

122 Reviews
Write a ReviewDealership Experience
3 yrs, 7 mos
Industry Experience
21 yrs, 10 mos
Languages Spoken
English
122 Reviews of Susan Brown
May 04, 2025
I really appreciate it all the kindness and sincerity and purchasing the car cause it was a huge expense purchasing the car cause it was a huge expense More
Other Employees Tagged: Kody Traylor, Emma Urquia
May 03, 2025
Subaru Gwinnett has the friendliest staff! As an LGBTQ couple, we chose this dealership over another one that was closer to our home because we felt genuinely welcome here. As an LGBTQ couple, we chose this dealership over another one that was closer to our home because we felt genuinely welcome here. More
Other Employees Tagged: Emma Urquia, Caleb Wiedeman
May 03, 2025
It's been years since I bought new. Mostly because of experiences I have had at other dealerships. This was different. Caleb was very patient and let me explore at my pace. Spent some t Mostly because of experiences I have had at other dealerships. This was different. Caleb was very patient and let me explore at my pace. Spent some time diving many different makes and models and kept coming back. My son bought his forester at Gwinnett and even though I live in Jasper-I made the trek and glad I did!Lance was polite, but I didn't spend much time with him. Even though I am a member of a credit union, I connected with Susan and was very comfortable financing with Subaru. Looking forward to many years with my Subaru family! More
Other Employees Tagged: Lance Willhite, Caleb Wiedeman
May 02, 2025
Subaru of Gwinnett is a great dealership. I bought my first BRZ here and I couldn't be happier. I want to say a big thank you to salesperson David as he was awesome through the whole process. I bought my first BRZ here and I couldn't be happier. I want to say a big thank you to salesperson David as he was awesome through the whole process. More
Other Employees Tagged: Lance Willhite, David Gosalvez
April 25, 2025
I had a great experience purchasing my vehicle at Subaru Of Gwinnett. Sales associate, Lawrence Le, was very professional, honest, and helpful in finding the vehicle I wanted. When it was time to do all the Of Gwinnett. Sales associate, Lawrence Le, was very professional, honest, and helpful in finding the vehicle I wanted. When it was time to do all the paperwork and finalize my purchase, Susan Brown was very professional and pleasant. More
Other Employees Tagged: Lawrence Le
April 24, 2025
Great service when I leased the car and when I had it serviced for the first time. Everyone was so helpful and attentive. I would recommend this dealership to anyone wanting a great selection of Subaru serviced for the first time. Everyone was so helpful and attentive. I would recommend this dealership to anyone wanting a great selection of Subaru More
Other Employees Tagged: Issa Kone, David Gosalvez , Jamil serviced my car and was so friendly and professional!
April 19, 2025
Best customer service hands down! No pressure, easy transaction and in and out! Highly recommend. No pressure, easy transaction and in and out! Highly recommend. More
Other Employees Tagged: Frankie Mercardante
April 18, 2025
Rick Cobb was great to work with. He didn’t haggle me, and I felt very comfortable buying a car from him. He didn’t haggle me, and I felt very comfortable buying a car from him. More
Other Employees Tagged: Lance Willhite, Rick Cobb
April 17, 2025
Great experience. Everyone was super helpful and pleasant to work with. I would definitely recommend Tyler and Gwinnett to anyone looking for a Subaru Everyone was super helpful and pleasant to work with. I would definitely recommend Tyler and Gwinnett to anyone looking for a Subaru More
Other Employees Tagged: Lance Willhite, Tyler Jones
April 14, 2025
I used the Sam's TrueCar website to locate various dealerships. Emma went way above and beyond on communications and reassured me along the way that, although there were delays in getting a new car, t dealerships. Emma went way above and beyond on communications and reassured me along the way that, although there were delays in getting a new car, the price and offerings were not going to change. The car is great, the people were great. The price was better than the other Subaru dealerships and the provided me a loaner, while I waited for my car to be ready. Except for the minor delay, I could not be happier. :) More
Other Employees Tagged: Emma Urquia

