Sohail Butt | Page 50

Best Dealership EVER!! Phil was my Salesman. He was so kind, professional and patient. Honestly, I left 2 other dealerships closer to my home and visited them first. Their c Phil was my Salesman. He was so kind, professional and patient. Honestly, I left 2 other dealerships closer to my home and visited them first. Their customer service was horrendous! Toyota of Wallingford went above and beyond for me. I would HIGHLY recommend them to everyone! They were all so professional and their customer service was OUTSTANDING. Jay, the Manager, also went above and beyond for me. If you are shopping for a car, I would go here first!!!! More

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Toyota of Wallingford New Customer I just purchased a '16 RAV4 from Toyota of Wallingford. Steve Lang, my sales rep., was professional, courteous, and extremely responsive (even on his I just purchased a '16 RAV4 from Toyota of Wallingford. Steve Lang, my sales rep., was professional, courteous, and extremely responsive (even on his days off). I took numerous test drives and had lots of questions since this is the first used vehicle I've ever purchased. Sales rep. Tom Boland, who went on the last test drive with me, was also eager to be helpful and answered my questions, which made me sure about purchasing this vehicle from this dealership. The business transaction for the purchase with Bill D. in Finance was concise, smooth, and informative.  Sohail in Finance was great, very nice---he answered questions quickly and clearly. During the sales process, I expressed concerns about very poor reviews I'd seen on-line for this dealership.  I was assured I'll have no issues.  I trust my future interactions with Toyota of Wallingford will go as smoothly as the sales component. The only downside: CJ (sales mgr.) said that the (high) dealer processing fee is absolutely NOT negotiable, in contradiction to the sales order and posted sign that, as mandated by CT law, state the fee is negotiable. CJ also stated that the customer may never register a vehicle him/herself and that I was completely wrong about the law on this. CGS very clearly states:  "the buyer MAY ELECT, WHERE APPROPRIATE, to submit the documentation required for the registration and transfer of ownership of the motor vehicle which is the subject of the sale to the Commissioner of Motor Vehicles, in which case the dealer SHALL reduce such fee by a proportional amount."  Please note the dealership sign says the DMV fee shall be reduced by zero. More

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Low Pressure Sales Great Service Best Selection Toyota of Wallingford is Top Notch! Steve Hernandez is awesome! Steve Lang, Eric & Sohail are the best too! Don't hesitate to buy/lease here! Toyota of Wallingford is Top Notch! Steve Hernandez is awesome! Steve Lang, Eric & Sohail are the best too! Don't hesitate to buy/lease here! More

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Excellent service. My salesman Phil was great, he was patient, kind, very knowledgeable of the car and able to answer all of my questions. The manager Jay was also very My salesman Phil was great, he was patient, kind, very knowledgeable of the car and able to answer all of my questions. The manager Jay was also very helpful and knowledgeable in making this transaction happen for me. I am very happy with my new car and can’t thank them all enough for making it happen. More

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Traveled over 200 miles to buy from Wallingford Toyota! After getting fed up with settling for whatever was on the lot at my local dealerships and then having them try sneak in all kinds of add on fee's... After getting fed up with settling for whatever was on the lot at my local dealerships and then having them try sneak in all kinds of add on fee's... I turned to the internet and found exactly what I was looking for at Wallingford Toyota! My initial phone contact was with Heather who was very friendly and informed me that the car was available and that Salesperson Robert Blakeslee would be contacting me and will work with me going forward. Working with Robert was an absolute pleasure. The best auto salesperson I ever dealt with! He was honest, friendly and thorough. I also felt as if he was advocating for me when we dealt with Rocco and Sohail, the dealerships management team. Both Rocco and Sohail were also very straight forward, friendly and never made me feel pressured. The finance manager , Dan Roberts was also a great experience... very organized, efficient and friendly as well. After driving 100 miles to and from from Long Island, NY to Wallingford Conn and back twice, I got a beautiful car, at an awesome price from from a more than fair and honest sales team. Never felt stressed here... Great car buying experience! Will be back... More

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A pleasant experience The people here were very friendly and helpful. I would definitely recommend this place to anyone that needs a car. I had a pleasant experience The people here were very friendly and helpful. I would definitely recommend this place to anyone that needs a car. I had a pleasant experience More

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Our fifth purchase with Wallingford Toyota We have always been very satisfied with the customer service and service departments at Wallingford Toyota. Our salesmen always satisfy our needs! Thi We have always been very satisfied with the customer service and service departments at Wallingford Toyota. Our salesmen always satisfy our needs! This is our 5th purchase of vehicles from them . They are highly recommended as far as we are concerned. More

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Professional My salesperson was extremely informative and patient, helping me make a good decision to purchase my 2019 Avalon Hybrid. The paperwork was organized a My salesperson was extremely informative and patient, helping me make a good decision to purchase my 2019 Avalon Hybrid. The paperwork was organized and the car was delivered perfectly. More

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New Lease I recently traded in my Ford F-150 in exchange for a new (2019) Tundra (lease). I dealt with Mike Cote and Jon Petro who were both extremely knowledga I recently traded in my Ford F-150 in exchange for a new (2019) Tundra (lease). I dealt with Mike Cote and Jon Petro who were both extremely knowledgable in the Tundra and answered every question I had regarding the truck and leasing, which made the whole process seamless. As for my trade in, I was extremely pleased with the value they placed on my trade in (F-150). If you want a great car shopping experience, go see Jon and Mike. I will 100% recommend this dealership and the salesmen mentioned earlier. 10/10 for Toyota of Wallingford! More

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New car purchase I was looking to purchase a new vehicle and had an idea of what I wanted. I worked with Sohail Butt in finance who helped me determine what was affor I was looking to purchase a new vehicle and had an idea of what I wanted. I worked with Sohail Butt in finance who helped me determine what was affordable and got me a great rate. Jon Petro was my salesmen, and he took the time to show me the differences between the Camry LE and the Camry SE and was not pushy at all. Mike Cote was the Sales Manager that reviewed my trade and gave me a fair trade in value on my old car. This was the best car buying experience I've had and will be back when I'm ready for my next purchase. More

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