Sossio Sole | Page 8

Very friendly and informative and patient this dealership is my fourth car and salesman is awesome always there for questions is my fourth car and salesman is awesome always there for questions More

by NEWME49 Verified Customer Verified Customer

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Great service everytime I’ve been there. Staff extremely friendly and professional. Always willing to help. Staff extremely friendly and professional. Always willing to help. More

by LARRY Verified Customer Verified Customer

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Very helpful and efficient. My service advisor answered all my questions and was professional and courteous. My service advisor answered all my questions and was professional and courteous. More

by jahnkerk Verified Customer Verified Customer

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The people are genuine friendly and understanding they give you a fair price that anyone could work with give you a fair price that anyone could work with More

by RUFF1124 Verified Customer Verified Customer

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In my opinion there is no better automotive service center than Benzel Busch. Regardless of which person you work with. center than Benzel Busch. Regardless of which person you work with. More

by stevebog Verified Customer Verified Customer

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Service great! ! Very friendly, perfect service, and the person who helps is very friendly Good job ! Very friendly, perfect service, and the person who helps is very friendly Good job More

by gmk73us Verified Customer Verified Customer

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Messrs Solo and Armando epitomize professionalism and work ethics. I appreciate their enthusiasm which extends to the concierge and receptionists. I am always greeted courteously and respectfully and work ethics. I appreciate their enthusiasm which extends to the concierge and receptionists. I am always greeted courteously and respectfully and believe this team appreciates my business. More

by REDZEBRA Verified Customer Verified Customer

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When a woman walks into a service department of any high-end dealership there is some sort of fear that overcomes her. I’ve been a client of Benzel Busch services department for over six years now. As high-end dealership there is some sort of fear that overcomes her. I’ve been a client of Benzel Busch services department for over six years now. As a proud owner of a G63 I like to keep my vehicle in tip top shape. Christopher Iseman Service advisor at Benzel Busch has been my rep for6 years. In that time he has helped me with many issues that I’ve had with my truck. But this time he completely failed me. Back in December I drop my car off for coolant leak issue. Chris claimed they fixed it but I experienced the same issue weeks later. Back to Benzel Busch I go not only for the coolant repair but to fix my shifter as well. On February 8,I drop my car off and received a loaner. During that time, I was thinking of trading the car in so I worked with Jay in sales who was extremely helpful but couldn’t find me what I wanted. After authorizing the repairs,Chris Iseman disappeared.I didn’t hear from him for weeks, I would text, call and email and he just ignored me. Who would think a service rep with 30 years of experience would treat a loyal client so poorly. Shame! 74 days later, I had to bring my husband into the service department to demand my car back. Come to find out they didn’t even fix the car. Sossio Sole the department manager failed to take responsibility for his department pointing the finger at everyone but himself. I will never ever work with this dealership or service department again! Complete fail! All the stigma‘s and stereotypes out there about dealerships and their service departments are because of service departments like Benzel Busch. More

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Always prompt service and attention to details. Loaner car available, work done and car washed. Loaner car available, work done and car washed. More

by a21andrew Verified Customer Verified Customer

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I’m very pleased with the current and previous service provided. My wife usually brings in the vehicle for service and she tells me that there treat her like a princess. Thank you service department!! provided. My wife usually brings in the vehicle for service and she tells me that there treat her like a princess. Thank you service department!! Sincerely, Anibal Montero Jr. More

by AMonte6366! Verified Customer Verified Customer

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