I just bought my 4th vehicle from them. In my opinion
Coastal Kia is by far the best dealership in town. I've dealt with many others so I know!
Coastal Kia is by far the best dealership in town. I've dealt with many others so I know!
More
by CMINOZZI4
Verified Customer
Verified Customer
Sep 07, 2020 -
Coastal Kia responded
4th vehicle from Coastal Kia... wow! Thank you so much for the amazing review and your unwavering loyalty. You are an important part of our Coastal Kia family and we appreciate you so much. Thank you for choosing Coastal Kia!
Everybody was nice and knowledgeable of what they were
doing I will definitely make sure to recommend you to my family friends and colleagues! Yay
doing I will definitely make sure to recommend you to my family friends and colleagues! Yay
More
by RSP83462
Verified Customer
Verified Customer
Other Employees Tagged:
Uber Hernandez, Bill Mathias, Don Nguyen, Jason Stone, Kelvin Swinson, John Wallace, Kevin West
Sep 07, 2020 -
Coastal Kia responded
Fantastic! Thank you for the five star review and high recommendations! We sincerely appreciate the five star review and thoughtful comments. Welcome to the Coastal Kia Family!
We purchased our new 2020 Kia Sorento in the fall of
2019. And we are very pleased with the SUV, it was our second Kia Sorento, the first was a 2011. We liked the look of our 2011 Kia, but I was looki
2019. And we are very pleased with the SUV, it was our second Kia Sorento, the first was a 2011. We liked the look of our 2011 Kia, but I was looking for a quieter ride (less road noise), a smoother ride, and a ride where the steering was not so sensitive. After visiting Ford dealerships, my wife talked me into test driving a new Sorento. To my surprise, the Sorento performed extremely well, apparently every issue we had with the 2011 had been corrected over the years.
My wife and I had the Kia back for routine servicing and warranty checks twice now. The service department both times has treated us with the utmost respect and strives to make our visit a pleasure.
More
by WSTEVENKISER
Verified Customer
Verified Customer
Other Employees Tagged:
Howard Ramsey, The shuttle driver and his associate (lady) were fun to talk to during our shopping trip yo Target, while maintenance was performed on our Kia.
Aug 31, 2020 -
Coastal Kia responded
Wonderful! Thank you for the amazing five star review. We truly appreciate it. Thank you for your loyalty to Coastal Kia and to the Kia brand as well. It was thoughtful of you to go online and share your sales and service experiences with our team. We are thrilled to hear you were able to enjoy our Complimentary Service Concierge Service. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia! You are appreciated!
Was working with 2 other Kia dealership's and decided I
got the best customer service with Steve and Mike at Coastal Kia in Wilmington.
got the best customer service with Steve and Mike at Coastal Kia in Wilmington.
More
by RWEST4565
Verified Customer
Verified Customer
Aug 27, 2020 -
Coastal Kia responded
Fantastic ! Thank you for the five star review and trust in Steve, Mike and our Coastal Kia Team! We sincerely appreciate the feedback and gracious comments. We love the comments including, "the best customer service was with Steve and Mike at Coastal Kia in Wilmington." Please call us if you need anything. We are here to help. Thanks again!
Pleasant experience. Satisfied with our lease. Everything
was well explained. Our Telluride was quickly detailed and cleaned inside and out. I would recommend Coastal Kia
was well explained. Our Telluride was quickly detailed and cleaned inside and out. I would recommend Coastal Kia
More
by LSCHWAKE
Verified Customer
Verified Customer
Aug 27, 2020 -
Coastal Kia responded
Thank you for the wonderful review. Congratulations on your recent Kia Telluride purchase from Coastal Kia! You are going to absolutely love it! We sincerely appreciate the thoughtful comments and high marks. Don't forget your first service is complimentary at 5000 miles. Our complimentary services also include: *Service Concierge that will pick up your vehicle and deliver it back to you after your service has been completed if you live in the Wilmington community * Courtesy car wash after each service *VIP Customer Lounge Experience with free drinks and snacks *Free Loaner Rentals by appointment *VIP Shuttle Service *Complimentary Approved Anti- Covid-19 interior spray and much more. Thank you for being such an important part of our Coastal Kia Family!
Our time at Coastal Kia was a very excellent experience.
Mr. Steve Kramer is one of the best car salesmen that I have ever had.
Mr. Steve Kramer is one of the best car salesmen that I have ever had.
