Great overall experience. The sales and finance
department were knowledgeable and there was little pressure to purchase. I was able to get the car I wanted for a fair price. I’d purchase another
department were knowledgeable and there was little pressure to purchase. I was able to get the car I wanted for a fair price. I’d purchase another vehicle from Coastal Kia based upon my experience.
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by mikaelaschab
Verified Customer
Verified Customer
Jul 02, 2020 -
Coastal Kia responded
Fantastic! Thank you for the five star review and amazing testimonial. Congratulations on your recent purchase and welcome to the Coastal Kia Family! We love all the wonderful comments including, "the sales and finance department were knowledgeable and there was little pressure to purchase." We love your high recommendations too. Don't forget your first service is complimentary at 5000 miles. Our complimentary services also include: *Service Concierge that will pick up your vehicle and deliver it back to you after your service has been completed if you live in the Wilmington community * Courtesy car wash after each service *VIP Customer Lounge Experience with free drinks and snacks *Free Loaner Rentals by appointment *VIP Shuttle Service *Complimentary Approved Anti- Covid-19 interior spray and much more. Please call us if you need anything. We are here to help. Thanks again!
Steve made it quick and easy to get me into an affordable
car, hassle free, no staying all day for a car. He made it so easy to purchase a car!
car, hassle free, no staying all day for a car. He made it so easy to purchase a car!
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by Nichell
Jun 19, 2020 -
Coastal Kia responded
Wonderful! Thank you for the five star review and kudos for your Product Specialist Steve Kramer. We love the feedback including the comment, "he made it so easy to purchase a car!" Your gracious comments have been shared with Steve and our entire sales team.
Please remember your first service is complimentary at 5000 miles. Our complimentary services also include: *Service Concierge that will pick up your vehicle and deliver it back to you after your service has been completed if you live in the Wilmington community * Courtesy car wash after each service *VIP Customer Lounge Experience with free drinks and snacks *Free Loaner Rentals by appointment *VIP Shuttle Service *Complimentary Approved Anti- Covid-19 interior spray and much more. Thank you for being such an important part of our Coastal Kia Family! Please call us if you need anything. We are here to help. Thanks again!
Complete satisfaction..no hassle.
This is the third vehicle purchased from Coastal KIA. My first but my fiance purchased her last 2 vehicles from Coastal. The main reason I purchased
This is the third vehicle purchased from Coastal KIA. My first but my fiance purchased her last 2 vehicles from Coastal. The main reason I purchased my Sorento is due to the fact that Steve Kramer makes it so easy to make it happen. The particular model I wanted was not available on the lot but Steve located one and after delivery I was in and out in a couple of hours. Mike Mascavage was very precise and helped me navigate through the paperwork. I appreciate the time and effort put in to make my purchasing experience a great one.
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by ERECTORMAN
Verified Customer
Verified Customer
May 27, 2020 -
Coastal Kia responded
We love the loyalty! Thank you so much for your repeat business and loyalty to your Product Specialist Steve Kramer and our Coastal Kia Sales Team. We sincerely appreciate the five star review and gracious comments. It was thoughtful of you to mention Steve and Mike in your testimonial. Congratulations on your third purchase from Coastal Kia! As you are aware your first service is complimentary at 5000 miles. Our complimentary services also include: *Service Concierge that will pick up your vehicle and deliver it back to you after your service has been completed if you live in the Wilmington community * Courtesy car wash after each service *VIP Customer Lounge Experience with free drinks and snacks *Free Loaner Rentals by appointment *VIP Shuttle Service *Complimentary Approved Anti- Covid-19 interior spray and much more. Thank you for being an important part of our Coastal Kia Family. Please call us if you need anything. We are here to help. Thanks again!
