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Steve Byrd
Refer Me
165 Reviews
Industry Experience
28 yrs, 2 mos
Languages Spoken
English
165 Reviews
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165 Reviews of Steve Byrd
April 27, 2020
Excellent Service Dept - Steve Byrd I recently had my Service A performed on my AMG GLE43 done with Steve Byrd, our Service Advisor. Steve is always very efficient, professional, accomm I recently had my Service A performed on my AMG GLE43 done with Steve Byrd, our Service Advisor. Steve is always very efficient, professional, accommodating, and friendly. On another occasion, Steve promptly returned our telephone call during our Out-of-State trip and answered all of our questions with our vehicle. It is a real pleasure working with him as a Service Advisor through all these years! Thank you Steve Byrd and RBM! More
by skargas
Helpful 
March 25, 2020
I just got my first maintenance service at RBM. My wait time was minimal, the service was quick and efficient and the staff was courteous and friendly. Great experience! time was minimal, the service was quick and efficient and the staff was courteous and friendly. Great experience! More
by CATAALVAREZ
Other Employees Tagged: Tom Ahern
March 12, 2020
This dealership, the people and the service quality is all that one could ever ask for in sale and maintenance of your car. I should say cars.- this dealership has supported three of my cars over the year all that one could ever ask for in sale and maintenance of your car. I should say cars.- this dealership has supported three of my cars over the years and each visit has always been a greater pleasure than the last. My service advisor/advocate, Steve Byrd, is the best, always having your interests in mind. Fantastic! More
by ESB
March 04, 2020
RBM of Alpharetta is always the place I take my Mercedes to have service done. I am always pleased with their work. Steve Byrd was very helpful and took care of getting me in and out quickly. Very pleased! to have service done. I am always pleased with their work. Steve Byrd was very helpful and took care of getting me in and out quickly. Very pleased! I didn’t even buy my car from them! More
by Krista
March 03, 2020
Steve, my service advisor was superb. He took care of all my issues in a timely manner. All of the support staff in the service were courteous and very responsive to my needs and questions! my issues in a timely manner. All of the support staff in the service were courteous and very responsive to my needs and questions! More
by wpaul81
Other Employees Tagged: Jay Harward
March 03, 2020
It is always a pleasure to work with Steve Byrd in the service department. He took care of everything in a timely manner. Thanks to RBM. I appreciate your courtesy. service department. He took care of everything in a timely manner. Thanks to RBM. I appreciate your courtesy. More
by CyndyK
February 25, 2020
Excellent service department. My advisor Steve Byrd does a great job of listening and addressing my concerns. Knowledgeable, thorough and never makes me wait long. Highly recommended this dealership! a great job of listening and addressing my concerns. Knowledgeable, thorough and never makes me wait long. Highly recommended this dealership! More
by Jennifer.siefert
February 11, 2020
Consistent Exceptional Service. Never a disappointing trip. I am always pleased and delighted. Fast check in and out. Greeters are courteous and professional. Thumbs Up. RBM of Alpharetta ROCKS‼️ trip. I am always pleased and delighted. Fast check in and out. Greeters are courteous and professional. Thumbs Up. RBM of Alpharetta ROCKS‼️ More
by Trish
February 11, 2020
Great Customer Service....I've had my car serviced twice with Steve Byrd at RBM Alpharetta and both times was smooth and pleasant experience. Great job...!!! with Steve Byrd at RBM Alpharetta and both times was smooth and pleasant experience. Great job...!!! More
by mmyers419
February 06, 2020
RBM of Atlanta is the best! I purchased my third Mercedes in the past three years yesterday. Bill Favini made it so easy for my wife and I to make a decision, close the deal and I purchased my third Mercedes in the past three years yesterday. Bill Favini made it so easy for my wife and I to make a decision, close the deal and leave with our new car prepped and detailed in short order. He took care of all the details efficiently and accurately. Lisa, in finance was equally friendly and helpful. The service department from valets, service representatives and mechanics are first-rate and deliver excellent service. RBM doesn't just talk about being customer-focused, they're committed to prove it on a daily basis. Ron Tesch More
by Ron Tesch
Other Employees Tagged: Bill Favini, Ramona Razavi, Lisa Brennan
