Steven Tkaczyk | Page 4

They were amazing getting me on the road in less than 8 hours from the car arriving on a truck - and super friendly and fair! hours from the car arriving on a truck - and super friendly and fair! More

by tara Verified Customer Verified Customer

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Great dealership to work with. My daughter was going to be late, picking up her car, and our salesman waited for her. She was so happy. My daughter was going to be late, picking up her car, and our salesman waited for her. She was so happy. More

by BETSYMASELEK Verified Customer Verified Customer

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Friendly staff. Steven T was knowledgeable, answered all our questions and a No Pressure sales expert Steven T was knowledgeable, answered all our questions and a No Pressure sales expert More

by vrf2004 Verified Customer Verified Customer

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Second time coming here to buy. Always been a VW guy and of all dealerships I’ve dealt with these guys have been the most open, honest and reasonable. Always been a VW guy and of all dealerships I’ve dealt with these guys have been the most open, honest and reasonable. More

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3.5 - Overall good. Friendly, efficient, not pushy, flexibility trading in our lease. A couple points they could work on. a) Some sales staff not as knowledgeable about newer vehicles. Maybe they flexibility trading in our lease. A couple points they could work on. a) Some sales staff not as knowledgeable about newer vehicles. Maybe they were just not knowledgeable about the newer electric cars, the ecosystem surrounding that and the switch from gas to electric. (Talking about the infotainment system is fine, but it wasn't the main selling point for us...) b) Communication about the status of my order was inconsistent. I got numerous calls from the dealership indicating when the car would be available only to get a followup later that 'Well actually... 3 more months.' Meanwhile VW.com was sending us different updates and it was a little frustrating trying to understand when we'd actually get the car with all the mixed messaging. c) They wouldn't work with us on price or include extras despite delays, inconveniences or the car price increase from the time we placed our initial order. Didn't feel like there was any sort of apology, acknowledgement or understanding of the frustrations we felt. More

by Anonymous.buyer Verified Customer Verified Customer

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The best dealership I have dealt with! hands down, no questions asked! Steve was probably the best sales representative that I have ever worked with. Incredibly knowledgeable of all veh hands down, no questions asked! Steve was probably the best sales representative that I have ever worked with. Incredibly knowledgeable of all vehicles and always putting the customer first. he went above and beyond to get the car I wanted in less time than he had promised. Stephanie in the finance department steered the ship home and made the entire closing process easy simple and easy! I would highly recommend this dealership to anyone! Outstanding job! More

by Anthony Everard Verified Customer Verified Customer

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great service ! and salesman Steven T. Hope my new jetta runs smoothly good ! steven tkaczyk ! very nice polite salesman and vey efficient fast !!!!!!!! Nice salesroom and service !!!!!! Mark runs smoothly good ! steven tkaczyk ! very nice polite salesman and vey efficient fast !!!!!!!! Nice salesroom and service !!!!!! Mark More

by markrich2568 Verified Customer Verified Customer

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Very easy and smooth. They are very informative and detailed. My experience with them was very good and I think they deserve 5 star rating! detailed. My experience with them was very good and I think they deserve 5 star rating! More

by BHAZIRI4 Verified Customer Verified Customer

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Always a good experience when dealing with Colonial Violkswagen of Medford. Steve and Stephanie were very friendly and very helpful Violkswagen of Medford. Steve and Stephanie were very friendly and very helpful More

by STEPHEN_MIANO Verified Customer Verified Customer

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Friendly service, knowledgeable, helpful. Service rep that helped me was very nice and accommodating and explained everything. that helped me was very nice and accommodating and explained everything. More

by gedalia29 Verified Customer Verified Customer

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