As a Product Specialist, I take pride in helping customers understand all of Subaru’s new available features. We all know buying a new car can be stressful and overwhelming at times. Therefore, I strive to create an uplifting and welcoming atmosphere by ensuring customers that my door is always open for any follow-up questions or concerns.
Read moreDealership Experience
10 yrs, 1 mo
Industry Experience
10 yrs, 1 mo
Languages Spoken
English
146 Reviews
Write a Review146 Reviews of Stephen Thuel
September 20, 2016
A&T Subaru makes car buying a pleasant experience! This was our second purchase at A&T Subaru. We knew what we wanted going in, and it was a pleasure working with Sheila. She worked hard to find us the This was our second purchase at A&T Subaru. We knew what we wanted going in, and it was a pleasure working with Sheila. She worked hard to find us the exact vehicle (color/interior) we had our hearts set on, and the price was great! We did not have to spend hours at the dealership to complete the transaction; Danielle has everything set up so the financial process is a breeze, and Stephen was very helpful showing us the incredible Subaru technology! Subaru also invites you back in 14-45 days to answer any additional questions you might have while getting to know your new vehicle, and then gives you a $50 gas card for keeping this appointment! Buying our Subaru was an excellent experience all around! Thank you, A&T Subaru!! More
Other Employees Tagged: Sheila Springer, Danielle Jaworski
September 19, 2016
Felt I was treated fairly My sales consultant was low-key and did not patronize me in any way. Which was a new experience in itself. He helped guide me to a particular model of My sales consultant was low-key and did not patronize me in any way. Which was a new experience in itself. He helped guide me to a particular model of Forester based on my needs and wishes. In the end, I felt he offered a fair price, explained to me where the pricing came from and then left me to get in touch if/when I was ready to close the deal. This was the most relaxed car purchase I have made, the dealership seems to have an enlightened attitude about not burning bridges, and I would recommend them. More
Other Employees Tagged: Kevin Clouser , Tony Galinski
September 17, 2016
Great new car buying experience! We were apprehensive about buying a new car with the negotiating process, add ons, etc. that make it complex. However, after doing some research and We were apprehensive about buying a new car with the negotiating process, add ons, etc. that make it complex. However, after doing some research and contacting Sheila, we quickly arrived at a price we liked, and the process was very smooth from there on. Sheila found the car we wanted already en-route, and it came in within a week. The financing (0%!) process was easy and the paperwork fairly simple. Stephen did a great job explaining the newer technology in the car (our newest car was a 2004), and paired my phone before I drove off. Overall, very nice experience - low stress, and great service! More
Other Employees Tagged: Sheila Springer, Danielle Jaworski
September 13, 2016
Love my new Forester The team made my trade in of my old Forester for the new fully equipped safety feature 2017 Forester. I expected to have to order just the car we wan The team made my trade in of my old Forester for the new fully equipped safety feature 2017 Forester. I expected to have to order just the car we wanted- but we left that day with the perfect car! Love the Subaru Encore service is a great extra. The car has so many amazing features- the return visit helped me get all my questions answered. Thanks! More
Other Employees Tagged: Chris Kiser
September 11, 2016
A&T Subaru for normal blood pressure and stress free buying Just got my 2017 Subaru Outback Limited, my 3rd Subaru and 2nd from A&T Subaru. I have a dealer close to my house but I drive 45 minutes away to A&T f Just got my 2017 Subaru Outback Limited, my 3rd Subaru and 2nd from A&T Subaru. I have a dealer close to my house but I drive 45 minutes away to A&T for good reasons. Great staff, sales as well as service. Extremely customer focused. Dedicated employees who know how to care for customers. Buying new car was a breeze. Started talking to Kevin Clouser 6 months ago with the expectation of buying in September. Not once he pressured to buy car. Always available to answer questions. He went out of his way to help me. Will recommend him and A&T Subaru in a heartbeat. I already tell my friends and family about A&T Subaru. Stephen Thuel, met him for the first time and he was great in explaining the services and car features at great length. Can't post a review without acknowledging great work done by John Capko and Carol McLaughlin in service department. Other car dealers should visit A&T and learn customer service from these people. Great job. I wish that A&T Subaru management will keep up good work and keep respecting their employees. We,the customer, will stay and keep coming back. More
Other Employees Tagged: Kevin Clouser , John Capko, Carol McLaughlin
September 07, 2016
Two hours and two new Subarus! I went in with my sister just to look at Imprezas. I owned a Subaru before, and after my research, this seemed like the best fit for me. But I had nev I went in with my sister just to look at Imprezas. I owned a Subaru before, and after my research, this seemed like the best fit for me. But I had never actually seen one,or ridden in one. Elvis, who was knowledgeable and friendly, brought one up. Ten minutes into the test drive I knew it was the one. As Elvis patiently and extremely NOT pushy, walked me thru the purchase process, my sister decided that she wanted one too. We both had some very specific needs, and Elvis and his manager could not have been more helpful. On the happy day we picked up our cars, we had the pleasure of getting our overview and lesson in Impreza 101, from a very smart and enthusiastic Steve Theuill. He went above and beyond, especially, in helping my sister, whose GPS was not Subaru, but that of outside vendor, and had just been installed this day, and Steve was unfamiliar with it. He was very honest about this, and spent a lot of time going thru the user manual, and figuring things out till he and my sister were comfortable. I was very happy with our whole experience, and would highly recommend. More
Other Employees Tagged: Tony Galinski, Elvis McDermott
August 27, 2016
Excellent Experience David Gorman was very courteous and professional in providing all of the information we needed for our purchase. Stephen Thuel did a great job of ex David Gorman was very courteous and professional in providing all of the information we needed for our purchase. Stephen Thuel did a great job of explaining all of the technology features available to us! We shopped around at other dealers and found A&T provided competitive price plus an overall excellent purchasing experience. More
Other Employees Tagged: Danielle Jaworski , David Gorman
August 25, 2016
Great People, Great Service The guys that helped me to purchase my new Subaru were extremely helpful in so many ways. They made me feel like they truly cared about my subaru expe The guys that helped me to purchase my new Subaru were extremely helpful in so many ways. They made me feel like they truly cared about my subaru experience and wanted me to get the best deal possible. I am so in love with my new Crosstrek and very thankful for all they have done for me. Seemed like they were not just about business, but also friendship. Thanks again guys! More
Other Employees Tagged: Chris Anselmo
August 24, 2016
Second deal within past 18 months. Second deal within past 18 months. Would not buy/lease from any other Suburu Dealer. The process is painless and the result very satisfying. The emp Second deal within past 18 months. Would not buy/lease from any other Suburu Dealer. The process is painless and the result very satisfying. The employees are top notch. More
Other Employees Tagged: Chris Anselmo, Danielle Jaworski
August 23, 2016
5th Subaru from AT Just bought my 5th Subaru from AT, every time I got a great deal and excellent service. If you are going shopping for a Subaru I highly recommend Kev Just bought my 5th Subaru from AT, every time I got a great deal and excellent service. If you are going shopping for a Subaru I highly recommend Kevin, I'm sure they are all great though. Kevin was prompt, knowledgeable, and friendly. Stephen was also a huge help showing us all the cool features of the car. I'll never shop for a Subaru but at AT. One other note, their service is outstanding, the new service desk is great and all the employees there are really helpful and friendly More
Other Employees Tagged: Kevin Clouser, Danielle Jaworski, Heather Matejik , John Capko, Carol McLaughlin, Ian Menzies

