Steven Tkaczyk
Steven Tkaczyk at Colonial Volkswagen of Medford
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Steven Tkaczyk | Page 5

Product Specialist

Colonial Volkswagen of Medford

340 Mystic Avenue
Medford, MA 02155

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4.9
56 Reviews
4.9

56 Reviews

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56 Reviews of Steven Tkaczyk

September 14, 2021

Dealership Rating
Employee Rating

The staff at Colonial Volkswagon of Medford are all very courteous and professional. They are knowledgeable and will work with you to get you the deal you need. They will follow through to the end and you More

by CLARAORTIZ780
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 14, 2021

Colonial Volkswagen of Medford responded

Thank you so much for taking the time to share your feedback with us, Clara. We are delighted to learn about your positive experience and congratulations on your new VW! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Ken Cataldo General Manager kencataldo@vwmedford.com

September 10, 2021

Dealership Rating

Great service, easy to deal with, and quick. I would recommend this office to anyone looking to buy or lease a car - they're a great group. More

by aajemian8
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Mancini , Ryan Hawkins

Sep 10, 2021

Colonial Volkswagen of Medford responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Colonial Volkswagen of Medford! Ken Cataldo General Manager kencataldo@vwmedford.com

September 09, 2021

Dealership Rating
Employee Rating

Steven T was very knowledgeable, friendly and professional. He gave us his full attention. He went above and beyond with customer service. Very pleased we went back and purchased a second car! More

by Mmcby
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 09, 2021

Colonial Volkswagen of Medford responded

Thank you for your business and this review. We're happy to hear Steven and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ken Cataldo General Manager kencataldo@vwmedford.com

August 11, 2021

Dealership Rating
Employee Rating

Great communication during servicing around primary concern and providing loaner vehicle accordingly. Issue not initially resolved so upon return case was escalated and promptly fixed. More

by les.lartey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 11, 2021

Colonial Volkswagen of Medford responded

Les, Thank you! Steven and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Volkswagen of Medford. Frank Dicostanzo Service Manager Frankd@vwmedford.com

August 09, 2021

Dealership Rating
Employee Rating

Ryan was great to work with! Very helpful and insightful. The entire team provided seamless support - from showing options for the car to providing contacts for insurance - the process was fast and friendly! More

by emilylovessummer
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Trevisone , Ryan Hawkins

Aug 09, 2021

Colonial Volkswagen of Medford responded

Thank you so much for your excellent review! We are so glad that Ryan had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Ken Cataldo General Manager kencataldo@vwmedford.com

August 04, 2021

Dealership Rating
Employee Rating

I bought my first car from here and fortunately, it was a great experience. There was a scratch on my windshield when I came to pick up the car, but the dealer was very kind in helping me get that sorted out More

by GIHANKOUR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 05, 2021

Colonial Volkswagen of Medford responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Ken Cataldo General Manager kencataldo@vwmedford.com

August 04, 2021

Dealership Rating
Employee Rating

Steve was amazing. Always quick to return any calls and answer all my questions. Stephanie was also wonderful and answered all my questions and concerns More

by doneal22
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Trevisone , Ryan Hawkins

Aug 04, 2021

Colonial Volkswagen of Medford responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience working with Steve and Stephanie! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Ken Cataldo General Manager kencataldo@vwmedford.com

August 03, 2021

Dealership Rating
Employee Rating

My experience was smooth from start to finish! I was very comfortable with the staff and felt they really heard all my needs. I love my Tiguan more and more each day! More

by adriana.borges94
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Mancini , Ryan Hawkins, Caduste Michaud

Aug 03, 2021

Colonial Volkswagen of Medford responded

Thank you so much for choosing Colonial Volkswagen of Medford, Adriana! Congrats on your new Tiguan, and please let us know if we can be of any more assistance! Ken Cataldo General Manager kencataldo@vwmedford.com

May 28, 2021

Dealership Rating
Employee Rating

I was helped as soon as I walked in the door. My sales rep was very attentive, responsive and helped me find the vehicle that best suited me. More

by S.M.PICARDI
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Greg Cohen, Derek Pound, John Mancini , David Goodrich

May 28, 2021

Colonial Volkswagen of Medford responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Ken Cataldo General Manager kencataldo@vwmedford.com

April 28, 2021

Dealership Rating
Employee Rating

Great quick and friendly service! Hey as still able to get to work on time! Second time aerivcing in Medford and great! Thank you again More

by cj.gilmore699
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 28, 2021

Colonial Volkswagen of Medford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Frank Dicostanzo Service Manager Frankd@vwmedford.com

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