Steve Halloran | Page 7

Fast, Courteous, Honest My Beetle had an emergency. Steve Halloran and the rest of the service team were crazy busy. Steve not only helped me with my car's issue, but found t My Beetle had an emergency. Steve Halloran and the rest of the service team were crazy busy. Steve not only helped me with my car's issue, but found the time to find me alternate transport. Through it all, Steve and everyone else were attentive, courteous, and willing to help. I never feel, when completing these surveys, that I give a true picture of how very much I appreciate the service team. Their help, consideration, and honesty makes me fully confident in my vehicle maintenance needs. As long as I am buying cars, I will buy them from Falcone. More

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Honesty is the best policy I brought my 2000 VW Beetle in for an oil change and wheel alignment. Steve, as usual, took very good care of me. It turns out that I did not need the I brought my 2000 VW Beetle in for an oil change and wheel alignment. Steve, as usual, took very good care of me. It turns out that I did not need the alignment. I really appreciate the honesty in letting me know that I didn't need the alignment. Falcone Service is an honest service dealer. Unfortunately, that's not true for many repair shops. However,and thank goodness, he ran a complete inspection of the vehicle, which they always due at no charge to the customer, and found some important safety issues with the car that needed to be addressed in the near future. Very important! And on top of it all, I got a free car wash. Can't do any better than that. Thank you Falcone and especially Steve Halloran who has always been there for me. Thanks Steve! More

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Simply the best! Falcone is simply the best! I had a last minute service request this week and they were more than accommodating. Steve was so helpful, friendly, quick Falcone is simply the best! I had a last minute service request this week and they were more than accommodating. Steve was so helpful, friendly, quick to provide updates, and had me all taken care of in no time as always!! More

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Outstanding Service Needed to replace a tire on my new CC. I anticipated having to drop the tire off and return later to pick up. Steve was able to pull it off so it was Needed to replace a tire on my new CC. I anticipated having to drop the tire off and return later to pick up. Steve was able to pull it off so it was just a short wait and I was back on the road. I own a restaurant and understand the level of service that make s one stand out above all the rest. My daughter actually referred me to Falcone for that reason. Great Job Steve! Thanks More

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The Awesome Steve Steve is one of the nicest, friendliest, most helpful VW employees I've ever dealt with. And that includes Los Angeles, NYC and Las Vegas. He goes out Steve is one of the nicest, friendliest, most helpful VW employees I've ever dealt with. And that includes Los Angeles, NYC and Las Vegas. He goes out of his way to make sure you understand everything. Awesome guy. More

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Simply The Best Where do I even begin, this girl is on fire daily. She works HARD to get the best deal for you. She listens, she communicates, stays in touch, conside Where do I even begin, this girl is on fire daily. She works HARD to get the best deal for you. She listens, she communicates, stays in touch, considers your thoughts/opinions, is always smiling/laughing. Forget those stereotypical ideations of what a sales person is supposed to be like, she breaks the mold. Please do yourself a favor and see her when you're ready to buy! Thank you for all of your help every time Tiffany! More

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Quick and Reliable Historically, and as I'm sure most people experience, I have never walked out of a service center feeling confident about the service and customer ser Historically, and as I'm sure most people experience, I have never walked out of a service center feeling confident about the service and customer service I received. At Falcone, with Shelby leading the way, I never question my service plan and have confidence in the fact that what's best for me and my vehicle is top priority to her and her team. More

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Love My Subaru Fuel efficient, roomy, comfortable, top safety awards, low maintenance, AWD, second one I have owned, feel safe in this Subaru Impreza. Bluetooth sync Fuel efficient, roomy, comfortable, top safety awards, low maintenance, AWD, second one I have owned, feel safe in this Subaru Impreza. Bluetooth sync with phone makes for hands free driving. Easy to use touchscreen. Love the staff, knowledgeable, friendly, and receptive to my needs. Everyone goes above and beyond. More

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Did what they said they would do I had a rear seat belt that wasn't working quite correctly. The dealer scheduled the car and ordered the part without complication. The dealer replace I had a rear seat belt that wasn't working quite correctly. The dealer scheduled the car and ordered the part without complication. The dealer replaced the part and also did the 20,000 check up as scheduled. They are always pleasant, tell me the plan and expected costs, and accommodate my travel needs. More

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Very bad service experience. Very bad service experience here. I have my car serviced at Falcone Volkswagen for more than 4 years. Their oil and filter change service is good. But Very bad service experience here. I have my car serviced at Falcone Volkswagen for more than 4 years. Their oil and filter change service is good. But for repairing parts, they always ask to replace whole parts even if issues can be fixed by only replacing the minor part. I can always find another car repair shop to fix the issues much much cheaper than them. More

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