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Steve Stephens
376 Reviews
It's 1983 and I'm still in High School. I started working with my Father who was a Used Car Manager for Cobbledick Buick in Shaker Hts as a lot porter. After graduation, I took on a full-time role with the dealership allowing me to work in Service/Parts/Body shop/New & Used Cars. Ultimately began my career in Sales. In 1993 I started at Klaben Ford. I was able to build a strong customer base and moved up to a management role in the leasing department. In 2005 I moved across the street to Klaben Chrysler Jeep Dodge. I found the change exciting that has now led me to be a store manager. I’ve been with Klaben Auto Stores for over 25 years. A family-owned store completely committed to 100% customer satisfaction involved with our local communities, I’ll be here for another 25 years, God willing. I’m blessed to have my wife, our 4 Children, and 4 Grandkids..so far! and a super staff I work with every day. 330-673-3139 ext. 505
Read moreDealership Experience
31 yrs, 10 mos
Industry Experience
41 yrs, 11 mos
376 Reviews
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376 Reviews of Steve Stephens
August 31, 2025
Mr. Klaben along with family and staff truly pride themselves on putting the customer first and the transaction second. I will forever be thankful for having the pleasure to have been an employee and themselves on putting the customer first and the transaction second. I will forever be thankful for having the pleasure to have been an employee and a customer of this incredible dealership. They truly take the buying process out and make sure it's more of a personal experience and go above and beyond to make sure no matter the situation you leave Klaben with a smile and satisfaction. I will forever be thankful for every lesson I was blessed to learn from this place. Don't just buy a car build a relationship the last generations!! More
by Isshiahcrockett65
August 22, 2025
A painless experience working with him and his team there. Very direct and to the point making it an in and out job. there. Very direct and to the point making it an in and out job. More
by roryjuhn
Verified CustomerOther Employees Tagged: Josh Stephens
August 11, 2025
Dealership was very well maintained, had a good selection for what I was looking for and has always provided amazing customer service. They made getting me into a new vehicle, after my car accident, flawless for what I was looking for and has always provided amazing customer service. They made getting me into a new vehicle, after my car accident, flawless! More
by Akeele6
Other Employees Tagged: Joby Bacher, Josh Stephens
July 11, 2025
Everyone is so kind and helpful at Klaben. My family and I have been getting cars from this dealership the past 20+ years and have always had a good experience. My family and I have been getting cars from this dealership the past 20+ years and have always had a good experience. More
by Tfain
Other Employees Tagged: Brian Franklin, Joby Bacher, Josh Stephens
July 05, 2025
Great salesmen and excellent service, Josh Stephens did a wonderful job and made everything so easy wonderful job and made everything so easy More
by izabella.salazar
Other Employees Tagged: Brian Franklin, Josh Stephens
June 06, 2025
Great experience the salesman was the best he was able to answer all my questions and show me the new electric Dodge charger and he was able to find me the perfect. answer all my questions and show me the new electric Dodge charger and he was able to find me the perfect. More
by dj5555dj
Other Employees Tagged: Don Jacobs, Joe Hilliard, Brian Franklin, Timothy Beane, Scott Abdon, Joby Bacher
June 03, 2025
Purchased all my vehicles here. Could not imagine going anywhere else. The entire staff was wonderful. Could not imagine going anywhere else. The entire staff was wonderful. More
by Rich207
Other Employees Tagged: Don Jacobs, Brian Franklin, Casey Shaw
May 05, 2025
Very easy to work with. ... would highly recommend them to any one shopping for a new or used vehicle. ... would highly recommend them to any one shopping for a new or used vehicle. More
by richardhendricks
Other Employees Tagged: Joby Bacher , Mike Urbaina
April 27, 2025
Klaben CJDR service does a great job of keeping scheduled appointments and following up with you along the way. While my Charger Daytona was in the shop Joe Hilliard did a phenomenal job of keeping me in the appointments and following up with you along the way. While my Charger Daytona was in the shop Joe Hilliard did a phenomenal job of keeping me in the loop. Thank you for getting me back on the road quickly! More
by Joe
Other Employees Tagged: Justin L. Bolen, Joe Hilliard, Michael Van Hoose, Richard Klaben, Brian Franklin, Timothy Beane, Jeff Ashley, Joby Bacher
March 26, 2025
He made the car process simple and stress free. Would recommend to my friends and family. Would recommend to my friends and family. More
by ADBrooks
Other Employees Tagged: Josh Stephens
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