68 Reviews
Write a ReviewDealership Experience
2 yrs, 7 mos
Industry Experience
20 yrs, 10 mos
Languages Spoken
English
68 Reviews of Susan Brown
March 26, 2023
Made the process so easy! Always extremely helpful! Will continue to return in the future Always extremely helpful! Will continue to return in the future More
Other Employees Tagged: Lance Willhite, Matthew Buckles
March 20, 2023
PLEASE READ CAREFULLY! !! We purchased our daughter her first vehicle, a 2022 Subaru Crosstrek Limited. I was disappointed at customer no service I received at the Decatur l !! We purchased our daughter her first vehicle, a 2022 Subaru Crosstrek Limited. I was disappointed at customer no service I received at the Decatur location and thought let’s give the Gwinett dealership a shot. Not expecting much difference, a sales associate name Kody walked up and introduced himself. From that point it was over!! We’ve owned Honda’s, Audi’s, Mercedes etc but Kody was the FIRST sales associate I’ve ever dealt with that wasn’t full of S🤫🤫🤔. Hey made everything sooo smooth and easy. Long story short, came back to purchase another vehicle. Look when I say PROFESSIONALLY COOL Awesome and easy, I mean PROFESSIONALLY COOL , A E W S O M E and EEEEEAASY!!! Subaru of Gwinett No. 1 in my book. Visit Gwinett Subaru and ask for Kody. Tell them Troopp sent ya😉 More
Other Employees Tagged: Jeff Bowman , Kyle Formella, Herb Hoffman, There was an Asian gentleman that was super pleasant and professional that but I didn’t get his name.
March 16, 2023
RL and the rest of the staff were great to deal with. No pressure and was attentive to my needs. Definitely recommend RL if you want great service. No pressure and was attentive to my needs. Definitely recommend RL if you want great service. More
Other Employees Tagged: Richard "RL" Williams
March 15, 2023
Great experience! Everyone was super helpful and courteous. The facilities were clean and inviting. A lot of follow up after my purchase. Feel like I joined a caring f Everyone was super helpful and courteous. The facilities were clean and inviting. A lot of follow up after my purchase. Feel like I joined a caring family! More
Other Employees Tagged: Richard "RL" Williams
March 03, 2023
Great SVC and was in and out very fast. Very nice staff with great attitudes. Keep up the great work Customer for life here Lol Very nice staff with great attitudes. Keep up the great work Customer for life here Lol More
Other Employees Tagged: Lance Willhite , Chad
February 15, 2023
This was my 2nd new vehicle lease and it was a pleasurable experience again! Kudos to the team at Subaru of Gwinnett! pleasurable experience again! Kudos to the team at Subaru of Gwinnett! More
Other Employees Tagged: Blake Henley
February 08, 2023
Adam made everything so smooth and stress free. Then Susan knocked it out of the park. Fantastic experience with both Adam and Susan! Thank you guys! Then Susan knocked it out of the park. Fantastic experience with both Adam and Susan! Thank you guys! More
Other Employees Tagged: Adam Anderson
February 05, 2023
I’m still impressed on Matthew’s skills as a salesman, I was projecting to purchase but not right now but he finally convince me and also the way everything got handle over the phone and on line . That was was projecting to purchase but not right now but he finally convince me and also the way everything got handle over the phone and on line . That was really impressive. Thank you Matthew and the Subaru of Gwinnett Team . More
Other Employees Tagged: Lance Willhite, Matthew Buckles