Steve Halloran | Page 11

Oil Change As soon as I got in the shop, was waited on by Steve Halloran. I have not been driving as much as I did in the past and discussed why I should get m As soon as I got in the shop, was waited on by Steve Halloran. I have not been driving as much as I did in the past and discussed why I should get my oil changed every six months.. Steve sold me why I should' I am satisfied with customer care. Dave Hanna More

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Excellent team I am taking my car to Falcone Service since I bought my GTI from their dealership. They gave no reason not to go there. Every time I visit there they I am taking my car to Falcone Service since I bought my GTI from their dealership. They gave no reason not to go there. Every time I visit there they are getting better and better. I highly recommend the dealership and their service. You are not just buying a car you are owning the experience throughout lifetime of your car. Thank you Steve and Falcone Team. More

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It's the little things... 1 review 5.0 star rating 10/20/2016 Updated review Another great experience with maintenance service at Falcone Service. Steve Halloran, my mai 1 review 5.0 star rating 10/20/2016 Updated review Another great experience with maintenance service at Falcone Service. Steve Halloran, my main man, was his usual cordial, friendly, and helpful self.I always check in with him first even if I have to wait while he's with another customer. Nothing gets done until I first talk to Steve. He always has my best interests to heart as do all the other members of the Falcone family. He got me right in, diagnosed the problem very quickly, and even saved me about $150.00 in labor by suggesting preventive maintenance.He also loaned me a beautiful 2017 Subaru Outback fully loaded in order to carry on with the rest of my busy day. What a car or should I say SUV. It was such a joy to drive while waiting for my Beetle.Thanks Steve! At the end of the day when Steve was preparing my bill, I looked over to Shelby Isner's office and noticed a model VW Beetle in her office. It looked just like my yellow 2000 VW Beetle GLX.I strolled over to her office and politely asked her how much she would take for it since it was a duplicate of my car. I was willing to pay whatever she wanted. She would not accept my offer but instead graciously gave me the model. I couldn't believe it and kept insisting she take some money for it but she wouldn't have it. Instead I gave her a big hug. You may ask yourself what does this have to do with service. Well to me if you show that kind of generosity and kindness in such a small manner as this, it isindicative of the care and commitment that runs through the entire business.I look at the little things that maybe not too many people do in this hustling, bustling world of ours. These things can tell you so much about an establishment. What it tells me is that I can rest assured that each time I visit Falcone Service, they are looking out for me in all respects because they all care. That's very special in this day and age. Sincerely submitted, Arthur D. Anderson More

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THE BEST amongst THE REST I am still in a shock after my unexpected AWESOME buying experience at Falcone VW. When someone says that it's like getting your teeth pulled when you I am still in a shock after my unexpected AWESOME buying experience at Falcone VW. When someone says that it's like getting your teeth pulled when you buy a car, it's true almost everywhere except at Falcone. These people are true gentleman and ladies in all departments. I will not purchase vehicles anywhere else from now on. More

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"Peace of mind" Once again my service experience at Falcone VW was excellent. They always do such a good job on my Beetle and thorough as well so that I have the impo Once again my service experience at Falcone VW was excellent. They always do such a good job on my Beetle and thorough as well so that I have the important confidence of a safe ride when I leave the dealership. I know I can depend on my vehicle and since we spend so much time in the car what's more important than that. I guess you really can buy peace of mind, kind of. Kudos to Steve and Megan for their kind actions and words. Sincerely yours, Arthur D. Anderson More

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03/08/16 All staff at Falcone Volkswagen Subaru & Saab are always very professional and courteous. You are definitely treated as a member of their family. Fe All staff at Falcone Volkswagen Subaru & Saab are always very professional and courteous. You are definitely treated as a member of their family. Feedback for provided services is always appreciated. More

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Oustanding service by Falcone Outstanding service, problem identified and remedied quick and efficiently. Steve H is outstanding tech, highly recommended. The waiting area is won Outstanding service, problem identified and remedied quick and efficiently. Steve H is outstanding tech, highly recommended. The waiting area is wonderful too, as I have the ability to complete work using WIFI and know there is a clean/comfortable area to do so. The Long's doughnuts are a wonderful amenity :) More

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Fifteen years and counting. We purchased our first Falcone automobile in 2000; a Saab 9-3 from from John Franks. Two Saabs, five Subarus (both new and used), and a VW later, we c We purchased our first Falcone automobile in 2000; a Saab 9-3 from from John Franks. Two Saabs, five Subarus (both new and used), and a VW later, we can't imagine purchasing, servicing or repairing a vehicle anywhere else. A typical dealership, this is not. Everyone at Falcone from the boss down is familiar, friendly, courteous and professional. We experience none of the unpleasantness so often associated with the automobile purchasing or servicing process. Falcone has never attempted to sell us anything that we did not need or want and has always offered a very fair and transparent price. This dealership has always gone out of its way to ensure that our purchases and service experiences completely fulfilled our requests and requirements. On a five star scale, Falcone is a six star dealership. More

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Best Car buying and service experience Falcone provided me with a car buying experience unlike any other. All of the sales representatives are easy to talk with and very knowledgeable. They Falcone provided me with a car buying experience unlike any other. All of the sales representatives are easy to talk with and very knowledgeable. They never pressured me into anything! They not only helped me find a great car but they also worked with me for a great deal! The service team is also very dependable and helpful. They worked around my schedule to make my service convenient. They explained exactly what was going to be done to my car and answered all of my questions. I would highly recommend Falcone for an all around great experience. More

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