Spencer Parker | Page 6

Exceeded my expectations. I am from out of state and found my 535i x-drive M-sport on the Knaiz web site. After looking over the details of the car I called the dealership and I am from out of state and found my 535i x-drive M-sport on the Knaiz web site. After looking over the details of the car I called the dealership and spoke with Marek Gryc. He was very helpful and sent me more information about the car. My wife and I drove in and found the car, staff, and the facility well above my expectations. I will definitely be a repeat customer. More

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Happy Purchase We purchase a certified pre-owned 2015 435i x drive convertible in March 2018. Even though the dealership was a bit of a drive for us, the experience We purchase a certified pre-owned 2015 435i x drive convertible in March 2018. Even though the dealership was a bit of a drive for us, the experience was well worth it. We found the car that had the options that we wanted, at a fair price. Salesman Shane Lyons could not have been more helpful. Scott Adduci in finance came up with such a great rate and incentives for us that we financed rather than paying cash. "Genius" Spencer Parker handled the delivery by giving us a 'hands-on' orientation that made us feel extremely comfortable with our 'new' vehicle. We highly recommend this dealership! More

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Guys at BMW were excellent ! From the time we walked in through the time we picked up the car, the guys at BMW were extremely friendly, professional, knowledgeable and accommodati From the time we walked in through the time we picked up the car, the guys at BMW were extremely friendly, professional, knowledgeable and accommodating! More

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Excellent customer experience. I have been a customer of Knauz BMW since 1984. This is my third lease with Bob Geisheker. He listens to what the customer is looking for and guides t I have been a customer of Knauz BMW since 1984. This is my third lease with Bob Geisheker. He listens to what the customer is looking for and guides them through the process with both confidence and ease. Every detail is explained. Every question is answered. Also Spencer Parker was excellent educating me on all of the functions and features of my new BMW. Finally, Scott Adduci made the paper work side of things a breeze. More

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Another great experience Our family has been a client of the Knauz dealership for over a 53 years and the experience only gets better each time. The team of sales Bob Geisheke Our family has been a client of the Knauz dealership for over a 53 years and the experience only gets better each time. The team of sales Bob Geisheker and Spencer Parker( really a BMW Genius ), finance and service are why we always BUY at Knauz. Thank you Bill Sr for the years you have devoted building the franchise. Steve More

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The Best Have been a customer of this dealership for over a decade. They are knowlegable, fair, responsive, helpful, and professional in every way...a pleasur Have been a customer of this dealership for over a decade. They are knowlegable, fair, responsive, helpful, and professional in every way...a pleasure to do business with them. More

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BMW Genius This is the second car Spencer has helped me set up. His knowledge and patience are so appreciated! No question is too trivial for Spencer. Whether i This is the second car Spencer has helped me set up. His knowledge and patience are so appreciated! No question is too trivial for Spencer. Whether it is via email or in person, his customer service is the best. More

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They earn my business every time. A complete experience. I have been a loyal customer for over 25 years. I recently leased an X5M series, and every person involved in the process was kind, respectful, knowl I have been a loyal customer for over 25 years. I recently leased an X5M series, and every person involved in the process was kind, respectful, knowledgeable, and genuinely wanted to make sure I received the value I expected from the transaction. It really was a pleasure purchasing another vehicle from Dave & Bob. Spencer knows his stuff, so he deserves a nod as well. Thanks guys! Russ More

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A very pleasant Saturday After exchanging a couple of emails with Yale I decided to take a trip to Knauz in Lake Bluff this past Saturday. I am so glad I did. It was very nice After exchanging a couple of emails with Yale I decided to take a trip to Knauz in Lake Bluff this past Saturday. I am so glad I did. It was very nice to meet Yale in person and discuss the used BMWs I was interested in. After a couple of test drives we discussed the 335xi I was interested in and quickly made a deal. Yale connected me up with Scott the Finance manager where we made record time closing the sale. Spencer was a Jedi of the BMW controls and took me through the car where I learned things I am sure I would never have found in the manual. I spoke with other members of the Knauz team and without exception they were first rate. Seeing the car, my wife asked where was her's. I already have Yale on alert for an X3. :) More

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Excellent Experience I stumbled across Knauz by chance since it was closer to work. I was looking at pre-owned cars at the lot. Yale Kim approached me and asked if I neede I stumbled across Knauz by chance since it was closer to work. I was looking at pre-owned cars at the lot. Yale Kim approached me and asked if I needed help. He turns out to be a very pleasant person to talk to. Most auto dealers I've been were trying to sell me what they want and in a hurry to close a deal. Yale was direct, listened to what I was looking for and very knowledgeable about their product. Patiently explaining what they offer and other options available. Answered most of the questions I had and made me realize what it takes to be a BMW owner. I was treated with respect and professionally. After several discussions of what I was looking for, deciding which one I really wanted, price agreements, options available, Yale and I concluded. I was then handed to Spencer Parker, the Genius of BMW cars. He knew a lot about the car’s electronics like he wrote the program. He let me in the driver’s seat and showed me the car’s controls, how every button works and more. After the crash course of learning the electronics options and what the car offers, I was handed to the finance person Doug Kamp. Doug was very friendly and professional. He walked me through the financial part of buying a car and lots of signing. It was still quick and painless compared to other dealers I’ve experienced. Overall, although a little hard to negotiate prices, it was a pleasant experience overall and will definitely recommend Knuaz to a friend/family. More

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