai!
Truly the better place to buy
Susanna - Social Media and Digital Reputation Manager
scanelon@universalhyundai.com
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