Employee Video
13 Reviews
Write a Review13 Reviews of Susan Armstrong
September 23, 2025
I have been shopping for a Lyriq and came across this dealerships eye catching price points and offers all the way from Houston, Texas. Mike quickly followed up with me and gave me a direct line of comm dealerships eye catching price points and offers all the way from Houston, Texas. Mike quickly followed up with me and gave me a direct line of communication to discuss the Lyriq that was in stock. The logistics were tricky with me needing to fly to Delaware to pick up the car. Mike developed instant trust with his knowledge and customer service. He explained they had a pick up service in Philly at the airport which was a big plus. I quickly was moved to finance where Dave helped me with a blip in my equifax report. Sadly, the car was purchased by another buyer which happens with cars in high demand. I was actually looking forward to meeting the great team at Delaware Cadillac! Mike offered to continue to help me and be a resource. Harry the General Manager shared extremely helpful advice about my future Lyriq purchase. If anyone is shopping out of state and come across this dealership, I promise you are in good hands. They make you feel at home and give great customer service even when it doesn't work out, which says a lot about the people at this dealership in how they do business. More
Other Employees Tagged: Mike Cassidy, David Stanton, Harry Boyer
July 23, 2024
Scott Bernard of Delaware Cadillac was fantastic to have dealt with. I especially felt his empathy and integrity upon initially meeting him. There was never any pressure to buy and unlike some dealerships dealt with. I especially felt his empathy and integrity upon initially meeting him. There was never any pressure to buy and unlike some dealerships they don't keep you captive till you meet with the manager. My XT4 was, flawlessly delivered and looked fantastic. My neighbors were "wow". I would highly recommend Delaware Cadillac and if possible have Scott as you salesperson. More
Other Employees Tagged: Scott Bernard, David Stanton, Kiana Jenkins
August 28, 2023
As a first time customer of Cadillac. I was treated with top class excellent service. I was treated with top class excellent service. More
Other Employees Tagged: Harry Boyer, James Davis, Jared Brown , Josh Fitts, Derrick Graham
July 24, 2023
Drew was the best, excellent , very knowledgeable, friendly, not pushy at all. And everyone else that I was in contact with, Harry, David, and others were excellent. friendly, not pushy at all. And everyone else that I was in contact with, Harry, David, and others were excellent. More
Other Employees Tagged: David Stanton, Harry Boyer, Drew Baker
May 31, 2023
What a wonderful experience it was to meet with the team at Delaware Cadillac! Everyone that I met had a smile on their face and brought joy to my experience. Ultra-professional and super-knowledgeable. T at Delaware Cadillac! Everyone that I met had a smile on their face and brought joy to my experience. Ultra-professional and super-knowledgeable. They made sure that my experience was fantastic! More
Other Employees Tagged: Mike Cassidy, Scott Bernard, Bill DeRicco
February 13, 2023
I live in Colorado. If I lived in the area I would not hesitate to buy from this dealer. If I lived in the area I would not hesitate to buy from this dealer. More
Other Employees Tagged: Bill DeRicco
August 22, 2022
Talked to Scott on the phone about a car I saw online. Answered all questions and set up the deal quickly. Picked up the car next. Scott went through all the features. Thanks Answered all questions and set up the deal quickly. Picked up the car next. Scott went through all the features. Thanks More
Other Employees Tagged: Scott Bernard, David Stanton, Bill DeRicco, Harry Boyer, Drew Baker
December 03, 2021
Mike Cassidy was fantastic to work with !I called told Mike Cassidy was fantastic to work with ! I called told him what I wanted and he provided several choices for me. Experience was seamless and I love Mike Cassidy was fantastic to work with ! I called told him what I wanted and he provided several choices for me. Experience was seamless and I love my TX5 ! More
Other Employees Tagged: Mike Cassidy
October 04, 2021
Scott was down to earth and he made the buying process easy! Thank You Very Much! easy! Thank You Very Much! More
Other Employees Tagged: Mike Cassidy, Scott Bernard, Bill DeRicco, Harry Boyer, James Davis, Drew Baker, Kevin Gallagher, Jared Brown , Lou Ciccolello
July 24, 2021
Delaware Cadillac is a great place to purchase a car. Drew was very helpful and patient with me answered all my questions and make sure my needs was taking care of. I am very pleased with the deal I got Drew was very helpful and patient with me answered all my questions and make sure my needs was taking care of. I am very pleased with the deal I got and happy with my purchase. More
Other Employees Tagged: David Stanton, Drew Baker

