Simo Bassi | Page 35

Universal Hyundai responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Universal Hyundai! Truly the better place to buy Susanna- Social Media and Digital Reputation Manager scanelon@universalhyundai.com

Universal Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Congratulations on your new vehicle! Truly the better place to buy Susanna- Social Media and Digital Reputation Manager scanelon@universalhyundai.com

Universal Hyundai responded

Thank you for sharing your experience with us! We're happy to hear it went well with Carlos and we hope you enjoy your new vehicle. We truly appreciate your feedback! Truly the better place to buy Susanna- Social Media and Digital Reputation Manager scanelon@universalhyundai.com

Universal Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Congratulations on your new purchase! Truly the better place to buy Susanna- Social Media and Digital Reputation Manager scanelon@universalhyundai.com

Universal Hyundai responded

Daniel, Thank you for choosing Universal Hyundai, your feedback and rating mean a lot to us. We're glad Alexis was able to help, and we hope to see you again! Truly the better place to buy Susanna- Social Media and Digital Reputation Manager scanelon@universalhyundai.com

Universal Hyundai responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that Jan could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Truly the better place to buy Susanna- Social Media and Digital Reputation Manager scanelon@universalhyundai.com

Universal Hyundai responded

Hello, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience and apologize for promises broken and being unresponsive. I would appreciate the opportunity to address your concerns. Please contact me directly and let me know the best way to reach you. Susanna- Social Media and Digital Reputation Manager scanelon@universalhyundai.com

Universal Hyundai responded

Congratulations on your new vehicle, Jerry! It's fantastic to hear that both Janlique and Simo provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thank you for choosing Universal Hyundai! Truly the better place to buy Susanna- Social Media and Digital Reputation Manager scanelon@universalhyundai.com

Universal Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you'll continue to enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Truly the better place to buy scanelon@universalhyundai.com Susanna- Social Media and Digital Reputation Specialist

Universal Hyundai responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Truly the better place to buy scanelon@universalhyundai.com Susanna- Social Media and Digital Reputation Specialist