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Stephon Terry

Overview Reviews (76) Inventory (263)

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Stephon Terry

Service Advisor

Findlay Nissan Henderson

295 Auto Mall Dr
Henderson, NV 89014

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4.6

76 Reviews

Overview Reviews (76) Inventory (263)

4.6

76 Reviews

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76 Reviews of Stephon Terry

August 31, 2025

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Employee Rating

They resolved all my issues and made sure that the one that wasn’t resolved initially got resolved later with no issues. that wasn’t resolved initially got resolved later with no issues. More

by ALEXIAPETROVA

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Fabian Perez-Arcos, Matthew Riley, Oscar Perez-Arcos, Brandon Mullen, Christian Amian, James Person, Marco Tadena, Kelby Denny, Beau Hulse

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Sep 01, 2025 -

Findlay Nissan Henderson responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Findlay Nissan Henderson. We look forward to having you as one of our valued customers for many more years to come! Unlock Excitement Beau Hulse | Service & Parts Director Findlay Nissan Henderson - Unlock Excitement! Mobile: 702-558-5820 295 Auto Mall Drive Henderson, NV 89014

August 30, 2025

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Employee Rating

Very efficient. Didn't waste my time. Explained are costs. Explained all repair procedures and costs. Excellent service. Didn't waste my time. Explained are costs. Explained all repair procedures and costs. Excellent service. More

by HELEN.SCHIFF

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Fabian Perez-Arcos, Matthew Riley, Oscar Perez-Arcos, Beau Hulse , Christopher

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Aug 30, 2025 -

Findlay Nissan Henderson responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Unlock Excitement Beau Hulse | Service & Parts Director Findlay Nissan Henderson - Unlock Excitement! Mobile: 702-558-5820 295 Auto Mall Drive Henderson, NV 89014

August 30, 2025

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Employee Rating

Chris was a great person to work with. The staff was very courteous to me. The staff was very courteous to me. More

by DOZOIVAN

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Fabian Perez-Arcos, Matthew Riley, Oscar Perez-Arcos, James Person, Beau Hulse

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Aug 30, 2025 -

Findlay Nissan Henderson responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Findlay Nissan Henderson to be a positive one. Please don't hesitate to reach out if you need anything else. Unlock Excitement Beau Hulse | Service & Parts Director Findlay Nissan Henderson - Unlock Excitement! Mobile: 702-558-5820 295 Auto Mall Drive Henderson, NV 89014

August 28, 2025

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Employee Rating

The service was great they did a good job the truck is running great and the things were done well thank you running great and the things were done well thank you More

by Jean

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dennis Amy, Celina Morales, Fabian Perez-Arcos, Matthew Riley, Oscar Perez-Arcos, Brandon Mullen, James Person, Marco Tadena, Beau Hulse

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Aug 28, 2025 -

Findlay Nissan Henderson responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Unlock Excitement Beau Hulse | Service & Parts Director Findlay Nissan Henderson - Unlock Excitement! Mobile: 702-558-5820 295 Auto Mall Drive Henderson, NV 89014

August 27, 2025

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Employee Rating

Terrible would I recommend them to anyone never got back to me about a dent on my car left tools in my car left dirty gave me the runaround the whole time to me about a dent on my car left tools in my car left dirty gave me the runaround the whole time More

by ARAMBULAP

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Alejandro Alcocer

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Aug 31, 2025 -

Findlay Nissan Henderson responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. ?Garey Deocampo | General Manager Findlay Nissan Henderson - Unlock Excitement! Mobile: 702-558-5820 295 Auto Mall Drive Henderson, NV 89014

August 21, 2025

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Employee Rating

Service representatives are very polite. They keep you informed as to how long your car will be. I’m glad you guys have different kinds of coffee! They keep you informed as to how long your car will be. I’m glad you guys have different kinds of coffee! More

by SJCATONE1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Fabian Perez-Arcos, Matthew Riley, Oscar Perez-Arcos, James Person, Beau Hulse

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Aug 21, 2025 -

Findlay Nissan Henderson responded

Thank you for choosing Findlay Nissan Henderson. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Unlock Excitement Beau Hulse | Service & Parts Director Findlay Nissan Henderson - Unlock Excitement! Mobile: 702-558-5820 295 Auto Mall Drive Henderson, NV 89014

August 21, 2025

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Employee Rating

Just professional I was told to come down there because I had a warranty come to find out that I actually didn’t have a warranty. I live all the way across town take him back by a shuttle driver that complai had a warranty come to find out that I actually didn’t have a warranty. I live all the way across town take him back by a shuttle driver that complained the entire way.no loaner cars avail . I missed a day and a half of work More

by BRANDIRENE444

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Fabian Perez-Arcos, Matthew Riley, Oscar Perez-Arcos, Brandon Mullen, James Person, Marco Tadena, Beau Hulse

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Aug 24, 2025 -

Findlay Nissan Henderson responded

Irene, providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you, and we will reach out. ?Garey Deocampo | General Manager Findlay Nissan Henderson - Unlock Excitement! Mobile: 702-558-5820 295 Auto Mall Drive Henderson, NV 89014

August 18, 2025

Dealership Rating

Employee Rating

Top notch service by everyone who worked on my car. I will definitely recommend Henderson Nissan in the future. Nancy Barnhard I will definitely recommend Henderson Nissan in the future. Nancy Barnhard More

by nancybarnhard

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Fabian Perez-Arcos, Matthew Riley, Oscar Perez-Arcos, Beau Hulse

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Aug 18, 2025 -

Findlay Nissan Henderson responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Findlay Nissan Henderson, we look forward to having you as a valued customer for many years to come! Unlock Excitement Beau Hulse | Service & Parts Director Findlay Nissan Henderson - Unlock Excitement! Mobile: 702-558-5820 295 Auto Mall Drive Henderson, NV 89014

August 15, 2025

Dealership Rating

Employee Rating

STEPHON IS THE BEST. Took care of me perfectly. GOT ME IN AND OUT QUICKLY Took care of me perfectly. GOT ME IN AND OUT QUICKLY More

by JETSGUY11

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brandon Mullen

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Aug 15, 2025 -

Findlay Nissan Henderson responded

August 15, 2025

Dealership Rating

Employee Rating

Great service and everyone was very professional with all my service. I love my service. my service. I love my service. More

by GEVANII1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Matthew Riley, James Person, Marco Tadena

Report | Print

Aug 15, 2025 -

Findlay Nissan Henderson responded

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