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Susan Brown
153 Reviews
I began my career in the automotive industry in 2021 and joined Subaru of Gwinnett in August 2023. Originally from Burlington, North Carolina, I’ve always loved connecting with people — a passion that began when I traveled the country with True Majority, a grassroots organization founded by Ben Cohen of Ben & Jerry’s. I’m grateful for my wonderful spouse, our two grown children, and our lovable bulldog who keeps life entertaining. My favorite part of Subaru of Gwinnett is the people — the sense of family, teamwork, and genuine care that make this place truly special.
Read more153 Reviews
Write a ReviewDealership Experience
4 yrs, 2 mos
Industry Experience
22 yrs, 5 mos
Languages Spoken
English
153 Reviews of Susan Brown
December 04, 2025
Buying a car from an out of town dealer can seem challenging. With Jody and Susan I was able to buy my dream car while in another country. Super simple, straightforward process and pricing. challenging. With Jody and Susan I was able to buy my dream car while in another country. Super simple, straightforward process and pricing. More
by WESLEY.MATTHEWS2311
Verified CustomerOther Employees Tagged: Adam Anderson, Jody Vaughn
December 02, 2025
Friendly professional service. Buy process was easy and quick. David was great to work with. I would highly recommend this dealership. Buy process was easy and quick. David was great to work with. I would highly recommend this dealership. More
by de2678008
Other Employees Tagged: Julie Adams, David Gosalvez
November 19, 2025
Great experience from start to finish. This is definitely my dealer of choice for purchases and service. This is definitely my dealer of choice for purchases and service. More
by MELMERE
Other Employees Tagged: Emma Urquia, Lawrence Le
November 02, 2025
Our family loves Suburu and the team at Gwinnett is the best! Thank you all best! Thank you all More
by TJGRAVLIN1
Other Employees Tagged: Emma Urquia, Lawrence Le
October 22, 2025
I was impressed with the dealership and its staff from start to finish - Jody Vaughn was professional and responsive, and everyone else provided top-notch support as well. start to finish - Jody Vaughn was professional and responsive, and everyone else provided top-notch support as well. More
by S.F.ERICKSON
Other Employees Tagged: Jody Vaughn, Julie Adams, Emma Urquia
October 19, 2025
These guys are great! Frankie and Susan made car buying completely painless and we love our Crosstrek!! Frankie and Susan made car buying completely painless and we love our Crosstrek!! More
by crystalwomack605
Other Employees Tagged: Frankie Mercardante
October 11, 2025
I was totally impressed with the dealership from the moment I walked in. Everyone was professional and friendly - and no pressure was applied. Caleb was a wonderful salesperson and he stayed with me f moment I walked in. Everyone was professional and friendly - and no pressure was applied. Caleb was a wonderful salesperson and he stayed with me from start to finish. He was very patient with me! It was my first car purchase by myself. I couldn't be happier. More
by LuxDee
Other Employees Tagged: Emma Urquia , Caleb Wiedeman
October 05, 2025
From the time i walked in to end of sale, i had a great experience. Jody Vaughn was a great sales rep. He gave us good info and did not push as too much as other sales reps do in other delerships. He gave experience. Jody Vaughn was a great sales rep. He gave us good info and did not push as too much as other sales reps do in other delerships. He gave us a good deal for our forrestor and he helped us match with carmax for my trade in value as well. Im currently pass one month on my forrestor and its been great so far. Only complain i may have is the seat belt latch on the back seat is sunk into the seat and its hard to put on by my small child. Every time i need to drive, i have to help her since its deep into the seat. Dealership showed me other forrestors on the lot and they all have the same issue. This is something the company needs to fix for all their vehicles. More
by santhosh_isac
Other Employees Tagged: Jody Vaughn
October 02, 2025
Great experience! My wife and I were longtime Honda owners before we test drove a couple of Subarus. We now love our 2025 Forester SUV and are completely sold on Subar My wife and I were longtime Honda owners before we test drove a couple of Subarus. We now love our 2025 Forester SUV and are completely sold on Subarus. Blake Henley on the sales end was very accommodating and knowledgable and Susan Brown handled our financing with a friendly professionalism, patiently answering our many questions .Thank you, Subaru of Gwinnett. More
by JEFFDEN05
Other Employees Tagged: Blake Henley
September 25, 2025
This is the 3rd Subaru I have bought from this dealership and the second from Damir! Everyone I’ve encountered has been so friendly and helpful! Damir is an excellent salesman and now feels more like family! and the second from Damir! Everyone I’ve encountered has been so friendly and helpful! Damir is an excellent salesman and now feels more like family! More
by JENBERRY32
Other Employees Tagged: Lance Willhite, Jeff Bowman, Julie Adams, Damir Osmanbasic
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