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Stephon Terry

Overview Reviews (56) Inventory (321)

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Stephon Terry

Service Advisor

Findlay Nissan Henderson

295 Auto Mall Dr
Henderson, NV 89014

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4.5

56 Reviews

Overview Reviews (56) Inventory (321)

4.5

56 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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56 Reviews of Stephon Terry

July 03, 2025

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Employee Rating

I was pleasantly surprised at the high level of customer service and how I was treated, particularly because I used to work at finlay lincoln and was not impressed. service and how I was treated, particularly because I used to work at finlay lincoln and was not impressed. More

by susan.taglianetti8

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Fabian Perez-Arcos, Matthew Riley, Oscar Perez-Arcos, Marco Tadena, Beau Hulse

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Jul 03, 2025 -

Findlay Nissan Henderson responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Unlock Excitement Beau Hulse | Service & Parts Director Findlay Nissan Henderson - Unlock Excitement! Mobile: 702-558-5820 295 Auto Mall Drive Henderson, NV 89014

July 02, 2025

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Employee Rating

Very professional and friendly staff. They go above and beyond to help you as best they can. They go above and beyond to help you as best they can. More

by ahcsondor

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Beau Hulse

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Jul 02, 2025 -

Findlay Nissan Henderson responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Findlay Nissan Henderson to be a positive one. Please don't hesitate to reach out if you need anything else. Unlock Excitement Beau Hulse | Service & Parts Director Findlay Nissan Henderson - Unlock Excitement! Mobile: 702-558-5820 295 Auto Mall Drive Henderson, NV 89014

July 02, 2025

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Employee Rating

Took my car for oil change, and it was quick and painless. Also, everyone was friendly. painless. Also, everyone was friendly. More

by Luis Ortega

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Fabian Perez-Arcos, Matthew Riley, Oscar Perez-Arcos, Marco Tadena, Beau Hulse

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Jul 02, 2025 -

Findlay Nissan Henderson responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Unlock Excitement Beau Hulse | Service & Parts Director Findlay Nissan Henderson - Unlock Excitement! Mobile: 702-558-5820 295 Auto Mall Drive Henderson, NV 89014

July 02, 2025

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Employee Rating

My 7 year old Rogue purrs like a kitten after taking it to Findlay Nissan. It had been a couple of years since I took it here but now I’m glad I didn’t take it anywhere else. Thank You… to Findlay Nissan. It had been a couple of years since I took it here but now I’m glad I didn’t take it anywhere else. Thank You… More

by alongenbach

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Fabian Perez-Arcos, Matthew Riley, Oscar Perez-Arcos, Christian Amian, James Person, Beau Hulse

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Jul 02, 2025 -

Findlay Nissan Henderson responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Findlay Nissan Henderson. Unlock Excitement Beau Hulse | Service & Parts Director Findlay Nissan Henderson - Unlock Excitement! Mobile: 702-558-5820 295 Auto Mall Drive Henderson, NV 89014

June 28, 2025

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Employee Rating

Quick service courteous people. I should not have to write all these words when what I said got to the point. I should not have to write all these words when what I said got to the point. More

by CANDIGIRL49

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Fabian Perez-Arcos, Matthew Riley, Oscar Perez-Arcos, Brandon Mullen, Christian Amian, James Person, Marco Tadena, Kelby Denny, Beau Hulse

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Jun 28, 2025 -

Findlay Nissan Henderson responded

June 25, 2025

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Employee Rating

Always met with a smile and kindness, the team is always helpful and always have the knowledge to assist you. helpful and always have the knowledge to assist you. More

by KDUBWIN13

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Fabian Perez-Arcos, Oscar Perez-Arcos

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Jun 25, 2025 -

Findlay Nissan Henderson responded

June 25, 2025

Dealership Rating

Employee Rating

I was there to get an oil change and greeted right away. Open and spacious lounge area to wait for my car . Total communications and updates on my car as it was being worked on . Everybody was so nice there Open and spacious lounge area to wait for my car . Total communications and updates on my car as it was being worked on . Everybody was so nice there. The wait time was not long at all for an oil change More

by Kerri

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Fabian Perez-Arcos, Matthew Riley, Oscar Perez-Arcos, Christian Amian, Marco Tadena, Beau Hulse

Report | Print

Jun 25, 2025 -

Findlay Nissan Henderson responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Unlock Excitement Beau Hulse | Service & Parts Director Findlay Nissan Henderson - Unlock Excitement! Mobile: 702-558-5820 295 Auto Mall Drive Henderson, NV 89014

June 24, 2025

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Employee Rating

Great service, professional and helpful! Was able to get an appointment for the next day! Was able to get an appointment for the next day! More

by phyljoyce

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Fabian Perez-Arcos, Matthew Riley, Oscar Perez-Arcos, Christian Amian, James Person, Kelby Denny, Beau Hulse

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Jun 24, 2025 -

Findlay Nissan Henderson responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Findlay Nissan Henderson, we look forward to having you as a valued customer for many years to come! Unlock Excitement Beau Hulse | Service & Parts Director Findlay Nissan Henderson - Unlock Excitement! Mobile: 702-558-5820 295 Auto Mall Drive Henderson, NV 89014

June 23, 2025

Dealership Rating

Employee Rating

I'm very happy with the service done the only reason I came across town is because of Matt but I am happy with the entire service came across town is because of Matt but I am happy with the entire service More

by FISHFAN247

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Matthew Riley

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Jun 23, 2025 -

Findlay Nissan Henderson responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Unlock Excitement Beau Hulse | Service & Parts Director Findlay Nissan Henderson - Unlock Excitement! Mobile: 702-558-5820 295 Auto Mall Drive Henderson, NV 89014

June 22, 2025

Dealership Rating

Employee Rating

Bought a new rogue last fall and came in to get my free oil change with the sale and when I as topped in service they told me I didn't have free oil changes. Fabian. Took care of it for me and Henderson Ni oil change with the sale and when I as topped in service they told me I didn't have free oil changes. Fabian. Took care of it for me and Henderson Nissan saved a customer as the female GM wasn't with company that told me this with the sale I used two oil changes and a free registration. Got the registration and was coming back for my first oil change and had a surprise ! Fabian us the best & knows how to keep customers happy happy happy ! More

by FRANK@PPPLV

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Fabian Perez-Arcos, Matthew Riley, Oscar Perez-Arcos

Report | Print

Jun 23, 2025 -

Findlay Nissan Henderson responded

Frank, thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Unlock Excitement Beau Hulse | Service & Parts Director Findlay Nissan Henderson - Unlock Excitement! Mobile: 702-558-5820 295 Auto Mall Drive Henderson, NV 89014

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