Stacy Fowler | Page 20

Excellent Sales & Service The sales staff were very professional, friendly, & patient. Rafael was welcoming and offered a no pressures sales environment. He is absolutely knowl The sales staff were very professional, friendly, & patient. Rafael was welcoming and offered a no pressures sales environment. He is absolutely knowledgeable of the MB Brand product, vehicles, technology & equipment packages available. He took his time , showed us many vehicles & individual features & answered our questions thoroughly & understood our concerns & goals during the vehicle purchase process. Rafael initiated a great follow up after the purchase to ensure our satisfaction was met. The service staff were professional, competent, courteous & efficient. Chris had me checked in within a minute of arriving & explained what services were going to be performed on the vehicle for its 1st service. The vehicle was ready in an hour, cleaned & ready to go, looking & performing great . Sales & service at Englewood are awesome ! Exceeded our expectations & highly recommend! More

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Smooth transaction Very smooth transaction including the trad-in process. Very knowledgable rep. Joseph showed me all the options I had with the trade in. There was no n Very smooth transaction including the trad-in process. Very knowledgable rep. Joseph showed me all the options I had with the trade in. There was no need to second guess and guided me to the right direction. More

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Received new car Fun experience for daughter. Given good instruction on use of car. All the folks who helped us with this sale were there to cheer her on Fun experience for daughter. Given good instruction on use of car. All the folks who helped us with this sale were there to cheer her on More

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Purchase of 2015 GLK 350 My salesperson and the used car manager were tremendous help in having me decide to purchase my car from your dealership.Everything went fine and was My salesperson and the used car manager were tremendous help in having me decide to purchase my car from your dealership.Everything went fine and was completed in a very short time. More

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Great handling of my purchase I just recently purchased a GLE from Benzel-Busch and was pleased with every step of the process. From my sales person Jim Scott to the Finance per I just recently purchased a GLE from Benzel-Busch and was pleased with every step of the process. From my sales person Jim Scott to the Finance person Stacey, I was treated with respect, provided friendly and professional treatment and was very happy with both Jim and Stacey. I was not pressured at all to make a purchase, the car and my test drive sold me on it. I highly recommend this dealership More

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flat tire I had a flat tire- benzel bush made the entire repair process easy and fast. My tire insurance was used and every person ibvolyin the process was exe I had a flat tire- benzel bush made the entire repair process easy and fast. My tire insurance was used and every person ibvolyin the process was exemplary. More

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excellent! Amazing service! Giovanni was willing to please our needs and front desk very profesional too. Waiting area very clean and confortable, bathrooms very Amazing service! Giovanni was willing to please our needs and front desk very profesional too. Waiting area very clean and confortable, bathrooms very clean also. More

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My nominated Service Rep going forward Other than the big production Mercedes has in dropping off your car for service, my Service experience was very pleasurable. My Service Rep David N Other than the big production Mercedes has in dropping off your car for service, my Service experience was very pleasurable. My Service Rep David Nieves was very attentive and understanding of the needs for my concerns, and more importantly my time. He has great sense of humor, he knew in my my mind I just wanted to throw the keys to a advisor and come back to a fixed vehicle. Thank you again David! Much success in all your endeavors! T. Haley More

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Exceptional Purchase Experience Joe Simsak, Salvino, Tim Reilly and Stacey answered all my questions without hesitation and got the car ready for me to take home 2 days earlier than Joe Simsak, Salvino, Tim Reilly and Stacey answered all my questions without hesitation and got the car ready for me to take home 2 days earlier than scheduled! I purchased a beautiful C300 Coupe with everything I wanted for the price I wanted. I would recommend this dealer to anyone any day. Exceptional experience with much respect for the client. I am in love with my car, thank you so much guys!!!! More

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Very positive experience Dealt throughout the process with knowledgeable, helpful professionals which made the experience smooth, quick, and crystal clear from start to finish Dealt throughout the process with knowledgeable, helpful professionals which made the experience smooth, quick, and crystal clear from start to finish. I felt part of a team, rather than just another customer. Very personalized service. More

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