I began my career in the automotive industry in 2021 and joined Subaru of Gwinnett in August 2023. Originally from Burlington, North Carolina, I’ve always loved connecting with people — a passion that began when I traveled the country with True Majority, a grassroots organization founded by Ben Cohen of Ben & Jerry’s. I’m grateful for my wonderful spouse, our two grown children, and our lovable bulldog who keeps life entertaining. My favorite part of Subaru of Gwinnett is the people — the sense of family, teamwork, and genuine care that make this place truly special.
Read more199 Reviews
Write a ReviewDealership Experience
5 yrs, 1 mo
Industry Experience
23 yrs, 4 mos
Languages Spoken
English
199 Reviews of Susan Brown
August 20, 2025
Damir gave me a fair price and the best communication, which made my decision to purchase from Damir and Subaru of Gwinnett easy. which made my decision to purchase from Damir and Subaru of Gwinnett easy. More
Other Employees Tagged: Lance Willhite, Emma Urquia, Damir Osmanbasic
August 15, 2025
Fair price, great communication and excellent overall experience. I would highly recommend Lawrence based on his professionalism and service. experience. I would highly recommend Lawrence based on his professionalism and service. More
Other Employees Tagged: Lawrence Le
July 28, 2025
Great service, easy transaction! ! We received a fair trade in for our vehicle as well! ! We received a fair trade in for our vehicle as well! More
Other Employees Tagged: Jeff Bowman, David Gosalvez
July 25, 2025
I feel that my experience was second to none. Granted, I did a great deal of research before stepping foot in your dealership or any others. On my first visit I had the pleasure of being helped Granted, I did a great deal of research before stepping foot in your dealership or any others. On my first visit I had the pleasure of being helped by Kody T. along with interactions with Lance W. Both were very professional, friendly and willing to answer any and all questions. I never felt any pressure or rush to do anything. Kody T. followed up via e-mail with a few recommendations related to the specific interests I had shared. On my second and final visit eight days later, my wife accompanied me, and we made our purchase. The purchase process went very smoothly without any surprises and upon completion of the detailing of the car, I left feeling satisfied that the whole process went well for all of us. At my age I probably won't have an opportunity to repeat the experience, but you never know. More
Other Employees Tagged: Lance Willhite, Kody Traylor, Julie Adams
July 24, 2025
Everyone was very helpful and incredibly friendly. We were able to find a vehicle in a short amount to time in a real time of need. Thanks everyone! We were able to find a vehicle in a short amount to time in a real time of need. Thanks everyone! More
Other Employees Tagged: Adam Anderson , Curtis Ralls
July 11, 2025
Curtis was fantastic in working with us. He went above and beyond to finalize the deal and get the car setup. He went above and beyond to finalize the deal and get the car setup. More
Other Employees Tagged: Emma Urquia , Curtis Ralls
June 22, 2025
I had a good experience purchasing my new vehicle at Subaru of Gwinnett. Kody Traylor provided me with quick and responsive replies to my online requests and located the exact vehicle package I was lo Subaru of Gwinnett. Kody Traylor provided me with quick and responsive replies to my online requests and located the exact vehicle package I was looking for. He also handled my on-site purchase process professionally and provided a thorough demonstration of the new vehicle. The entire purchasing process was completed within a week, hassle-free. Susan in the finance department also did a good job of handling my case. Everything was explained well. More
Other Employees Tagged: Kody Traylor
June 22, 2025
I have been a satisfied customer for twenty years. They are the best!! I really enjoyed working with Frankie and Susan! They are the best!! I really enjoyed working with Frankie and Susan! More
Other Employees Tagged: Frankie Mercardante
June 20, 2025
Pleasant Experience with Tyler . Listen to our needs. Overall a great experience. Would recommend for sure Listen to our needs. Overall a great experience. Would recommend for sure More
Other Employees Tagged: Tyler Jones
June 13, 2025
Best car buying experience I have ever had. Everyone I interacted with made it worth the trip! Everyone I interacted with made it worth the trip! More
Other Employees Tagged: Matthew Buckles , Caleb Wiedeman

