Susan comes to The BMW Store with vast sales and customer service experience. She thoroughly enjoys meeting new people and helping them find exactly what they love, a great fit for the BMW brand! In her free time you will most likely find Susan spending time with her family or singing at special events and weddings.
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Write a Review645 Reviews of Susan Ward
April 02, 2024
Great experience as always! I've bought cars there since 1990 and I will keep coming back. My salesman Dean was a great help, as was Susan Ward. I've bought cars there since 1990 and I will keep coming back. My salesman Dean was a great help, as was Susan Ward. More
Other Employees Tagged: Ric Koresky, Dean Stathes, Jemar DuBose
March 29, 2024
No haggling, other dealers try to get you to do add on’s, they were very transparent. I was able to build my car with what I wanted without trying to be upsold or pressured into things I didn’t want due to they were very transparent. I was able to build my car with what I wanted without trying to be upsold or pressured into things I didn’t want due to allocation restrains. More
Other Employees Tagged: Ric Koresky, Paul Kolleck, Joe Gettler, Eric Fender
March 25, 2024
Wonderful car buying experience at this dealer! Johnathan was very knowledgeable and helpful and entire staff was friendly and attentive. Johnathan was very knowledgeable and helpful and entire staff was friendly and attentive. More
Other Employees Tagged: Eric Fender, Jonathan Kumar
March 25, 2024
I have bought multiple cars from Paul at the BMW Store. He always does a fantastic job. Shoutout to Susan who helped setup and configure our new 330i! He always does a fantastic job. Shoutout to Susan who helped setup and configure our new 330i! More
Other Employees Tagged: Ric Koresky, Paul Kolleck, Eric Fender
March 19, 2024
Amy Ludlum did a fantastic job selling us a BMW X3 in Feb. We were leaning towards another Mercedes but Amy did such a fantastic job explaining all the benefits and why it was the new car for me. She w Feb. We were leaning towards another Mercedes but Amy did such a fantastic job explaining all the benefits and why it was the new car for me. She was patient, sincere with her explanations and was very thorough. Truly excellent customer service and we will return when it's time for another car. Kudos to Susan for being super patient in teaching me how to use all the fancy new tech on the car. She has even followed up with kind emails as well, More
Other Employees Tagged: Eric Fender, Amy Ludlum
March 13, 2024
Always do a really nice job with making the customer happy. Great customer service and fair pricing. happy. Great customer service and fair pricing. More
Other Employees Tagged: Ric Koresky, Paul Kolleck, Eric Fender
March 08, 2024
Exceptional experience from start to finish, highly recommended and the difference is in the details. This team delivers! recommended and the difference is in the details. This team delivers! More
Other Employees Tagged: Paul Kolleck
March 07, 2024
The team at the BMW store is always friendly, knowledgeable and service-focused. I had another great buying experience with Paul Kolleck and will continue to rely on the BMW Store! Susan Ward was knowledgeable and service-focused. I had another great buying experience with Paul Kolleck and will continue to rely on the BMW Store! Susan Ward was amazing at helping ensure I get the most out of all the technology in the new vehicles! More
Other Employees Tagged: Ric Koresky, Paul Kolleck, Jemar DuBose
March 01, 2024
Great people to work with (new or pre-owned) and excellent service. I've purchased four cars from The BMW Store over the years. excellent service. I've purchased four cars from The BMW Store over the years. More
Other Employees Tagged: Paul Kolleck
February 20, 2024
This dealership wants their customers to have an exceptional experience purchasing a car from them. exceptional experience purchasing a car from them. More
Other Employees Tagged: Mat Swartz, Jemar DuBose

