Susan comes to The BMW Store with vast sales and customer service experience. She thoroughly enjoys meeting new people and helping them find exactly what they love, a great fit for the BMW brand! In her free time you will most likely find Susan spending time with her family or singing at special events and weddings.
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Write a Review645 Reviews of Susan Ward
May 31, 2024
Dealership seems very good with enthusiastic employees, clean and modern facilities. This is my first car purchased from them so cannot speak to all aspects of service. clean and modern facilities. This is my first car purchased from them so cannot speak to all aspects of service. More
Other Employees Tagged: Paul Kolleck
May 28, 2024
We couldn’t ask for a better dealership/ sales person. They are truly the best around. They are truly the best around. More
Other Employees Tagged: Paul Kolleck
May 21, 2024
Paul was great to work with. Very knowledgeable and helpful. He made the process easy and stress free. Very knowledgeable and helpful. He made the process easy and stress free. More
Other Employees Tagged: Paul Kolleck, Jemar DuBose
May 19, 2024
Paul Kolleck listened to our interest & was generous in giving us time to consider options. After the sale, he continued to contact us & assure we were comfortable with the purchase. Awesome care & atten giving us time to consider options. After the sale, he continued to contact us & assure we were comfortable with the purchase. Awesome care & attention!!! More
Other Employees Tagged: Paul Kolleck, Jemar DuBose, Jeremy Durbin
May 09, 2024
The BMW Store offers all the amenities one would expect of a luxury dealership. The atmosphere is professional yet casual. The sales team is both knowledgeable and competent. Paul kept me well informed thr of a luxury dealership. The atmosphere is professional yet casual. The sales team is both knowledgeable and competent. Paul kept me well informed throughout the entire process. More
Other Employees Tagged: Paul Kolleck
April 26, 2024
Paul Kolleck was a great help throughout the entire process. The entire staff at The BMW Store of Cincinnati was friendly and helpful. I am extremely satisfied with their service. process. The entire staff at The BMW Store of Cincinnati was friendly and helpful. I am extremely satisfied with their service. More
Other Employees Tagged: Ric Koresky, Paul Kolleck
April 22, 2024
This is the 6th or 7th car I've gotten at the BMW Store. Always a pleasure to work with the folks there. Always a pleasure to work with the folks there. More
Other Employees Tagged: Paul Kolleck, Katelyn Linnemann, Eric Fender , Ric
April 17, 2024
I was pleased with the sales experience and the assistance on setting up my apps and explaining all interior and exterior features. assistance on setting up my apps and explaining all interior and exterior features. More
Other Employees Tagged: John Beam, Jemar DuBose
April 06, 2024
the BMW store has the best customer experience I have ever had. Paul is fantastic and so is Susan. I will only drive BMWs from now on. Sincerely, A former Audi customer, Shelby ever had. Paul is fantastic and so is Susan. I will only drive BMWs from now on. Sincerely, A former Audi customer, Shelby More
Other Employees Tagged: Ric Koresky, Paul Kolleck, Eric Fender
April 06, 2024
Paul is awesome to work with. He found the BMW I wanted when they didn’t have it in stock. He made the buying process so easy. I was in and out in under an hour with my brand new He found the BMW I wanted when they didn’t have it in stock. He made the buying process so easy. I was in and out in under an hour with my brand new car. If you want a high-quality, friendly and straight-forward experience, go see Paul Kolleck at The BMW Store. More
Other Employees Tagged: Paul Kolleck, Eric Fender

