These folks are the tops, accomodating, courteous, helpful, our 5th Honda from them in the past 12 years. Would not go anywhere else. Always, always, customer service is first in their mission.
"My Honda experience: After 42 years of car buying; the best!"
- Steve Moss
The best experience at any dealership while buying a vehicle. The team at Honda of Cleveland TN. , worked to satisfy my wife and family in finding a new car. We chose one vehicle, placed an order and then the next day we changed our mind..... They worked with us to come to a new negotiated price on an upgraded Pilot.
We want to thank the sales and finance team members; Victoria, Kendric, James, Don, Fred, Rodney, Brandon and, Stephen who brought it all together. Negotiation was a pleasure, they adjusted the pricing to the point of final agreement. It does take time, but it is worth it.
Steve, Karen, and the Moss Family
"Fast and simple"
I was very satusfied with Honda of Cleveland. We were shown multiple vehicles and the sales team stayed late to make sure we found the perfect car with the exact options we needed. We got a fair trade value and an offer from the lender we wanted.
"It was a great experience. J.D was awesome!"
- Debbie Ledford
I really appreciated the straight talk regarding payments and cost of vehicle. There wasn't any surprises and it was a wonderful experience. J.D has a great personality and works well with customers.
Mrs. Debbie Ledford
"Great car buying experience!"
I had a great experience here. Everyone was friendly and helpful. I highly recommend James as your salesperson. Steven and Mike were also extremely helpful. I would recommend anyone looking for a Honda and a great buying experience to come here.
Waymond was so helpful and nice. He got right on top of things as soon as I got there. Stephen was also very helpful on the phone and made sure to answer all my questions.
Service from JD was awesome and we were very impressed with the cars that they had, couldn’t ask for better. They were even able to lower the price of our car AND it’s payment so it was more doable. Would definitely suggest stopping here if looking for a car or truck.
"So glad I went to Honda of Cleveland!"
Everyone we talked to on the phone and at the dealership treated us with respect. We didn't feel pressured at all. They just wanted to help us find the car that was right for us. I will highly recommend Honda of Cleveland to everyone I know. I had been shopping for over a month and actually decided that I would not get a Honda only because of the bad experience I had at another dealership. So glad I decided to visit Honda of Cleveland and consider the CR-V again. I love my new car!
This gentleman was an outstanding sales associate!! He was knowledgable and extremely helpful!!! I would absolutely recommend this dealership This was my fourth Honda Accord
"So far so good!"
I originally inquired about a Honda Accord EX-L online. I almost immediately received an e-mail from Jessica Brooks regarding the vehicle. After discussing with Jessica via e-mail, I spoke to Stephen Hailey via e-mail and phone. Stephen convinced me to make the drive and check out what they had to offer. Upon arrival, I was greeted by Robert Lawson, who was very nice and helpful. I was originally looking for an 2018 Accord EX-L with the Modern Steel exterior. Robert and Heath were then able to provide me with a great deal on a car that had everything I requested and more. I actually got the EX-L with Navigation at a better price than what most dealers were offering for the EX-L. Kristina Lowe helped me get a better financing deal than my local credit union's already low offering. She was also very helpful with all of the additional questions I had regarding extended warranty options. In summary, I'm very glad I went to Honda of Cleveland. They definitely offered the best deal out of the three dealerships I checked. I appreciate all of their help and would definitely recommend to anyone looking for a new automobile.