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Sonny Betancourt
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Sonny Betancourt | Page 2
Sales Associate
Banister Ford of Marlow Heights
5000 Auth Rd.
Marlow Heights, MD 20746
73 Reviews
73 Reviews
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73 Reviews of Sonny Betancourt
April 25, 2023
the whole staff i deal with was very knowable. knew exactly what my extended warranty. the best thing I didn't have to wait all day to get my car service. knew exactly what my extended warranty. the best thing I didn't have to wait all day to get my car service. More
by WCOLE2
Verified CustomerOther Employees Tagged: Carlos Scott
Helpful 
April 03, 2023
Hey to all concerned, Banister Ford makes buying a vehicle an informative, enjoyable and easy. From the moment I walked in Banister Ford I was made to feel comfortable and was treated very fair by Mr vehicle an informative, enjoyable and easy. From the moment I walked in Banister Ford I was made to feel comfortable and was treated very fair by Mr Sonny and was given some very very valuable information by the General sales manager Ms Shanise Craft. That information she gave me was Priceless. I was overall impressed by their positivity. More
by Kwinslow.provi
Other Employees Tagged: Evelyn Betancourt, Shanise Craft, Chin Anasoh
February 21, 2023
I had a terrible experience with Bannister Ford in Suitland MD. I ordered a 2022 Ford Maverick hybrid in November of 2021 and was repeatedly delayed in getting my car. Despite multiple emails promisin Suitland MD. I ordered a 2022 Ford Maverick hybrid in November of 2021 and was repeatedly delayed in getting my car. Despite multiple emails promising a build date and assurances from the dealership that they were doing everything they could to help, I was left waiting for months for my vehicle to arrive. To make matters worse, when my car was finally built and ready for pickup, Bannister Ford sold it to someone else even though I had confirmed that I wanted the vehicle and had put down a deposit. The general manager, Devron Stevenson, and the staff at the dealership refused to acknowledge their mistake or take any responsibility for the situation. I have yet to see my deposit and were completely unhelpful throughout the entire process. In conclusion, I strongly advise against doing business with Bannister Ford in Suitland MD. They were disorganized, unhelpful, and completely failed to deliver the car that I had ordered. The fact that they sold my car to someone else after I had confirmed my purchase was unacceptable, and their refusal to take responsibility for their mistake was extremely disappointing. I highly recommend looking elsewhere for your automotive needs. More
by Albert Smith
Other Employees Tagged: Evelyn Betancourt, Sherrill Smith, Kevin Bowman, Nick Williams, Devron Stevenson, Shana Jefferson, Shanise Craft , Richard Bledsoe, Richard Bledsoe
February 01, 2023
Service advisor was courteous, competent and highly efficient. I do not remember his name. Will he become my regular advisor? efficient. I do not remember his name. Will he become my regular advisor? More
by RHPOINTER
Other Employees Tagged: Bobby Gray , Michael Moore
December 30, 2022
Service was satisfactory, staff helpful and my overall experience was good. Would recommend to family and friends experience was good. Would recommend to family and friends More
by BEASLEYSTEWART
Other Employees Tagged: Bobby Gray, Evelyn Betancourt , Michael Moore
November 02, 2022
This service visit was very simple and pleasant. The entire staff was helpful with all of my needs. The entire staff was helpful with all of my needs. More
by JEBAILEYIV
Other Employees Tagged: Evelyn Betancourt, Devron Stevenson
October 10, 2022
Horror Customer Service. Incompetent Employees. Horrible General Management and Managers. Do NOT take your vehicle to Bannister Ford. Incompetent Employees. Horrible General Management and Managers. Do NOT take your vehicle to Bannister Ford. More
by Ygmichaels
Other Employees Tagged: Bobby Gray, Evelyn Betancourt, Sherrill Smith, Yadira Kauffman, Devron Stevenson, Chris Oyedeji, Shana Jefferson, Tim Lopez
October 10, 2022
Evelyn and Sonny are the best I've ever delt with. They have ben my go to team for over 20 years and would not have it any other way. They have ben my go to team for over 20 years and would not have it any other way. More
by hanif0
Other Employees Tagged: Evelyn Betancourt
