Stephen Mackin
Stephen Mackin at Gates Toyota

Stephen Mackin

Service Consultant

Gates Toyota

640 W Ireland Rd
South Bend, IN 46614

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4.8
157 Reviews

Dealership Experience

13 yrs, 10 mos

Industry Experience

13 yrs, 10 mos

4.8

157 Reviews

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157 Reviews of Stephen Mackin

January 16, 2026

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Employee Rating

I have always used the dealership for service & have generally been satisfied. The last two visits, however, both service technicians listed necessary services that my vehicle needs, yet both times I co More

by JOLCAMP
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Brian Gardner, Travis McCavitt , Bud

January 12, 2026

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I have always had great service with gates and will continue to use them in the future. More

by EVELINCA
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Gardner, Michael Ferrara

January 08, 2026

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Service desk people are always pleasant informative. Service does an excellent job. Explains all to you. More

by elleneah57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Gardner, Michael Ferrara

December 27, 2025

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Employee Rating

Sounds corny, but I just always feel like I can trust the accuracy of an assessment and the quality of the work I get done here More

by PHREDERICK58
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Brian Gardner, Michael Ferrara

December 17, 2025

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Employee Rating

Responsive to needs of customer and willing to work with them to get needs done More

by Joiejohnsonbolen
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Recommend Dealer
Yes

September 01, 2025

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As always reliable, fast and efficient. I do my oil change here frequently. Always deliver and tells if they see any concerns with my car. Let's ve the service. More

by arty_lim
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Brian Gardner, Michael Ferrara

August 27, 2025

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I was very satisfied with my visit. They always listen and answer all my questions and listen to my concerns. More

by RCBAC2@aol.com
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Brian Gardner, Michael Ferrara

August 27, 2025

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Very professional and friendly. Fast service and reliable. Affordable and skillful. Reputable. I'd definitely recommend this to anyone who is serious about theie car maintenance More

by jophoya
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Gardner, Michael Ferrara

August 21, 2025

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Employee Rating

The service i received was excellent and the time it took was shorter than I expected More

by KENMURPHY1234
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Gardner, Michael Ferrara

August 16, 2025

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Employee Rating

Great place for Toyota vehicle service, had intake issues with the engine and got it taken care of. More

by James
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Recommend Dealer
Yes
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