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Steve Stephens
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Steve Stephens | Page 4
General Manager
Klaben Chrysler Jeep Dodge Ram
1106 West Main Street
Kent, OH 44240
331 Reviews
It's 1983 and I'm still in High School. I started working with my Father who was a Used Car Manager for Cobbledick Buick in Shaker Hts as a lot porter. After graduation, I took on a full-time role with the dealership allowing me to work in Service/Parts/Body shop/New & Used Cars. Ultimately began my career in Sales. In 1993 I started at Klaben Ford. I was able to build a strong customer base and moved up to a management role in the leasing department. In 2005 I moved across the street to Klaben Chrysler Jeep Dodge. I found the change exciting that has now led me to be a store manager. I’ve been with Klaben Auto Stores for over 25 years. A family-owned store completely committed to 100% customer satisfaction involved with our local communities, I’ll be here for another 25 years, God willing. I’m blessed to have my wife, our 4 Children, and 4 Grandkids..so far! and a super staff I work with every day. 330-673-3139 ext. 505
Read moreDealership Experience
30 yrs, 7 mos
Industry Experience
40 yrs, 8 mos
331 Reviews
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331 Reviews of Steve Stephens
April 13, 2023
Carl was wonderful. Treated me with nothing but utmost respect from beginning to even now. He explained everything thoroughly. Called me the next day to check on me Treated me with nothing but utmost respect from beginning to even now. He explained everything thoroughly. Called me the next day to check on me and my new Jeep and ask if I had any questions. Terry Baughman awesome as well!! Steve and Arica awesome too. Can't say enough good things about how I was treated. More
by Mindy
Verified CustomerOther Employees Tagged: Carl Esker, Arica Stephens, Terry Baughman....5 stars
Helpful 
April 10, 2023
John Rebeck and Brian Franklin what a great experience was unable to find the vehicle I wanted in NE Ohio told John Rebeck what I wanted and 3 days later I'm driving it home. was unable to find the vehicle I wanted in NE Ohio told John Rebeck what I wanted and 3 days later I'm driving it home. More
by Dedrenski
Other Employees Tagged: Brian Franklin , John Rebeck
March 31, 2023
Arica was very professional and friendly . She was thorough in explaining the paperwork . She was very knowledgeable about the procedure for signing the paperwork and their purpose. She was thorough in explaining the paperwork . She was very knowledgeable about the procedure for signing the paperwork and their purpose. More
by linbanig
Other Employees Tagged: Christopher Hamilton , Arica Stephens
March 18, 2023
Klaben and Don Jacobs are simply the BEST! They literally make the car buying/leasing process as easy as possible! If you want a great deal on awesome vehicle - Klaben is the place and Don is They literally make the car buying/leasing process as easy as possible! If you want a great deal on awesome vehicle - Klaben is the place and Don is the man! More
by Tom J
Other Employees Tagged: Don Jacobs, Brian Franklin
January 24, 2023
Chris was nothing less than awesome. I had been to a few dealerships previously looking for a vehicle to lease as well as trade in my previous vehicle and had problems at every one comin I had been to a few dealerships previously looking for a vehicle to lease as well as trade in my previous vehicle and had problems at every one coming to an agreement. Chris was able to get me exactly what I was looking for in trade, as well as the exact vehicle I wanted and even for the exact price per month I was looking for. It was a great experience. Atmosphere overall in the dealership was great as well. Everyone in a good mood and very friendly. Would recommend everyone to come here More
by Joey30577
Other Employees Tagged: Justin L. Bolen, Don Jacobs, Brian Franklin, Christopher Hamilton, Ken Harris , Joseph Slagle, Gina Williams
January 03, 2023
I was very appreciative of the work everyone did to get me all the discounts available and get me into my new van in a timely manner. Great staff!! me all the discounts available and get me into my new van in a timely manner. Great staff!! More
by AFELLISON1580
Other Employees Tagged: Don Jacobs, Brian Franklin
December 22, 2022
I love the dealerships customer service and how the staff take care of you when investing into a car rather it's brand new or used. take care of you when investing into a car rather it's brand new or used. More
by Dawn E Rodgers
Other Employees Tagged: Justin L. Bolen, Joe Hilliard, Brian Franklin, Christine Klaben , Matt King
December 15, 2022
After my last vehicle was totaled, Chris and his colleagues dedicated an entire day to ensuring I left with a new vehicle that was not only a one of a kind Wrangler with all my desired features but colleagues dedicated an entire day to ensuring I left with a new vehicle that was not only a one of a kind Wrangler with all my desired features but also priced affordably. Loyalty matters at Klaben. Thanks for another great ride! More
by paulbriangallagher
Other Employees Tagged: Artie Gissinger, Richard Klaben, Christopher Hamilton, John Freeman, Casey Shaw, Derek Tenney , John Coco III, Gina Williams, Steve Workman
October 31, 2022
Great experience working with Justin and Gina, they are really knowledgeable about choosing the right vehicle for me!❤️ really knowledgeable about choosing the right vehicle for me!❤️ More
by Jeep321
Other Employees Tagged: Justin L. Bolen, Brian Franklin , Gina Williams
October 31, 2022
Klaben has always been my preferred dealer. They are the best dealership around and have the greatest customer service anyone could ask for. I always recommend Klaben to anyone that needs or is They are the best dealership around and have the greatest customer service anyone could ask for. I always recommend Klaben to anyone that needs or is looking for a vehicle! Justin Bolen was my salesman and he was fantastic! He did everything he could to get me in the car that I wanted and I couldn’t appreciate him and the staff more! More
by Natefisher4
Other Employees Tagged: Justin L. Bolen, Richard Klaben, Timothy Beane , John Coco III
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