Steve Byrd
Steve Byrd at RBM of Alpharetta
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Steve Byrd | Page 8

Service Advisor

RBM of Alpharetta

345 McFarland Parkway
Alpharetta, GA 30004

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5.0
167 Reviews

Industry Experience

28 yrs, 3 mos

Languages Spoken

English English

5.0

167 Reviews

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167 Reviews of Steve Byrd

September 13, 2020

Dealership Rating
Employee Rating

Steve Byrd kept me informed every step of the maintenance process. Loaner was ready when I got there. As much as we spent a vac& window wash would have been great. thank you! More

by fulleni3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 14, 2020

RBM of Alpharetta responded

Hello, Fulleni3! We appreciate you taking the time to share your experience. We are happy to hear that Steve provided you with high quality service that you deserve. We wish you the best! Sincerely, RBM of Alpharetta

August 14, 2020

Dealership Rating
Employee Rating

RBM and Alpharetta consistently provide excellent service, and I was not disappointed. I called my service connection, Steve Byrd, who put me in line for a concierge service for a minor issue, and I More

by mactheknife
Recommend Dealer
Yes
Aug 18, 2020

RBM of Alpharetta responded

Thank you, Mactheknife! We are delighted to hear that Steve was able to provide excellent service you deserve. We hope Steve and the rest of our dealership can continue to provide wonderful experiences. We wish you all the best! Sincerely, RBM of Alpharetta

August 14, 2020

Dealership Rating
Employee Rating

Outstanding 18 years of ownership of my E-430 and Steve Byrd has been my service advisor for 16 of those years. You do business with people that take care of you More

by WTA2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 18, 2020

RBM of Alpharetta responded

Hello, WTA2018! We are thrilled to hear that Steve provided you with the outstanding service you deserve. Thank you for taking the time to share your experience with us. Your 100% satisfaction is our priority! We wish you all the best! Happy driving, RBM of Alpharetta

August 03, 2020

Dealership Rating
Employee Rating

Steve Byrd has always gone above and beyond when i have needed his help! Car has always been ready prior to when expected! Exceptional service More

by mat47
Recommend Dealer
Yes

Other Employees Tagged: Ramona Razavi

Aug 07, 2020

RBM of Alpharetta responded

Thank you, mat47, for the wonderful review. We are pleased to hear that Steve is always able to provide you with excellent, efficient service. Thanks for taking the time to share your experiences with us. We wish you all the best! Happy driving, RBM of Alpharetta

July 25, 2020

Dealership Rating
Employee Rating

I rely on RBM Alpharetta to efficiently and expertly service my vehicle. Personnel such as Steve Byrd are reliable and friendly. I trust RBM Alpharetta to be professional and competent. More

by palladio2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Don Ratajski , Melissa Denewellis

Jul 27, 2020

RBM of Alpharetta responded

Hello, palladio2! We are thrilled to hear that Steve provided you with a high quality service experience. Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

July 24, 2020

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Employee Rating

The most prompt and attentive service team in town. Steve Byrd at RMB of Alpharetta has been my service right hand at RBM for several years, and he is just amazing. He takes care of me even when I show up ea More

by Juan Blanco
Recommend Dealer
Yes
Jul 24, 2020

RBM of Alpharetta responded

Hello, Juan Blanco! We are so glad to hear that Steve is always able to provide you with professional, efficient service. Thank you for your business and for taking the time to share your experiences with us. We wish you all the best! Happy driving, RBM of Alpharetta

July 23, 2020

Dealership Rating
Employee Rating

Great Service and turn around time! Steve did a great job. We will see you again next year! Thank you for the fast turnaround time! More

by ahlammomin
Recommend Dealer
Yes
Jul 23, 2020

RBM of Alpharetta responded

Thank you ahlammomin! We are so glad to hear that Steve provided you with an efficient service experience, and we look forward to seeing you again in the future. Happy driving, RBM of Alpharetta

July 17, 2020

Dealership Rating
Employee Rating

I bought my car from them and I also service it there. Great experience every time! My husband just started taking his and he had the same experience as I! More

by florina1984
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lisa Brennan , Andy Sayers

Jul 17, 2020

RBM of Alpharetta responded

Hello florina1984! We are so grateful for the kind review, and we thank you for your business. Your complete satisfaction is our top priority, so we hope that our dealership can continue to delight you and your husband in the future. Thank you for taking the time to share your experiences with us! Happy driving, RBM of Alpharetta

July 16, 2020

Dealership Rating
Employee Rating

You could not ask for a better dealership than RBM of Alpharetta and my service advisor Steve Byrd! He has been friend, advisor and advocate for the servicing of three of my cars now accounting for more More

by ESB
Recommend Dealer
Yes
Jul 17, 2020

RBM of Alpharetta responded

Thank you so much, ESB, for your kind words and business! We are so glad to hear that Steve could provide you with an excellent service experience. If there is anything else we can do for you, please, let us know. We look forward to seeing you again in the future! Happy driving, RBM of Alpharetta

June 30, 2020

Dealership Rating
Employee Rating

RBM has provided our family with excellent sales and service for 5 cars (so far!). Thanks to everyone at RBM, especially Andy Sayers for great sales assistance that keeps us coming back. More

by Sam M.
Recommend Dealer
Yes

Other Employees Tagged: Andrei Bucatari, Lisa Brennan , Tom Ahern, Carl Denton, Andy Sayers, Mary at the front desk is a treasure, and Elizabeth provides excellent concierge service!

Jul 06, 2020

RBM of Alpharetta responded

Thank you Sam M.! We really appreciate the kind words, and thank you for your business. We're delighted to hear that Andy and the res of our team could provide you with a great buying experience. Your 100% satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

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