I had the best car shopping experience of my life at
Coastal Kia! The entire staff was incredibly helpful and super friendly. I worked closely with Steve Kramer, the floor sales manager, and he is most
Coastal Kia! The entire staff was incredibly helpful and super friendly. I worked closely with Steve Kramer, the floor sales manager, and he is most definitely the best dealer that I have ever worked with. I was able to learn so much information from him and he was able to help me choose a car that fit my budget extremely well. Financial director Mike Mascavage did everything he could in order to make sure my service contract was completely reasonable for my budget. I also worked with another floor sales manager named Uber Hernández who was very helpful through the process as well as Kelvin Swinson, one of the amazing product specialists that I had the honor of meeting. This is an amazing car dealership to work with and they actually take the time to make sure that you’re making the right decision for yourself. I started this process by myself, completely full of anxiety, and the entire staff was very comforting and I was able to build strong connections with them. This is such a great dealership, working with them will be a rewarding experience for anyone. I highly recommend going to them!
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by christina coltrane
May 18, 2020 -
Coastal Kia responded
Simply wonderful! Thank you so much for the amazing testimonial and kudos for our staff. It was extremely thoughtful of you to mention Steve Kramer, Mike Mascavage, Kelvin Swinson and Uber Hernandez by name in your review. Sharing you attention to detail regarding your recent experience is greatly appreciated. We can't thank you enough for the gracious review and high recommendations. We strive to delivery a "truly exceptional experience" to every guest during every visit. Don't forget your first service is complimentary at 5000 miles. Our complimentary services also include: *Service Concierge that will pick up your vehicle and deliver it back to you after your service has been completed if you live in the Wilmington community * Courtesy car wash after each service *VIP Customer Lounge Experience with free drinks and snacks *Free Loaner Rentals by appointment *VIP Shuttle Service *Complimentary Approved Anti- Covid-19 interior spray and much more.
Welcome to the Coastal Kia Family. Please call us if you need anything. We are here to help. Thanks again!
Estoy muy contenta por la manera que me trataron en
especial Jorge Vegarra mi vendedor. Me trato con mucho respeto y respondió todas mis preguntas. Voy a recomendar a Coastal Kia a mi familia y amigos.
especial Jorge Vegarra mi vendedor. Me trato con mucho respeto y respondió todas mis preguntas. Voy a recomendar a Coastal Kia a mi familia y amigos.
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by Edna04821
May 11, 2020 -
Coastal Kia responded
Edna queremos agredecerte por la review. Estamos seguros que vas a disfrtar la nueva camioneta Sorrento. Biienvenida a nueatra familia Coastal Kia.
professional ,courteous very informative all personel
from the first telephone call with steve kramer i knew we should go to dealership and talk. i might mention i did not have car fever. steve was cout
from the first telephone call with steve kramer i knew we should go to dealership and talk. i might mention i did not have car fever. steve was couteous,professional,friendly,very informative as we have never bought a kia before. the finance officer tyler was nice and not pushey. the service manager was the same way steve and tylerwere. my best experience with a new car dealer ever. i look forward to a mutual good future with coastal kia. sincerly frances and colie dooley
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by coliedooley
Other Employees Tagged:
Tyler Desmarest, JP Nicholas
May 05, 2020 -
Coastal Kia responded
Frances and Colie Dooley - thank you SO MUCH for the five star review and gracious testimonial. Our entire Coastal Kia Team wants to welcome you to the family! It was extremely thoughtful of you to mention Steve Kramer, Tyler Desmarest and John Wigger in your review. From sales to service we are here to serve! Don't forget your first service is complimentary at 5000 miles. Our complimentary services also include: *Service Concierge that will pick up your vehicle and deliver it back to you after your service has been completed if you live in the Wilmington community * Courtesy car wash after each service *VIP Customer Lounge Experience with free drinks and snacks *Free Loaner Rentals by appointment *VIP Shuttle Service *Complimentary Approved Anti- Covid-19 interior spray and much more. Thank you for choosing Coastal Kia! We hope to see you again soon. Please call us if you need anything. We are here to help. Your wonderful review has been shared with Steve, Tyler and John is service. Thanks again!
great experience
Steve Kramer was great to work with. We also dealt with Michael Mascavage who was also a pleasure to deal with. We also meet with a rep from service
Steve Kramer was great to work with. We also dealt with Michael Mascavage who was also a pleasure to deal with. We also meet with a rep from service dept. Everybody we meet there made us feel like we were important!
