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Susan Brown
156 Reviews
I began my career in the automotive industry in 2021 and joined Subaru of Gwinnett in August 2023. Originally from Burlington, North Carolina, I’ve always loved connecting with people — a passion that began when I traveled the country with True Majority, a grassroots organization founded by Ben Cohen of Ben & Jerry’s. I’m grateful for my wonderful spouse, our two grown children, and our lovable bulldog who keeps life entertaining. My favorite part of Subaru of Gwinnett is the people — the sense of family, teamwork, and genuine care that make this place truly special.
Read more156 Reviews
Write a ReviewDealership Experience
4 yrs, 2 mos
Industry Experience
22 yrs, 5 mos
Languages Spoken
English
156 Reviews of Susan Brown
December 23, 2025
The process of purchasing my new Subaru was easy and stress free. The staff was able to work with my schedule and get me in and out. I’m love my new car and would recommend them to my friends and family stress free. The staff was able to work with my schedule and get me in and out. I’m love my new car and would recommend them to my friends and family. More
by C7HEENAN
Verified CustomerOther Employees Tagged: Lance Willhite, Tyler Jones
December 19, 2025
We had a great experience at the dealership. The sales team made the purchase an easy process. The sales team made the purchase an easy process. More
by SGBMHARRIS
Other Employees Tagged: Julie Adams, Emma Urquia , Preston Hays - 5 stars
December 19, 2025
We normally dread purchasing a car because of high pressure sales people and price games. This dealership was not difficult but very easy to work with and professional . Highly recommend David who wo pressure sales people and price games. This dealership was not difficult but very easy to work with and professional . Highly recommend David who worked hard to find us the car we wanted. The modern and new building is also a positive perk with a nice waiting area and good coffee :) More
by august
Other Employees Tagged: Emma Urquia, David Gosalvez, Caroline Bowen , Julie was also very helpful with our after sales demo’s on using all the features
December 04, 2025
Buying a car from an out of town dealer can seem challenging. With Jody and Susan I was able to buy my dream car while in another country. Super simple, straightforward process and pricing. challenging. With Jody and Susan I was able to buy my dream car while in another country. Super simple, straightforward process and pricing. More
by WESLEY.MATTHEWS2311
Other Employees Tagged: Adam Anderson, Jody Vaughn
December 02, 2025
Friendly professional service. Buy process was easy and quick. David was great to work with. I would highly recommend this dealership. Buy process was easy and quick. David was great to work with. I would highly recommend this dealership. More
by de2678008
Other Employees Tagged: Julie Adams, David Gosalvez
November 19, 2025
Great experience from start to finish. This is definitely my dealer of choice for purchases and service. This is definitely my dealer of choice for purchases and service. More
by MELMERE
Other Employees Tagged: Emma Urquia, Lawrence Le
November 02, 2025
Our family loves Suburu and the team at Gwinnett is the best! Thank you all best! Thank you all More
by TJGRAVLIN1
Other Employees Tagged: Emma Urquia, Lawrence Le
October 22, 2025
I was impressed with the dealership and its staff from start to finish - Jody Vaughn was professional and responsive, and everyone else provided top-notch support as well. start to finish - Jody Vaughn was professional and responsive, and everyone else provided top-notch support as well. More
by S.F.ERICKSON
Other Employees Tagged: Jody Vaughn, Julie Adams, Emma Urquia
October 19, 2025
These guys are great! Frankie and Susan made car buying completely painless and we love our Crosstrek!! Frankie and Susan made car buying completely painless and we love our Crosstrek!! More
by crystalwomack605
Other Employees Tagged: Frankie Mercardante
October 11, 2025
I was totally impressed with the dealership from the moment I walked in. Everyone was professional and friendly - and no pressure was applied. Caleb was a wonderful salesperson and he stayed with me f moment I walked in. Everyone was professional and friendly - and no pressure was applied. Caleb was a wonderful salesperson and he stayed with me from start to finish. He was very patient with me! It was my first car purchase by myself. I couldn't be happier. More
by LuxDee
Other Employees Tagged: Emma Urquia , Caleb Wiedeman
