Steve Willis | Page 23

Good Experience at Tucson Subaru We've shopped here before and knew the service would be great. Ended up leaving the lot with a Ford truck. My wife and I spotted the vehicle online an We've shopped here before and knew the service would be great. Ended up leaving the lot with a Ford truck. My wife and I spotted the vehicle online and are happy with the purchase. This dealership's website is actually up to date, unlike two other dealerships we visited that day. Desert Toyota and Royal Buick both lied to me over the phone and told me that certain vehicles were still available when in fact they been sold. Avoid those guys like the plague! Steve Willis created a "no-pressure" sales environment and was really helpful. The sales staff here don't hover like vultures and that's what I like. Working with Tim in finance was also great. It was late and the dealership was closed but Tim was still really upbeat and happy. He's a nice guy and really did his best to get us a good rate. We both appreciate the products and service at this dealership and will definitely shop here again in the future. More

Report | Print

I'm happy w/ Tucson Subaru and my 2015 Subaru Forester Tucson Subaru on Oracle rd. was great. no pressure, helpful, informative, relaxed, humorous. Very Friendly and helpful. Steve Willis , the sales guy Tucson Subaru on Oracle rd. was great. no pressure, helpful, informative, relaxed, humorous. Very Friendly and helpful. Steve Willis , the sales guy was great as was, Loren, Brent & Curt. After being to several other local dealerships, over a few week period, i was becoming stressed by salesman psych tactics and general BS... I encountered none of that at Tucson Subaru Good Folks, that want to help w/ out pressuring the buyer, into anything. I even left to have "me time" and was not pressured about it, like I was everywhere else..... they know they offer good products and services, so that don't need to play psych games or put pressure on the potential buyer. Im happy, i got a vehicle im happy with....buying an auto should not be stressful and one should not be coerced into buying something that one doesn't really want, all of the other dealers, didn't "get that" or LISTEN to me, like the folks at subaru did. Thomas Baile Sr. - Tucson More

Report | Print

Best Buying Experience Ever I always expect the car buying process to be a major hassle as well as time consuming -- I was pleasantly surprised that this was not the case at Tucs I always expect the car buying process to be a major hassle as well as time consuming -- I was pleasantly surprised that this was not the case at Tucson Subaru. I would have to say it was the best car buying experience of the many auto purchases I've made in my life. My wife and I purchased a 2015 Forester on 7/29/2015, and we walked out the door feeling like we wanted to come back and buy another Subaru. I suspect when I am replacing our other car, Tucson Subaru will be our first stop. In looking for a small SUV, we did a lot of research and visited several dealers in a process that took a couple of months. Steve Willis, our Sales Consultant, was very informative and attentive without being pushy -- which we appreciated greatly. Curt McHenry also was very thorough and knowledgeable in helping us through the financial phase of the purchase. Most car dealers promote their customer focus, but Tucson Subaru really does deliver on that promise to make it a good experience for the customer. More

Report | Print

Vehicle Replacement I recently had to replace a vehicle because of a car wreck. Steve was courteous, patient, and concerned that I picked the vehicle best suited to my wa I recently had to replace a vehicle because of a car wreck. Steve was courteous, patient, and concerned that I picked the vehicle best suited to my wants and needs. A great experience. More

Report | Print

Big decision made easy A couple of weeks ago my beloved 2002 Subaru Outback needed some expensive work which, at 200,000 miles I wasn't sure I wanted to invest. I called se A couple of weeks ago my beloved 2002 Subaru Outback needed some expensive work which, at 200,000 miles I wasn't sure I wanted to invest. I called several dealerships in New Mexico, Colorado and Arizona. Currently I live in New Mexico but soon will move to Colorado and thought it would be best to buy close to where I would be living. After several phone conversations I spoke to a salesman at Tucson Subaru who, unlike the salesmen I spoke with in other locations, seemed grateful for my call and answered all my questions in a sincere and helpful manner. Anything he couldn't answer then he found the answers and called me back. I drove the 3 hours to Tucson where Steve Willis was available at the scheduled time. He was very easy to do business with. We talked about all my concerns and what I was looking for in a car. He walked me through the entire process which took a good part of the day and was always courteous, patient and helpful. Curt McHenry made me feel comfortable with the financial part of the transaction and explained all the details very well. I left with a new Subaru Forester. The entire staff at Tucson Subaru was friendly and helpful. This dealership is something special, I believe. It didn't feel at all like it was about the sale but that I was satisfied with my experience and the car I got. I feel that I can call them with any questions or problems and I will get answers and help. More

Report | Print

Love my Suburu! This was a great place to buy a car. I have never driven a suburu before and so I was starting from scratch with this make. The sales person I dealt This was a great place to buy a car. I have never driven a suburu before and so I was starting from scratch with this make. The sales person I dealt with was kind, well-informed and down to earth and just a real joy to work with. From start to finish my experience at this dealership was excellent. Not only do I absolutely LOVE by new vehicle, I left with the desire to send all of my friends and family to this dealership for the best vehicle and overall experience. More

Report | Print

Tom's experience to buy The Legacy! the service was friendly and professional and not pressurized. The final steps to close went smoothly and professionally with Traci Roberts. My quest the service was friendly and professional and not pressurized. The final steps to close went smoothly and professionally with Traci Roberts. My questions were quickly answered and there was no attempt to 'add-on' extra products. More

Report | Print

outstanding service and very welcoming Warmly greeted upon arrival and shown every courtesy and attention.. Steve Willis was careful to understand our needs and then showed us autos tha Warmly greeted upon arrival and shown every courtesy and attention.. Steve Willis was careful to understand our needs and then showed us autos that met our expectations. Helpful in evaluating leasing verses buying. Ended up leasing after careful consideration and helpful discussion. Also greatly assisted by sales manager Terry Iseminger and then in the business office, Traci Roberts, Finance Manager. More

Report | Print

Easiest buy ever Walked in to research and test drive a Forester. Had in stock, a vehicle that fit my needs. 24 hours later, it was mine. Since I lived out of town, Walked in to research and test drive a Forester. Had in stock, a vehicle that fit my needs. 24 hours later, it was mine. Since I lived out of town, all paperwork was done via internet and FedEx. Kevin and Steve worked well as a team, it was the end of the month and business was brisk. The dealership also appreciates the sacrifice of the military and offers a great discount program! More

Report | Print

Great as always. This was our third vehicle purchased at Tucson Subaru. As always it was a great experience. Steve Willis in sales was courteous, professional and frie This was our third vehicle purchased at Tucson Subaru. As always it was a great experience. Steve Willis in sales was courteous, professional and friendly as always. Tim Handon in finance was fun. We had previously purchased a 2006 Subaru Tribeca limited (in 2006), and a Subaru WRX Premium sedan (in 2013). This time around we purchased a 2015 Subaru Legacy Limited. More

Report | Print