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by nowakiaman
May 07, 2020 -
Coastal Kia responded
Success! We love the comment, "everybody we met there made us feel like we were important!" You absolutely are... and now you are family! It was kind of you to mention Steve Kramer and Michael Mascavage in your awesome review. Your gracious comments have been shared with Steve, Michael and our entire team including service. Welcome to the Coastal Kia family! We are here if you need anything. Please don't hesitate to reach out. Thanks again!
Steve Kramer gave me exceptional service! He and Mike
worked patiently to locate exactly what I was wanting, and at a deal that I was satisfied with. They kept me updated by phone and text as they were w
worked patiently to locate exactly what I was wanting, and at a deal that I was satisfied with. They kept me updated by phone and text as they were working on what I asked for! This is the second vehicle that I have purchased, and hopefully they will still be at Coastal Kia if I need another one. Thank you so much for all your patience and determination to meet my desires! Go see Steve at Coastal Kia! You won't be disappointed!
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by cydellcribb
May 04, 2020 -
Coastal Kia responded
Thank you so much for the amazing five star review for our sales team at Coastal Kia! It was extremely thoughtful of you to mention Steve Kramer and Mike Mascavage by name. We sincerely appreciate your continued loyalty and amazing testimonial. Don't forget your first service is complimentary at 5000 miles. Our complimentary services also include: *Service Concierge that will pick up your vehicle and deliver it back to you after your service has been completed if you live in the Wilmington community * Courtesy car wash after each service *VIP Customer Lounge Experience with free drinks and snacks *Free Loaner Rentals by appointment *VIP Shuttle Service *Complimentary Approved Anti- Covid-19 interior spray and much more. Thank you for choosing Coastal Kia! We hope to see you again soon. Please call us if you need anything. We are here to help.
Dogukan was professional and attentive. He answered all
my questions and explained everything completely. The entire experience from beginning to end was a pleasure. I highly recommend this dealership and
my questions and explained everything completely. The entire experience from beginning to end was a pleasure. I highly recommend this dealership and Dogukan Imir specifically.
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by noele.alderman
May 04, 2020 -
Coastal Kia responded
Congratulations on your recent purchase from Coastal Kia! It was thoughtful of you to go online, share your experience and mention Dogukan by name. Your amazing review has been shared with Dogukan and our sales management team. We love you found him to be, "professional and attentive." Welcome to the Coastal Kia Family. We look forward to seeing you during your first free service visit at 5000 miles. Please call us if you need anything. We are here to help.
Easy to work with when purchasing our Telluride. He was
knowledgeable. Like the car, like the dealer, like the salesman. Hope you find the car you want.
knowledgeable. Like the car, like the dealer, like the salesman. Hope you find the car you want.
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by emc
May 04, 2020 -
Coastal Kia responded
Congratulations on your recent Kia Telluride purchase from our team at Coastal Kia! Welcome to the family! Thank you for the five star review. We love the comment, "he was knowledgeable, like the car, like the dealer, like the salesman." Don't forget your first service is complimentary at 5000 miles. Our complimentary services also include: *Service Concierge that will pick up your vehicle and deliver it back to you after your service has been completed if you live in the Wilmington community * Courtesy car wash after each service *VIP Customer Lounge Experience with free drinks and snacks *Free Loaner Rentals by appointment *VIP Shuttle Service *Complimentary Approved Anti- Covid-19 interior spray and much more. Thank you for choosing Coastal Kia! We hope to see you again soon. Please call us if you need anything. We are here to help.
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