Steve Nevitte | Page 5

I meet Mr. Steve the day of my appointment on 4/13/2023- I dropped My vehicle off secured a loaner vehicle within 15 minutes, great!! Then I forgot to leave my Steve the day of my appointment on 4/13/2023- I dropped My vehicle off secured a loaner vehicle within 15 minutes, great!! Then I forgot to leave my keys he called and offer to come pickup my keys after they were found in my purse Amazing. My vehicle received the needed service the vehicle was cleaned and detailed. He text me that everything was okay I made it there just before closing. I’m very appreciative of Me. Steve & staff at Mercedes-Benz Service of Annapolis. Thanks so much More

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Steve was great. Service was outstanding. He placed me in a temp car and took great care of making sure all was right before calling. Great communication Service was outstanding. He placed me in a temp car and took great care of making sure all was right before calling. Great communication More

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Excellent service and personal. Always take appointments on time, have car ready when promised and Steve my service advisor knows his product. Always take appointments on time, have car ready when promised and Steve my service advisor knows his product. More

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Steve always does a great job taking care of my car, and is very personable. He goes above and beyond to make my experience more enjoyable. I will never take any of my Mercedes to a rep other than Steve! is very personable. He goes above and beyond to make my experience more enjoyable. I will never take any of my Mercedes to a rep other than Steve! More

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Steve was professional and knowledgeable with my service request. He welcome me as a new customer to the Service Center. I will definitely go to Steve for any service issues in the future. request. He welcome me as a new customer to the Service Center. I will definitely go to Steve for any service issues in the future. More

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1) Steve has been my Customer Care rep for my last two vehicles. He is always efficient, professional, courteous. Also very patient with trouble shooting or any questions I may have. 2) receptionists ar vehicles. He is always efficient, professional, courteous. Also very patient with trouble shooting or any questions I may have. 2) receptionists are mediocre. Never feel as though they’re “in the moment”. The equivalent of AutoZone or similar when checking out. 3) Loaner, although appreciated, was filthy. Huge clumps of pet hair, all over carpet and backseat with a sticky smeared consul. 4) parts and merchandise nice enough, however extremely slow and unorganized. More

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I recently came in just to get my window washer fluid, topped off, and Ronan was so much hope because he allowed me and showed me where all of my fluids were in replaced/refilled most of the Louis they we topped off, and Ronan was so much hope because he allowed me and showed me where all of my fluids were in replaced/refilled most of the Louis they were needed More

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When it comes to the best of the best, as far as service and customer appreciation, my guy Ronan always has the best 02 towards work and helping others. When they say a Mercedes-Benz experience, I understan and customer appreciation, my guy Ronan always has the best 02 towards work and helping others. When they say a Mercedes-Benz experience, I understand what they mean and I get there. Exactly at Annapolis, Maryland location. I will be returning and always be a loyal customer with you all! More

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Steve and the Mercedes Benz of Annapolis Service Team do an excellent job! Steve listens and is extra attentive to the needs of his customers. I would not trust my Mercedes to anyone else. He has gone above an excellent job! Steve listens and is extra attentive to the needs of his customers. I would not trust my Mercedes to anyone else. He has gone above and beyond and that is rare to find these days. More

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Thank you Alex for great customer service. We appreciate everything you do. Thank you Mercedes-Benz of Annapolis for your commitment to great customer service. We appreciate everything you do. Thank you Mercedes-Benz of Annapolis for your commitment to great customer service. More

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