Steve Kramer
Steve Kramer at Coastal Kia

Steve Kramer | Page 31

Product Specialist

Coastal Kia

6115 Market St
Wilmington, NC 28405

Contact Me
4.8
353 Reviews

Steve Kramer has been in the automotive industry for 20 years. He is an US Army Veteran and has been servicing Car Buyers alongside Pat Koballa in the Wilmington market for the past 14 years!! Steve is committed to continuing to provide exceptional car buying experiences for local owners and buyers as part of the Coastal Kia Family! Stop in and say hi to Steve

Languages Spoken

English English

Employee Video

4.8

353 Reviews

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353 Reviews of Steve Kramer

September 06, 2020

Dealership Rating
Employee Rating

I just bought my 4th vehicle from them. In my opinion Coastal Kia is by far the best dealership in town. I've dealt with many others so I know! More

by CMINOZZI4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bob Tomlin, Michael Mascavage, Sam Weisman , Bill Mathias, Edwin

Sep 07, 2020

Coastal Kia responded

4th vehicle from Coastal Kia... wow! Thank you so much for the amazing review and your unwavering loyalty. You are an important part of our Coastal Kia family and we appreciate you so much. Thank you for choosing Coastal Kia!

September 04, 2020

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Employee Rating

Everybody was nice and knowledgeable of what they were doing I will definitely make sure to recommend you to my family friends and colleagues! Yay More

by RSP83462
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Uber Hernandez, Bill Mathias, Don Nguyen, Jason Stone, Kelvin Swinson, John Wallace, Kevin West

Sep 07, 2020

Coastal Kia responded

Fantastic! Thank you for the five star review and high recommendations! We sincerely appreciate the five star review and thoughtful comments. Welcome to the Coastal Kia Family!

August 30, 2020

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Employee Rating

We purchased our new 2020 Kia Sorento in the fall of 2019. And we are very pleased with the SUV, it was our second Kia Sorento, the first was a 2011. We liked the look of our 2011 Kia, but I was looki More

by WSTEVENKISER
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Howard Ramsey, The shuttle driver and his associate (lady) were fun to talk to during our shopping trip yo Target, while maintenance was performed on our Kia.

Aug 31, 2020

Coastal Kia responded

Wonderful! Thank you for the amazing five star review. We truly appreciate it. Thank you for your loyalty to Coastal Kia and to the Kia brand as well. It was thoughtful of you to go online and share your sales and service experiences with our team. We are thrilled to hear you were able to enjoy our Complimentary Service Concierge Service. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia! You are appreciated!

August 27, 2020

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Employee Rating

Was working with 2 other Kia dealership's and decided I got the best customer service with Steve and Mike at Coastal Kia in Wilmington. More

by RWEST4565
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Mascavage

Aug 27, 2020

Coastal Kia responded

Fantastic ! Thank you for the five star review and trust in Steve, Mike and our Coastal Kia Team! We sincerely appreciate the feedback and gracious comments. We love the comments including, "the best customer service was with Steve and Mike at Coastal Kia in Wilmington." Please call us if you need anything. We are here to help. Thanks again!

August 26, 2020

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Pleasant experience. Satisfied with our lease. Everything was well explained. Our Telluride was quickly detailed and cleaned inside and out. I would recommend Coastal Kia More

by LSCHWAKE
Recommend Dealer
Yes

Other Employees Tagged: Michael Mascavage

Aug 27, 2020

Coastal Kia responded

Thank you for the wonderful review. Congratulations on your recent Kia Telluride purchase from Coastal Kia! You are going to absolutely love it! We sincerely appreciate the thoughtful comments and high marks. Don't forget your first service is complimentary at 5000 miles. Our complimentary services also include: *Service Concierge that will pick up your vehicle and deliver it back to you after your service has been completed if you live in the Wilmington community * Courtesy car wash after each service *VIP Customer Lounge Experience with free drinks and snacks *Free Loaner Rentals by appointment *VIP Shuttle Service *Complimentary Approved Anti- Covid-19 interior spray and much more. Thank you for being such an important part of our Coastal Kia Family!

