Steve Byrd
Steve Byrd at RBM of Alpharetta
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Steve Byrd | Page 3

Service Advisor

RBM of Alpharetta

345 McFarland Parkway
Alpharetta, GA 30004

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5.0
165 Reviews

Industry Experience

28 yrs, 2 mos

Languages Spoken

English English

5.0

165 Reviews

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165 Reviews of Steve Byrd

May 03, 2022

Dealership Rating
Employee Rating

I’ve been having both my Mercedes vehicles serviced with RBM of Alpharetta for several years now. Steve Byrd has been my service advisor and I cannot say enough good things about both him and the dealership More

by Merclover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 03, 2022

RBM of Alpharetta responded

Hello, MERCLOVER! We are thrilled to hear that Steve provided you with the high-quality service you deserve. Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

May 03, 2022

Dealership Rating
Employee Rating

Steve Byrd is my service agent. He has been my advisor for many years. I bring both of my Mercedes’ to him. He adds value to each visit. I know everyone says don’t take you auto to More

by MLShaver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 03, 2022

RBM of Alpharetta responded

Thank you, MLSHAVER, for your continued loyalty and your kind words! We are so glad to hear that Steve provides you with outstanding service every time! Thank you for taking the time to share your experience with us. Sincerely, RBM of Alpharetta

May 03, 2022

Dealership Rating
Employee Rating

Great service phenomenal service consultant Job done perfectly and car delivered clean And on time More

by Adib Khoury
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 03, 2022

RBM of Alpharetta responded

Thank you for your kind words about RBM of Alpharetta! We are so thrilled to hear that Steve has provided you with the excellent service you deserve! We wish you all the best! Sincerely, RBM of Alpharetta

May 03, 2022

Dealership Rating
Employee Rating

Steve Bryd in the service department was very helpful in getting my Mercedes GLE 43 AMG a part from Germany and expedited my service. He gave me a nice loaner to use in the meantime Thank you Steve!. More

by cherdf48
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
May 03, 2022

RBM of Alpharetta responded

Thank you, CHERDF84! We are so grateful for your kind words. We are absolutely delighted to hear that Steve has provided you with outstanding service. Your 100% satisfaction is our number one priority. We wish you all the best! Sincerely, RBM of Alpharetta

May 03, 2022

Dealership Rating
Employee Rating

Steve Byrd at RBM Alpharetta handled our recent service on our GLE 350. He made it so easy to have my part replaced as soon as we learned it had come in from Germany. Thanks, Steve, for getting this resolv More

by GoodFortune
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
May 05, 2022

RBM of Alpharetta responded

Thank you so much for the wonderful review! We are grateful you took the time to share your experience with us. We are delighted to hear that Steve gave you outstanding service. Best wishes, RBM of Alpharetta

April 21, 2022

Dealership Rating
Employee Rating

Found RBM of Alpharetta after moving to Georgia from Virginia (northern part near DC). RBM experience on first visit for warranty work was great! More

by Davidblevendusky
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 22, 2022

RBM of Alpharetta responded

Hello, David! We are thrilled to hear that Steve provided you with the high-quality service you deserve. Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

April 16, 2022

Dealership Rating
Employee Rating

This is the second Mercedes Benz we had purchased from Dan Berry. We could not be more happy with our vehicles and our buying experience. Dan was extremely knowledgeable and patient thought the process. W More

by Lourdes
Recommend Dealer
Yes

Other Employees Tagged: Dan Berry, Ramona Razavi

Apr 16, 2022

RBM of Alpharetta responded

Thank you for your loyalty and business! We hope that Dan and the rest of our dealership can continue to delight you. We appreciate you taking the time to share your experiences with us! Sincerely, RBM of Alpharetta

April 07, 2022

Dealership Rating
Employee Rating

I received Friendly and excellent service. My car was ready on time. No problem getting a loaner car, More

by Bern
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 07, 2022

RBM of Alpharetta responded

Thank you, Bern. We really appreciate the kind words. We're delighted to hear that Steve could provide you with friendly and high quality service. Your 100% satisfaction is our priority. Happy driving! Sincerely, RBM of Alpharetta

April 07, 2022

Dealership Rating
Employee Rating

I’m always impressed with RBM service from when i arrive to pickup. They are courteous and responsive to my car’s repairs. Steve Byrd my Service Representative always accommodates my needs and is most effic More

by tmmccarthy1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ramona Razavi, Don Ratajski

Apr 08, 2022

RBM of Alpharetta responded

Thank you very much, TMMCCARTHY1! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear that Steve took excellent care of your car and provided you with such high quality service! Happy driving, RBM of Alpharetta

April 01, 2022

Dealership Rating
Employee Rating

Dan Berry, is one of the most courteous, professional and someone who always goes above and beyond to help his customers. I’ve know Dan for over 6 months now, I’ve been coming to the dealership for over 7-8 More

by muhammad.ali
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dan Berry

Apr 01, 2022

RBM of Alpharetta responded

Thank you for your continued loyalty and business! We hope that Dan and the rest of our dealership can continue to delight you. Your 100% satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

Apr 01, 2022

muhammad.ali responded

Ofcourse! I appreciate the email!!!

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