Stephen Mackin

The service department staff is always friendly, the always let you know what needs to be done. If the find additional problems they let you know if it's something that needs to addressed right away or always let you know what needs to be done. If the find additional problems they let you know if it's something that needs to addressed right away or if it can wait.. More

by ROOKS1145 Verified Customer Verified Customer

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Your service department is great. Brian always helps me get things right. He’s the only one I will go to as for the cars at the dealership they are limited and sparse. I will never bu Brian always helps me get things right. He’s the only one I will go to as for the cars at the dealership they are limited and sparse. I will never buy a car without test driving at first and the car I was looking at, wasn’t even on the lot. How disappointing. More

by mgelfman0 Verified Customer Verified Customer

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Good communication. Work done when expected. Stephen was able to get ahold of me via text which i appreciated Work done when expected. Stephen was able to get ahold of me via text which i appreciated More

by AJBMILLS Verified Customer Verified Customer

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The staff is always friendly. They are very informative and find answers quickly if needed. They are very informative and find answers quickly if needed. More

by STEVENSMARINE Verified Customer Verified Customer

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The services provide by the entire team at Gates Toyota worked tirelessly to make sure I was taken care of and comfortable. worked tirelessly to make sure I was taken care of and comfortable. More

by TERRY LANG Verified Customer Verified Customer

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Excellent, congenial, effective and thoughtful customer service. Horrible use of styrofoam-it ruins the environment service. Horrible use of styrofoam-it ruins the environment More

by sbarton3 Verified Customer Verified Customer

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Took my 2023 Corolla in 5000 mile service. The service department broke my front bumper then tried to hide it by just tucking my splash guards on the wrong side of one another. I get a call te The service department broke my front bumper then tried to hide it by just tucking my splash guards on the wrong side of one another. I get a call telling me that they will fix their damage if I pay 800 dollars. This is beyond deceitful. Gates has a horrible service manager who hung up on me. Extremely professional kind of response. Stay as far away from Gates as possible. Very deceitful people across-the-board. Buyer beware! More

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The service is always a good experience. very efficient like always , thank you , very clean envioment , price is very fair. never a very long wait. like always , thank you , very clean envioment , price is very fair. never a very long wait. More

by ROSEBUDLAX7 Verified Customer Verified Customer

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It is clean and efficient. Wish they would wash your car though. Waiting room was nice too. Oil change was do e quickly. Might go closer to homr next time though. Waiting room was nice too. Oil change was do e quickly. Might go closer to homr next time More

by PTEETER21 Verified Customer Verified Customer

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Every time I go to gates I am impressed by the professional service I get. They are all a perfect example of great customer service. professional service I get. They are all a perfect example of great customer service. More

by ALEXPEDRO1 Verified Customer Verified Customer

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