Simon Chan
Simon Chan at Cobb County Toyota

Simon Chan

Service Advisor

Cobb County Toyota

2111 Barrett Lakes Blvd
Kennesaw, GA 30144

4.6
431 Reviews
4.6

431 Reviews

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431 Reviews of Simon Chan

October 18, 2025

Dealership Rating
Employee Rating

Muy bueno, excelente, amigos, competentes, amables, serviciales, atentos, cooperativos, te ayudan, siempre con una sonrisa, More

by JULIEMEN022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 11, 2025

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Employee Rating

I had a great experience when I receive my service at Toyota . The staff are great and I will continue to come for my service. More

by LOSMYMILIEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 08, 2025

Dealership Rating
Employee Rating

My Service Consultant Simon Chan was frustrated when I arrived for my appointment. He became agitated with my requests and my concerns. More

by Reyesy595
Service Price Transparency
Service Communication
Recommend Dealer
No

October 05, 2025

Dealership Rating
Employee Rating

Good customer service. Toyota always delivers better service than most of their competitors. Good communication. Fast service More

by JULIOSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 02, 2025

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Employee Rating

I had Appointment with Simon he was nowhere to be found. The service manager had to get someone ro help me after 20mins later. Will not book a appointment with him again or Reagan. More

by KIMBERLYFRYAR47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

September 30, 2025

Dealership Rating
Employee Rating

Simon is great. I love working with him. I always go to him for my service. More

by DAMONECHARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JC Cooper

September 29, 2025

Dealership Rating
Employee Rating

Very efficient process getting my car's first service done. I was in and out within a few mins. More

by joshkrohne
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

September 24, 2025

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Employee Rating

The service people are friendly and so helpful and the car stays in bery good shape. More

by DBMCMINN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brent Stump

September 24, 2025

Dealership Rating
Employee Rating

They weren’t that organized with the communication between the service manager and technician. I was given multiple diagnostic details regarding the condition of my brakes, and they didn’t reset my ma More

by DEBBIECEDWARDS3
Recommend Dealer
No

September 23, 2025

Dealership Rating
Employee Rating

You guys broke my car, now you guys dont want to take reaposibility. On friday sep 19, I came for a 120k miles service. On sunday sep 21, my car's check engine is on. So on monday Sep 22, I bring back my More

by hieu7ngn
Workmanship
Service Time
Recommend Dealer
No
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