

137 Reviews
Write a ReviewDealership Experience
3 yrs, 9 mos
Industry Experience
22 yrs
Languages Spoken
English
137 Reviews of Susan Brown
July 28, 2025
Great service, easy transaction! ! We received a fair trade in for our vehicle as well! ! We received a fair trade in for our vehicle as well! More
Other Employees Tagged: Jeff Bowman, David Gosalvez
July 25, 2025
I feel that my experience was second to none. Granted, I did a great deal of research before stepping foot in your dealership or any others. On my first visit I had the pleasure of being helped Granted, I did a great deal of research before stepping foot in your dealership or any others. On my first visit I had the pleasure of being helped by Kody T. along with interactions with Lance W. Both were very professional, friendly and willing to answer any and all questions. I never felt any pressure or rush to do anything. Kody T. followed up via e-mail with a few recommendations related to the specific interests I had shared. On my second and final visit eight days later, my wife accompanied me, and we made our purchase. The purchase process went very smoothly without any surprises and upon completion of the detailing of the car, I left feeling satisfied that the whole process went well for all of us. At my age I probably won't have an opportunity to repeat the experience, but you never know. More
Other Employees Tagged: Lance Willhite, Kody Traylor, Julie Adams
July 24, 2025
Everyone was very helpful and incredibly friendly. We were able to find a vehicle in a short amount to time in a real time of need. Thanks everyone! We were able to find a vehicle in a short amount to time in a real time of need. Thanks everyone! More
Other Employees Tagged: Adam Anderson, Curtis Ralls
July 11, 2025
Curtis was fantastic in working with us. He went above and beyond to finalize the deal and get the car setup. He went above and beyond to finalize the deal and get the car setup. More
Other Employees Tagged: Emma Urquia, Curtis Ralls
June 22, 2025
I have been a satisfied customer for twenty years. They are the best!! I really enjoyed working with Frankie and Susan! They are the best!! I really enjoyed working with Frankie and Susan! More
Other Employees Tagged: Frankie Mercardante
June 22, 2025
I had a good experience purchasing my new vehicle at Subaru of Gwinnett. Kody Traylor provided me with quick and responsive replies to my online requests and located the exact vehicle package I was lo Subaru of Gwinnett. Kody Traylor provided me with quick and responsive replies to my online requests and located the exact vehicle package I was looking for. He also handled my on-site purchase process professionally and provided a thorough demonstration of the new vehicle. The entire purchasing process was completed within a week, hassle-free. Susan in the finance department also did a good job of handling my case. Everything was explained well. More
Other Employees Tagged: Kody Traylor
June 20, 2025
Pleasant Experience with Tyler . Listen to our needs. Overall a great experience. Would recommend for sure Listen to our needs. Overall a great experience. Would recommend for sure More
Other Employees Tagged: Tyler Jones
June 13, 2025
Lawrence Le was very pleasant and easy to work with. Unlike many car salesmen, there was nothing phony about him. After I explained what I was looking for and what I was willing to pay he didn't apply a Unlike many car salesmen, there was nothing phony about him. After I explained what I was looking for and what I was willing to pay he didn't apply any high pressure sales tactics. I would happily buy from Lawrence again and will definitely refer friends to him. Susan Brown was also a pleasure to interact with. She respected my choices about add-ons and processed the purchase promptly. She is a good reflection on the dealership. More
Other Employees Tagged: Lawrence Le
June 13, 2025
Best car buying experience I have ever had. Everyone I interacted with made it worth the trip! Everyone I interacted with made it worth the trip! More
Other Employees Tagged: Matthew Buckles, Caleb Wiedeman
June 12, 2025
Excellent service! Frankie went above and beyond to help get me in the car I wanted! Frankie went above and beyond to help get me in the car I wanted! More
Other Employees Tagged: Frankie Mercardante