August 07, 2020

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Employee Rating

Our time at Coastal Kia was a very excellent experience. Mr. Steve Kramer is one of the best car salesmen that I have ever had. More

by COOKELR76
Recommend Dealer
Yes

Other Employees Tagged: Patrick Koballa, John Wigger, Sam Weisman , Tyler Desmarest

Aug 07, 2020

Coastal Kia responded

Wonderful review! Thank you! Congratulations on your recent purchase. It was thoughtful of you to mention Steve Kramer by name. We love your feedback including the gracious comment, "Mr. Steve Kramer is one of the best car salesmen that I ever had." We have established a culture to deliver a truly exceptional experience to every client during every visit. We look forward to seeing you during your first free service at 5000 miles. Please call us if you need anything. Welcome to the Coastal Kia Family!

August 05, 2020

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Employee Rating

Great Service Steve listen to me and my situation and worked hard to get me a rate I could afford. He didn't give me any "buy today" pressure and let me take my tim More

by ALIFLAHERTY78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sam Weisman , Tyler Desmarest

Aug 05, 2020

Coastal Kia responded

Wonderful! Thank you for the five star review and kudos for your Product Specialist Steve Kramer. It was thoughtful of you to go online and rate your experience. Don't forget your first service is complimentary at 5000 miles. Our complimentary services also include: *Service Concierge that will pick up your vehicle and deliver it back to you after your service has been completed if you live in the Wilmington community * Courtesy car wash after each service *VIP Customer Lounge Experience with free drinks and snacks *Free Loaner Rentals by appointment *VIP Shuttle Service *Complimentary Approved Anti- Covid-19 interior spray and much more. Welcome to the Coastal Kia Family! Please call us if you need anything. We are here to help. Thanks again!

July 30, 2020

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Employee Rating

Extremely friendly and helpful! Howard and Steve were absolutely great!This KIA service center is the tops! I have been to other KIA shops that no were near as helpful! More

by ALEXAFRITZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Howard Ramsey

Jul 31, 2020

Coastal Kia responded

Thank you! Your five star service review is amazing. We sincerely appreciate it. It was very thoughtful of you to mention Howard and Steve by name. Thank you for the gracious comments including, "This Kia service center is the tops!" We strive to deliver a truly exceptional experience to every client during every visit. Your business and loyalty mean the world to us. Thank you for choosing Coastal Kia!

July 30, 2020

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Employee Rating

Great and friendly service. Steve was great to work with. Would definitely recommend to family and friends!!! We will be coming back in the future More

by CAMSMOMMY13
Recommend Dealer
Yes
Jul 30, 2020

Coastal Kia responded

Thank you for the feedback and high recommendations! Congratulations on your recent purchase from Steve Kramer and our team at Coastal Kia. We are thrilled to hear Steve exceeded your expectations and you received, "great and friendly service." Don't forget your first service is complimentary at 5000 miles. Our complimentary services also include: *Service Concierge that will pick up your vehicle and deliver it back to you after your service has been completed if you live in the Wilmington community * Courtesy car wash after each service *VIP Customer Lounge Experience with free drinks and snacks *Free Loaner Rentals by appointment *VIP Shuttle Service *Complimentary Approved Anti- Covid-19 interior spray and much more. Welcome to the Coastal Kia Family! Please call us if you need anything. We are here to help. Thanks again!

July 26, 2020

Dealership Rating
Employee Rating

Wonderful experience! The staff was very engaging, helpful, friendly, and knowledgeable about the inventory on their lot and buying options. Jason was the salesman who assisted me with my purchase. He More

by KUKILA13
Recommend Dealer
Yes

Other Employees Tagged: Michael Mascavage , Jason Stone

Jul 27, 2020

Coastal Kia responded

Congratulations on your recent purchase from Jason and our team at Coastal Kia! We sincerely appreciate the five star review and high praises. We are thrilled Jason exceeded your expectations and you had a "wonderful experience!" Don't forget your first service is complimentary at 5000 miles. Our complimentary services also include: *Service Concierge that will pick up your vehicle and deliver it back to you after your service has been completed if you live in the Wilmington community * Courtesy car wash after each service *VIP Customer Lounge Experience with free drinks and snacks *Free Loaner Rentals by appointment *VIP Shuttle Service *Complimentary Approved Anti- Covid-19 interior spray and much more. Welcome to the Coastal Kia Family! Please call us if you need anything. We are here to help. Thanks again!

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