More
by COOKELR76
Verified Customer
Verified Customer
Aug 07, 2020 -
Coastal Kia responded
Wonderful review! Thank you! Congratulations on your recent purchase. It was thoughtful of you to mention Steve Kramer by name. We love your feedback including the gracious comment, "Mr. Steve Kramer is one of the best car salesmen that I ever had." We have established a culture to deliver a truly exceptional experience to every client during every visit. We look forward to seeing you during your first free service at 5000 miles. Please call us if you need anything. Welcome to the Coastal Kia Family!
Great Service
Steve listen to me and my situation and worked hard to get me a rate I could afford. He didn't give me any "buy today" pressure and let me take my tim
Steve listen to me and my situation and worked hard to get me a rate I could afford. He didn't give me any "buy today" pressure and let me take my time making what is a big decision. I would go to Coastal Kia again to get another vehicle.
More
by ALIFLAHERTY78
Verified Customer
Verified Customer
Aug 05, 2020 -
Coastal Kia responded
Wonderful! Thank you for the five star review and kudos for your Product Specialist Steve Kramer. It was thoughtful of you to go online and rate your experience. Don't forget your first service is complimentary at 5000 miles. Our complimentary services also include: *Service Concierge that will pick up your vehicle and deliver it back to you after your service has been completed if you live in the Wilmington community * Courtesy car wash after each service *VIP Customer Lounge Experience with free drinks and snacks *Free Loaner Rentals by appointment *VIP Shuttle Service *Complimentary Approved Anti- Covid-19 interior spray and much more. Welcome to the Coastal Kia Family! Please call us if you need anything. We are here to help. Thanks again!
Extremely friendly and helpful!
Howard and Steve were absolutely great!This KIA service center is the tops! I have been to other KIA shops that no were near as helpful!
Howard and Steve were absolutely great!This KIA service center is the tops! I have been to other KIA shops that no were near as helpful!
More
by ALEXAFRITZ
Verified Customer
Verified Customer
Other Employees Tagged:
Howard Ramsey
Jul 31, 2020 -
Coastal Kia responded
Thank you! Your five star service review is amazing. We sincerely appreciate it. It was very thoughtful of you to mention Howard and Steve by name. Thank you for the gracious comments including, "This Kia service center is the tops!" We strive to deliver a truly exceptional experience to every client during every visit. Your business and loyalty mean the world to us. Thank you for choosing Coastal Kia!
Great and friendly service. Steve was great to work with.
Would definitely recommend to family and friends!!! We will be coming back in the future
Would definitely recommend to family and friends!!! We will be coming back in the future
More
by CAMSMOMMY13
Verified Customer
Verified Customer
Jul 30, 2020 -
Coastal Kia responded
Thank you for the feedback and high recommendations! Congratulations on your recent purchase from Steve Kramer and our team at Coastal Kia. We are thrilled to hear Steve exceeded your expectations and you received, "great and friendly service." Don't forget your first service is complimentary at 5000 miles. Our complimentary services also include: *Service Concierge that will pick up your vehicle and deliver it back to you after your service has been completed if you live in the Wilmington community * Courtesy car wash after each service *VIP Customer Lounge Experience with free drinks and snacks *Free Loaner Rentals by appointment *VIP Shuttle Service *Complimentary Approved Anti- Covid-19 interior spray and much more. Welcome to the Coastal Kia Family! Please call us if you need anything. We are here to help. Thanks again!
Wonderful experience! The staff was very engaging,
helpful, friendly, and knowledgeable about the inventory on their lot and buying options. Jason was the salesman who assisted me with my purchase. He
helpful, friendly, and knowledgeable about the inventory on their lot and buying options. Jason was the salesman who assisted me with my purchase. He went above and beyond to make my experience a pleasurable one.
More
by KUKILA13
Verified Customer
Verified Customer
Jul 27, 2020 -
Coastal Kia responded
Congratulations on your recent purchase from Jason and our team at Coastal Kia! We sincerely appreciate the five star review and high praises. We are thrilled Jason exceeded your expectations and you had a "wonderful experience!" Don't forget your first service is complimentary at 5000 miles. Our complimentary services also include: *Service Concierge that will pick up your vehicle and deliver it back to you after your service has been completed if you live in the Wilmington community * Courtesy car wash after each service *VIP Customer Lounge Experience with free drinks and snacks *Free Loaner Rentals by appointment *VIP Shuttle Service *Complimentary Approved Anti- Covid-19 interior spray and much more. Welcome to the Coastal Kia Family! Please call us if you need anything. We are here to help. Thanks again!