Stephanie Trevisone
Stephanie Trevisone at Colonial Volkswagen of Medford

Stephanie Trevisone | Page 20

Finance Manager

Colonial Volkswagen of Medford

340 Mystic Avenue
Medford, MA 02155

Contact Me
4.9
322 Reviews

Dealership Experience

8 yrs, 8 mos

Industry Experience

19 yrs, 5 mos

4.9

322 Reviews

Write a Review

322 Reviews of Stephanie Trevisone

April 12, 2022

Dealership Rating
Employee Rating

1st my phone number was wrong. 2nd the address was wrong which was my fault they told me that it was fixed and it wasn't Credit Union Was mailing my information to the wrong addr More

by lmugs13
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Josh Jeffres , Ryan Hawkins

Apr 29, 2022

Colonial Volkswagen of Medford responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Ken Cataldo General Manager kencataldo@vwmedford.com

Apr 15, 2022

Colonial Volkswagen of Medford responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Ken Cataldo General Manager kencataldo@vwmedford.com

March 09, 2022

Dealership Rating
Employee Rating

I purchased a new vehicle from VW Medford, I purchased a 2022 Taos, I worked with Paul Lazzaro. Paul is a man who genuinely cares about his customers, he always go the extra step. I would highly recommend More

by thomasajr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Mar 10, 2022

Colonial Volkswagen of Medford responded

Thomas, Thank you! Paul and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Congratulations on your new 2022 Taos! Thank you for choosing Colonial Volkswagen of Medford. Ken Cataldo General Manager kencataldo@vwmedford.com

March 04, 2022

Dealership Rating
Employee Rating

Mal and VW Medford made my exporten r of leasing the GTI 2022 smooth and easy. Very pleased with the service. More

by rattaseritawan
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Giacoppo , Malachy Beare

Mar 04, 2022

Colonial Volkswagen of Medford responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Ken Cataldo General Manager kencataldo@vwmedford.com

February 25, 2022

Dealership Rating
Employee Rating

I had a great experience and no pressure. I bought a 2019 Jetta and I’m very happy with it. It was delivered immaculately clean, all my questions were answered, they even worked with me on More

by DJS9164
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Keven Umana , Ryan Hawkins

Feb 28, 2022

Colonial Volkswagen of Medford responded

Thank you so much for choosing Colonial Volkswagen of Medford! Congrats on your new purchase, and let us know if we can be of any more assistance! Ken Cataldo General Manager kencataldo@vwmedford.com

February 23, 2022

Dealership Rating
Employee Rating

I heard vw get nice services but not good service they provide us we think. More

by kiran_dumre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Lazzaro, Frank DiCostanzo , Ryan Hawkins

Feb 24, 2022

Colonial Volkswagen of Medford responded

Kiran, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Volkswagen of Medford. Frank Dicostanzo Service Manager Frankd@vwmedford.com

February 17, 2022

Dealership Rating

Great service. My wife and I just had a newborn, and colonial made the process very easy, including getting all the paperwork ready before we arrived at the lot and More

by Atlas02021
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Keven Umana , Ryan Hawkins

Feb 17, 2022

Colonial Volkswagen of Medford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Ken Cataldo General Manager kencataldo@vwmedford.com

January 08, 2022

Dealership Rating

A very easy transcription with Keven offering a no pressure environment for us to come to a decisions on our lease. More

by Jay McL
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Keven Umana , Ryan Hawkins

Jan 08, 2022

Colonial Volkswagen of Medford responded

Congratulations on your new vehicle, Jay! We are so glad that we had the opportunity to work with you, and that Kevin could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Ken Cataldo General Manager kencataldo@vwmedford.com

December 22, 2021

Dealership Rating
Employee Rating

Steve Warren and the team at VW Medford are excellent. The customer service is outstanding. Steve is incredibly knowledgeable and helped guide me through the leasing process. I highly recommend purchasing More

by rdixon61
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Giacoppo, Steve Warren

Dec 23, 2021

Colonial Volkswagen of Medford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Steve delivered such a great leasing experience! Ken Cataldo General Manager kencataldo@vwmedford.com

December 15, 2021

Dealership Rating
Employee Rating

Best dealership I have worked with! Ken and Paul are the best to work with. The service department is outstanding as well. Rusty is very nice and great with follow up. More

by CPATCH64
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Lazzaro, Derek Pound , Ken Cataldo, Rusty

Dec 15, 2021

Colonial Volkswagen of Medford responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Colonial Volkswagen of Medford! Ken Cataldo General Manager kencataldo@vwmedford.com

November 30, 2021

Dealership Rating
Employee Rating

Just bought my third car from Steve Warren and had a great experience! Very very highly recommend Steve and VW Medford, MA More

by Michael_m3pilot
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Nov 30, 2021

Colonial Volkswagen of Medford responded

Thank you for your feedback on your recent visit to Colonial Volkswagen of Medford. I'm glad to hear that Steve was able to assist you with choosing the perfect vehicle; and that you had such a positive experience. We hope you will continue to enjoy your new purchase, Michael. We look forward to working with you again when it's time for purchase #4! Ken Cataldo General Manager kencataldo@vwmedford.com

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