Skylar Lewis | Page 36

Awesome I have come to wolfchase honda for yearS and recently had a issue with my car because of a mistake made by Honda. The way that skylar Lewis and his b I have come to wolfchase honda for yearS and recently had a issue with my car because of a mistake made by Honda. The way that skylar Lewis and his boss took care of me is nothing other than the most outstanding experience I have ever had. Because of this you made My choice clear. My Next car is a Honda Ridgeline and I will purchase it over the holidays. You now have a lifetime customer. I don’t know if you can even get any better. Thanks you More

by JOE.FERRANTE Verified Customer Verified Customer

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no better honda Let me tell you,I haven't met a rude or selfish employee at Wolfchase Honda since I've been a customer with honda. PROFESSIONAL Let me tell you,I haven't met a rude or selfish employee at Wolfchase Honda since I've been a customer with honda. PROFESSIONAL More

by WESJHARD Verified Customer Verified Customer

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Service department The service was excellent, but I did not like the idea that I had to pay for my use of a vehicle while mine was being services. The service was excellent, but I did not like the idea that I had to pay for my use of a vehicle while mine was being services. More

by martha.davis76 Verified Customer Verified Customer

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Service Maintenance I took my CRV in for routine maintenance. The service dept. waiting room was packed and I had to wait longer than usual. I made two complaints up I took my CRV in for routine maintenance. The service dept. waiting room was packed and I had to wait longer than usual. I made two complaints upon delivery of my vehicle, I pointed out that the driver's door panel had numerous black, greasy marks --- obviously left by the technician. I brought it to someone's attention and he rubbed the marks off with the sleeve of his shirt and his hand. In other dealerships I've dealt with, this would have never happened!!!!!!!!!! After servicing, they wipe all surfaces clean, as should have been the case in this situtation. Additionally, the front passenger seat was totally (100%) reclined. I brought this to their attention to correct as I didn't even know how to return it to the original position. I didn't realize until on my drive home that (1) my mobile phone was no longer hooked to the car's Bluetooth and (2) the MPH indicater on the map no longer shows (something I rely on heavily). I'm thinking that they must've unhooked something during their service which effected these 2 things.. I'm an older lady and not even sure I'll be able to re-install these 2 things in my car. I may have to return to the dealership to get these items taken care of ---- not an easy task as I live an hour or so away from the dealership. My points are: vehicles should be returned to you in the condition you give it to them ---- no grease marks, no reclined seats, AND no disengaged phone #s or any other electronic visual aids. More

by PIMMI Verified Customer Verified Customer

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Needs Improvement They usually vacuum the car - that wasn't done. The car wash was closed, which no one told me and yet still gave me a ticket. Skylar was to give me They usually vacuum the car - that wasn't done. The car wash was closed, which no one told me and yet still gave me a ticket. Skylar was to give me a quote on tires, and he did not. And, there was a miscellaneous charge on my ticket, which no one could explain and did not remove. More

by RACHERE Verified Customer Verified Customer

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Great service The service center was a great experience. It was a timely experience and everybody had a great attitude. I will definitely come back when I need anot The service center was a great experience. It was a timely experience and everybody had a great attitude. I will definitely come back when I need another service. More

by CILLA2006 Verified Customer Verified Customer

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Service Center I had a leak when it rain heavy in my roof. I had been there twice to see why & no one could find anything. I finally recorded the problem & sent the I had a leak when it rain heavy in my roof. I had been there twice to see why & no one could find anything. I finally recorded the problem & sent them a video & they were able to find the problem and fix it. More

by irazinej Verified Customer Verified Customer

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Great repair service and timely Great repair service and timely. Abdul has a great and personable service team. Clean environment and nice waiting room area. Enjoy the experience eac Great repair service and timely. Abdul has a great and personable service team. Clean environment and nice waiting room area. Enjoy the experience each time I’m there. More

by STEWARD.MICHAELD Verified Customer Verified Customer

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Very personal and professional people. It felt like buying a car from a friend. They were very transparent about the whole process and I feel like I got a good deal. It felt like buying a car from a friend. They were very transparent about the whole process and I feel like I got a good deal. More

by acody0 Verified Customer Verified Customer

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Honda Service I appreciate on this rainy Saturday how there was a tent for me to pull the car up, since the service bay was under construction. Then a service empl I appreciate on this rainy Saturday how there was a tent for me to pull the car up, since the service bay was under construction. Then a service employee in a rain suit took my car to the mechanics and sent me to inside of the dealer ship to meet with the service representative. A clean waiting room , with free coffee was waiting and appreciated. The staff was friendly and not pushy as further car maintenance was recommended. and lastly the check out staff was friendly and courteous. A overall satisfying experience that will keep me coming back. More

by PMONTI1 Verified Customer Verified Customer

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